Мак.by
Directions
Frunzienskaja
590 m
Ramanawskaja Slabada
91 m
Features
Food delivery
WC for people with disabilities
Credit card payment
Wi-Fi
Summer terrace
Coffee to go
Breakfast
Children's toilet
Business lunch
Petfriendly:allowed with dogs up to 35 cm.
Payment method:cash, payment by card, payment by credit card
Promotions:promotions, special offers
Cuisine:european, belarusian, international
Customer traffic and business hours
20:00Usually busy
Mon
Tue
Wed
Thu
Fri
Sat
Sun
431 review
November 9, 2024
With the arrival of Victory Restaurants, the quality of service has dropped to almost zero. The only thing left is the courtesy of the staff, but here's the attentiveness... In absolutely all Macs, both ordinary employees and so-called "administrators" work on the dump. Here you will not be easily deformed by the order (it is difficult to go through the list and collect it), here they will quietly forget about your order (it is difficult for the "ADMINISTRATOR" to make sure that all orders are collected gradually). The food here is also of the lowest quality. It is enough to remove the bun of your burger from above and see one stale and therefore terribly salty cucumber and a strip of ketchup, and they don't even put onions anymore, the potatoes are sluggish without leaving the cash register, as they say. In general, the lower quality of employees is faced with the lower quality of the purchased ingredients multiplied by the greed of Victoria restaurants and it turns out such a PITALOVO as mac buy. They have a business with a margin of 200-500% for various positions.
It's better to go to Burger King, because at least the taste of the burger remains there, and not the meat buns like in mac bye.
P.S. You can not crucify in the answer that customers and their opinions are supposedly important to you. We all know that only profit is important to your parent company, and customers are just intermediaries who bring it in. If customers were important, there would be a different quality in accordance with the price, or at least adequate prices for pitalovo. If clients were important, they would select administrators normally, and not Petka has been working for 5 years, let's make him an administrator. Well, the feedback would be normal, and not typical unsubscriptions "oh, write us an email, we'll figure it out (we'll put your appeal on the back burner and write a typical response "work has been done to eliminate the causes", and in the reviews people will think that we don't give a damn).
See original · Русский
5
3
January 5
After the update, it became even better, more comfortable and convenient. There are still disadvantages:
1. I want French fries to be served hot and asked about ice at Coca-Cola.
2. Recently, French fries - half a serving is small, and Cola is gas-free, diluted with water (ice)
See original · Русский
December 13, 2024
Yesterday 12.12 we visited the institution. Ordered via Mac Drive. There was an order by coupons and a couple of items separately. 2 times I had to approach the girl in the window to return the money because all the positions that were on coupons were punched as separate positions and of course the amount came out 10 rubles more expensive. Moreover, we have clarified several times that we have a coupon, here you keep your mobile. After two approaches, the mood is not very good, okay, we are all human. We're going home. The kids are asking for a cheeseburger. Look in the bag, but there are none there. Neither one nor the other. We make a circle, come back. Naturally, the potatoes are already cold, and the burgers are too. We parked the car and went to a fast food cafe, because there was no desire to deal with the McDrive operator. The receptionist replaced the entire order, was polite, and apologized. There are no problems here, but the mood was already spoiled after 3 times, so they left a complaint. At most 6 tables were occupied in the cafe. There were only 2 orders on the scoreboard, there was not a single minion from the delivery. The workers walked on the light. Are you relaxed? By the way, while we were standing, 2 people have already filed a complaint about their order. We were given a new one, we are about to leave and another girl comes up with a check. There's something wrong with the order again. The staff had a retrograde mercury yesterday, or it turned out to be such a shift, I don't know... You have to deal with it now. The time was about 21.00. I wanted to put one star, but only for the administrator and his politeness and courtesy added one more.
See original · Русский