I ordered delivery this morning (or rather yesterday, 11/30/2024). It was 4 pancakes: with condensed milk, with nutella, with machanka and with ham and cheese. In general, of course, 3 out of 4 pancakes were normal, but the pancake with condensed milk somehow turned out to be without condensed milk. Okay, the filling was mixed up, I could understand that, but this pancake was without any filling at all. That is, they just rolled an empty piece of dough into tubes and threw it to the courier. Of course, I can understand that the workers were probably in a hurry and because of this a similar situation arose (or maybe they just worked like crap), but still I would like to avoid such situations in the future anyway. I hope for your understanding and give 2 stars for motivation :)
We ordered delivery at this institution (09/26/2024) . We ordered two portions of pancakes and a pancake. They brought the wrong order at all (at first they told the courier that he had mixed it up, but the courier immediately said that they gave him only one and he could not mix it up, before they gave him an order that was not ours in the end, they gave him another one first, and after a couple of minutes they took it away and said oh, they mixed it up). After talking with the courier, they immediately called the establishments, the manager began to ask what the order was and then said that they basically did not have such orders (which they brought to us and the one we ordered) redirected to write to Yandex delivery.
After talking with the courier again , we decided to call the manager of this institution back, the second time she said that there were such orders and the courier could have mixed up the addresses (only one order was given to the courier). After calling back for the third time, the manager looked at the cameras and said that the order that was brought to us was given to the courier at 13:16, and our order was accepted from them at 13:30 and did not explain how the order that was brought to us was accepted and made much earlier and got to our address if our order was He was accepted by them much later. And again, she said to write to Yandex. Delivery , because it 's not their fault . It all lasted until 17:30 in the end, we had to eat what was brought (the potatoes were tasteless, a small cutlet). We are very unhappy with this particular point and this staff. At other points, everything was fine and there were no problems.
Everything is super, the food staff and the speed of serving dishes. Thank you for working, continue in your spirit and get new promotions. Come on in, it's cool!)
The atmosphere is pleasant, there are always few people. The food is very tasty and quickly cooked. The waiting time is short, 10 minutes maximum. A good substitute for some fast food, cool homemade food, a natural compote product)
The food is quite good, it looks like homemade. I am glad that you can go to the shopping center with your child and feed him food that is very similar to homemade food, and not fast food.
The food is not bad, as it is everywhere online. Yes, the cutlets are semi-finished, but delicious. However, Alyona, the girl at the checkout, was so frankly not happy to see visitors, it spoiled the impression a little.
Firstly, the guy at the checkout is deaf, ordered two French fries and nuggets, in fact they made one. And I didn't like the dish itself, and even for 12p. In general, I do not recommend it, even if I am very hungry, I will not go there anymore.
It 's a terrible place . The staff works slowly and answers questions rudely. I have never met a worse institution in Minsk. Employee Polina apparently chose the wrong profession. It's sad that such a good institution is not selective in employees.
It's a cool place. At the moment when there was a girl who was at the checkout, she turned out to be very friendly and kind. And the kitchen is also something more or less original and not expensive
I do not understand where people come from who buy semi-finished products of the school nutrition level heated by graduates of the zumersh for an inadequate overprice. Do you seriously want to eat mashed potatoes with a cutlet for 15p? Belarusians are truly a rich people.
I am surprised by the unpleasant atmosphere. At other points of the network, the staff is somehow kinder. Here they are doing you a favor by accepting an order. They communicate rudely. This point is still far from the level of MOMO. Alas.
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3
Yury Zinkevich
Level 7 Local Expert
August 27, 2024
I ordered delivery from this institution (08/27/2024) and I want to share my feedback and photos.
1. Underweight 100g in the position of "Cutlet with mashed potatoes"
2. Instead of a "cutlet", they brought IT to me (see photo). You can hammer nails with this piece, no kidding.
I don't understand how you can put this in an order. I do not recommend this institution from the word at all.
The pancakes are too hot, damn cold. The compote didn't taste right, but it was my own fault and I noticed it only when I drank it. I was hungry and ate everything.
Delicious, but catastrophically small portions, in neighboring places for the same money twice as much.
The staff is constantly dissatisfied with something.
There is no chicken in the chicken salad. They often give cold food. Pasta sometimes looks like yesterday's. The coffee is disgusting. Put a tablespoon of sauce or sour cream on a large portion of pancakes or potatoes.
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1
Павел
Level 9 Local Expert
October 5, 2024
The pancakes are overcooked and very greasy. There is a little cream sauce in the sponge, the cream is rolled up