I really liked the staff, they are kind, everything is clean, everything is delicious, juicy, I especially liked the French fries they give somewhere in 5-9 minutes and here I saw very cool toys, it's fun even waiting for food, there are no disadvantages and I wanted to add everything is beautiful
They happen quite often, just to have a snack or take something with you to take away, you can always find what I like here, a lot of children come, in my opinion most people find something to their liking, which means everything is fine and such establishments are needed for the city, plus there is a pleasant polite staff, this is mine personal opinion
If you want to stand for a long time and feel like an empty place, then you are definitely here.
We also visited this place earlier and somehow there were no special problems. But this time, the whole insides of the restaurant came out.
This story began with point 1 - order acceptance. The scoreboard says "Technical break", but the order has been accepted. As they say, "Hooray!" is a mistake. But it's too early to be happy. The order was taken by a girl who makes out what she wants, not what she is told. You order New Year's combos, but you get simple ones. It's more convenient this way, but more on that later.
Item 2 - payment. Passed without any problems. At least there are no adventures here.
But the fun started at the pick-up points. There are 2 of them in this restaurant.
In paragraph 3.1, they gave me a bag of burgers and sent it to paragraph 3.2 with the phrase you will receive potatoes there. We asked about the drinks, and the confused guy said you'd pick them up there. Okay. We are approaching the point.
Eeeeeee...This is where the funniest story begins. There's no one in the window, okay. We stood there, just to pick up the drinks, potatoes and sauces for about 15 minutes!!!!!! And lo and behold! A window opens and potatoes are served! But the question is: where are the drinks? The surprised girl looks at you as if you were an I..She asks: "What didn't they give you?" The answer was no, she was shocked. And she ran off somewhere else for about 5 minutes. He brings a drink and closes the window. It seems the story has come to an end, but no. When we arrived home, we found that, firstly, the wrong order, or rather the wrong combos, but okay. But it turns out that the sauces, which are not free, and you pay extra for them, were not put at all. Out of 4 - 0!!!!!!
We found the restaurant's phone number, and we're calling there asking how to resolve this situation. The answer is simply stunning: "We will investigate and punish those responsible," but what about our order? - we won't help you here. That is, I'm sorry, we shod you, in fact we took possession of your property, even at 1.60, but... And that's your problem.
If you come here, BE SURE TO CHECK EVERYTHING! Because THEN IT's YOUR PROBLEMS, money, no one will return the goods to you!
1. The eternally long wait.
2. Literally 20 minutes ago, at 9.30 07.08.24, we bought food using coupons. After they were given out, they said that they had mixed up only the packaging. What do we have in the end? In a double muffin with egg and beef, we have not two, but one cutlet. Unfortunately, there was no way to check on the spot. And we can't go back, we're going on a business trip. I do not recommend this place, there are constant shoals.
It took a long time to prepare the order, about 25-30 minutes. But in general it is good and tasty, I think the expectation is caused by the human factor, there must have been an overlap, since the rooms after me were already far away giving out orders
I decided to take a chance and drive to mac drive for 2 hamburgers on 06/02/2024 at about 12 p.m., uborevich 93. She's a Chizhovka. What kind of attitude to people is also to food, who prepares it there is almost no ketchup, in one burger there is a piece of cucumber and that's it, in the second they did not put a cucumber at all. I would like to find this cook and talk to him. This time I will come back just not for food, but for a book of complaints that you hide until you start calling the police... there is video evidence of unpacking one hamburger, I decided to film it because there was no cucumber in the first one... and they don't salt potatoes, it's true! The most miserable mac buy that there is in Minsk is uborevich 93. Mac.buy. Chizhovka uborevich 93. Date 06/01/2024. There was such a situation, I was a foot courier who came for an order, after waiting for about 10 minutes. It came to me in the application that my order was ready, but they did not even begin to collect it, respectively, it turns out that I am to blame for not picking up the order ... I informed the employee that I was nearby, asked please call the boss, after waiting for the boss's plump physique, which I heard and nothing more, and she ran away, after waiting another 10 minutes, I began to ask for a book complaints and this boss, no one gave a book of complaints and she just didn't come up and pretended that everything was "OK". After waiting for your parcel with a delay of 15 minutes, the delivery is delivered and who is to blame for everything will think of course the courier! But not this time. I went back there 6 times and asked for a book of complaints, if not more, you can make sure by the cameras. In general, until the conversation reached the police, I did not receive the complaint book, and the boss was gone. How not to come for an order is constantly late. The barista girl next to these orders works, asked her for help, the answer was this: I am a barista, I do not solve anything and do not deal with orders, I think ok, I walked away, turned away, I turn back from afar and see a picture of how she gives parcels with Yandex food lol... 06/01/2024 that there is a boss that he is not, The same thing! If I have already got to leave a review, I will write about it, I have visited the mac drive more than once, then they will not put the sauces, then they will not report, the potatoes are not filled up specifically! And once I swear I'm just offi..I ate 3 hamburgers instead of three cheeseburgers, I forgave all the time, I never came back, I never swore... but this is a complete mess, you'll forgive me.......
A disgusting place, I drove to mac drive around 12 a.m. and it turned out that there was a technical break, which was reported only after 20 minutes of being in line.It was late and I needed to stop by for a quick snack.You can't get out of the queue by car.As a result, there is a huge queue of cars, the mood is spoiled, time is lost.
Everything is the same, but the service may have become a little slower. Maybe it's my quibbles. This is about the mac drive. Burgers are great, French fries have become worse, the assortment is diverse and there is a large selection.
To advance one car in 40 minutes is powerful. And thanks a lot for not being able to get out of the queue of cars that are not moving. I don't want to eat anymore, I want to leave here.
They work fast enough, the food is always warm and delicious. Even with heavy workload, everything is put together correctly in the order. It is convenient to stop by and have a quick snack
19.06 my wife and I stopped here at about 21.00 for a McDrive. The queue was small, but the staff worked quickly, so we received the order within 15 minutes after placing the order.
There is nothing to add to the quality of fast food - everything has been said many times.
If you are hungry for fast food, and this is one of the nearest, then why not
Dear management! Be so kind as to unload the evening shift staff on the drive. Waiting for about an hour at 23h on Tuesday is something wild, considering that the institution positions itself as a fast food restaurant. Another disadvantage, even with a strong desire to leave, because you no longer have the strength to wait, you are faced with the fact that there is no escape route. By the way, we are writing this from the car, we are still waiting for our turn))
In principle, it's not bad. So far, one of the most delicious. It would seem that a single network is prepared in different ways. It tastes better here. Although the old poppy was tastier and better
It takes a very long time to maintain, especially at night, when there aren't many cars. Queue for 30-40 minutes without moving. Is it really taking so long to collect orders?
And this is not the first time.…
Unfortunately, it's not tasty, a hololny pancake with cold vegetables with a barely warm chicken cutlet, or it's or nuggets.. chicken meat is not marinated, practically tasteless .., the burger is very ,,taxebe,, the service is also 3 out of 5.. nobody knows anything about the pastry at all.., although the assortment is not large.., no one answered me any question: who is the manufacturer, when the product is produced and so on.. in short, green tea was the best ((( I won't come any more and I won't advise my friends..((
Mac drive is just terrible. We stood for about 60 minutes, each car was moving at a speed of 5 minutes per car, such maintenance is simply unacceptable. If you enter the queue, you can no longer leave and just stand and move every 5 minutes at best, after that you don't need any food. It was probably easier to leave the car and go to the gym
Not a bad place, contrastingly different from the usual McDonald's or Delicious, period.
The key difference is burgers. We didn't try the whole range, but the most delicious were chicken tasties. The rest are at an average level. Four stars for the unusual taste.
P. S. Potatoes with Italian herbs top :)
I like the new menu. The main thing is that they cook delicious. It's fast. There is a breakfast section. A choice for every taste. The cafe's layout also pleases with new products.
At the checkout, the cashier first stood doing something, then got ready and went somewhere! On the mac.Drive sooooooooooooooo!
Burgers and potatoes are normal.
Exceptionally, amazingly, incredibly long service. You can get covered in mold while you wait for your turn. It will be much faster to drive a little further, pay for paid parking (because the free one near the McDonald's (McBay) is always packed) and come back on foot to order at the institution itself. But it won't be much faster, because sometimes the queues in the institution itself are not inferior in size to the queues at the McDrive.
They started to get impudent!!!!! At McDrive on 17.08, a cheeseburger was not put in kidsmill, the baby was hysterical, and today on 30.08, they accidentally forgot to give the cocktail!!!!
A small parking lot for cars. This creates a pandemonium of cars. The food is normal, as in all points of the poppy.buy, service without delay. The guys work smoothly and quickly
One of the most dubious Poppies. Very slow service is always, it is always better to check the order, because it is sooo often collected incorrectly. Employees - there are questions, a lot of unfriendly ones, they serve with a favor. They often give away cold food if they don't check it
The place is popular, but they began to work very slowly. On a weekday morning, I waited for my coffee and potatoes for 10 minutes, despite the fact that there were no more orders. It's the same on the mac drive, there are a couple of cars in front of us, but you wait like there are 20 of them
For a very long time. Mac Drive lives its own life. We stopped by on 03/31/2024 at 15:05 at 15:30 we made an order. There were 5 cars in front of us. We left with the order at 15:00!! I have not seen such a service yet. I don't recommend it. I often visited this institution. The service is always slow here.
Friendly staff, high-quality service. Sometimes, there are failures with coffee machines, and you have to give up to ten minutes, but, in general, everything is fine.
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Дмитрий Данилевич
Level 4 Local Expert
June 28, 2024
On the evening of June 25, at about 22:00 after the meeting, we decided to stop by with friends, eat a burger and potatoes, drink a cocktail. After standing in line by car for 20 minutes and practically not moving, we would like to leave, but other visitors were already standing behind us and only a helicopter pilot could have a chance to leave the queue. In 50 minutes!!! when we arrived at the order desk, the first thing we heard was that there was no cocktail and of course the cashier was very sorry that we stood in such a queue, since there were also a lot of visitors inside the restaurant and they did not have time. After the counter there was a curb, over which I jumped into the parking lot, since there were five more cars in front of us and there was no desire to wait any longer. Outraged, I went to the restaurant and asked for a senior manager or a shift supervisor. It seemed to me that I was ignored, as the employees were trying to cope with the situation inside the restaurant, which also had a huge queue. After standing for five minutes and repeating that I needed a senior or a Book of comments and suggestions, a man standing next to me said that he was also waiting for a book, since he had been in the car for almost an hour, he also received an incorrect order. After a while, a book was brought to him, but I couldn't wait any longer. I left, but I wanted to come back the next day, but it didn't work out. Put things in order, your employees do not have time to work, close the entrance for cars and do not mock visitors!
In general, it is not bad, but 1 operator works on two streams, which accepts orders and payments, thereby increasing the service time (at McDonald's they served much more quickly), they often do not report the paid sauce, spoon or sugar (check carefully when receiving at the delivery window!)
The potatoes, imho, used to be better, or just the four of us had an unsuccessful batch. The rest is the same as before, as experts say - the same fast food, just a side view.
Of course, the service is at a low level, there are always queues, you can queue up with a couple of cars and get in for an hour of time. The food has become more wadded, of course, such a thing. There are no changes for the better
Initially, they did not give out our order, they brought ours, but without 1 burger. The coke was without gas (as if someone refused and they gave it to us an hour later). The potatoes are fried, dry, cold. It feels like because they steal a burger from everyone on the mkad and no one will come back. I will never come to this point again.
Convenient location and check-in by car.
Of the disadvantages, there are always long queues. And you can stand for 10-15 minutes for one order.
But on the way home, stopping by and getting a cheeseburger is a sacred thing))
Even in the USA there is a similarity of our poppy, McDonald's is called))
But it's better here, though I use only McDrive, fast and tasty, there are no queues
The staff is excellent, the atmosphere is super in the evenings, the minimum waiting time, the food is delicious, a large selection of dishes and drinks, the interior is pleasant to the eye.
I was passing through. Quickly. The staff is super. Well done guys. They guided us, advised us, immediately understood what we needed, the children are happy, the parents are too.We recommend it!
On 12/17/2023 at 00.10 I decided to stop by McDrive because there was a long road ahead. There were 4 cars in front of me and after standing for about 30 minutes, nothing changed. There were 5-6 more cars behind me and at some point everyone's nerves gave out and we backed out. If you call this fast food, then I have bad news for you…
Prices have become higher, the transition of sauces from Heinz to Komako has become a fatal mistake, the seasoned triple cheeseburger has become less juicy and literally triple paper, nuggets have gone bad, mcfloury too.
Nevertheless, the service did not get worse, everything was also fast and clear on points, the halls were not stuffy even with high workload, new desserts appeared in the Makkof.