The office is located in a convenient location in the city center. BUT when you come in from the cold in winter to replenish, and there is a small queue and at the same time in a room of + 30 ° c, it is not very comfortable ...
The Internet itself leaves much to be desired....
There is one answer to any appeal - work is underway. wait. The hotline cannot be reached. The mobile application has not been working recently and the management is not doing this at all.
Until 2012, it was the best Internet provider in the world. Now it's a rotten, dreary place. It is constantly buggy, there is almost never an Internet connection, and when there is, the speed and quality are terrible, while prices regularly rise. I hope a new provider will appear on Bazhanov someday and I will send this garbage.
The staff is polite, they will always help, they leave to order quickly if there is a cable, they connect it for free, but though rarely, it disappears
I applied for the Internet, the designers arrived , the house is large, I asked for an additional fee. It is necessary to carry out a part of the line in a corrugation (the specifics of the site), and spread a cellular structure around the house, of course for an additional fee....... And !!! They cannot, or do not know how to, those. The director stated the need to involve a construction team!!!!, tighten 50 m of cable into the corrugation!!!!. I'm terrified.,
With a paid speed of 75 Mbit/s, the real one on the attached screenshot is 1.62 Mbit/s. Evening / weekend - consider that there is no Internet, constant interruptions, one support recommendation for all occasions - overload the router
Компания Макеевка Онлайн работаютсогласно графика работы . Обслуживание хорошее. Коллектив вежливый , подскажут какой выбрать тариф. Мастера с работой справляются на отлично. Подключение к интернету за один день. Позвонят и предупредят о своем приезде заблаговременно.
Well, the impressions are on the top three. There are moments where they worked well. And mostly, it's like this... There is no way to pay at the terminal, the permanent link is territorial to this place. And the queue, unloved by us, but so dear, the queue!
Terrible attitude towards customers. The Internet does not work, and they are not going to do it, referring to the fact that there are not enough people. I ask the management to pay attention to the negligent work of employees.
Private sector (Likhacheva Petrenko street) opposite Sarepta, I ask you to leave the brigade and check the operability of your equipment.
The third week there is no Internet is not our fault. The application was accepted immediately, but the team still won't get to us, the terrible attitude towards old customers is very insulting. City center, private sector.
The attitude towards customers and the service is terrible. They counted the cable without measuring 40 meters more than the actual ones, refused to measure it, said we don't have a tape measure. In the office, the administrator replied or pay as you were told or we will issue a refusal to measure it.....
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ВиктОр Рюрик
Level 9 Local Expert
September 13
The Internet is of mediocre quality, there are often failures and low speed. Of the advantages: you can top up for any amount, the subscription fee is debited daily
Unfortunately, there is no alternative, I would have changed the provider a long time ago, every day there are some problems, then the speed drops, then it disappears altogether, I do not advise
кошмарный провайдер, не рекомендую , соединение не стабильное, а начинаешь жаловаться , они говорят что у вас роутер плохой , уже три штуки поменял а все остается как и было.
Являюсь абонентом данного интернет провайдера. Нареканий в работе нет, однако PPPoE уже устарела, ждём IPoE. Хотя практически монополисты в этой сфере и думаю не скоро будут продвигаться...
Очень накрученные отзывы, пользоваться невозможно, постоянно отваливается интернет утром, скорость меньше 1мбит сек это жесть, пинг до 30 иногда, у операторов одно решение: «перезагрузите роутер»
Бывает барахлит инет. Вернулись к неудобной системе оплаты по скретч-картам. Такая крупная сеть не раздает вай-фай! Он у них запаролен. Также неприятное нововведение. Удобно то, что можно приостановить интернет, если остались деньги на счету. Техподдержку нужно хорошенько тормошить, если есть проблемы и их нужно решить, особенно оперативно.