Mama Juana
314 reviews
August 6, 2024
Restorant is good, but we waited for 45 minutes minimum, food was decent, but some dishes are more salty(chicken curry), I would recommend phahito with chicken, it was delicious.
For long waiting time I'll give 3 stars...
1
April 29
We enjoyed the food. Their cheese cake was unique. Waiters were very kind. Recommend
February 11
I stopped by to eat before leaving. There are many paradoxical contradictions: a pleasant interior, a heated veranda, pleasant service, while waiting for the main course for 40 minutes with an almost empty hall, and there was no toilet paper in the bathroom. Maybe I was unlucky, but I haven't seen anything like this.
Yes, maybe the place is more designed for hookahs, but it wasn't very pleasant. I ordered a loin, and because I was almost late, I was offered to change the side dish - it didn't matter anymore. The meat is cooked medium, too fried, but you can understand, I was more surprised that the sauce was not served with it, it would have been much better and juicier with it. Other dishes arrived in a reasonable time.
I hope to come here again one day and it will be better in these moments, I will change my mind. Apparently the place is big and these moments are difficult to control.
Initially, I went to another place across the street, there were no seats, but there are empty large halls here, which probably means something..
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1
March 29
High-quality establishment, beautiful surroundings, reasonable prices, pleasant cuisine, there is a dance floor, you can relax at the table and go out on the dance floor to dance to the beaver, I recommend + top DJs
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April 16
The top place in Gomel, a favorite since a long time!!! Excellent owners, I have always appreciated their approach to staff training! The food is great, cocktails for every taste, the music is top!
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May 13
I ordered pizza. Very tasty! Semi-dry French white wine is great!
But the service leaves much to be desired. We waited half an hour for the waiter with the salad, called him over, and it turned out that they weren't preparing a business lunch on the weekend (although they put in the menu), but they promised to do it for us (I want to note that we didn't insist and were ready to make a replacement). We waited for another half hour, then called the waiter. It turned out that they wouldn't cook us a salad. We decided not to order anything else and asked for an invoice. After 15 minutes of waiting, they decided to leave (maybe they'll offer to pay the bill at the exit!). And only after we began to get ready in a bad mood did the receptionist come up to us.
Therefore, the kitchen is excellent, the service is terrible, and the average is three.
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May 30
It's a cool atmosphere, a cool playground, and you can take good pictures. Delicious food and pleasant staff. MNC liked it, I recommend it. My tick current: azimka111
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May 4
We really liked everything. Cozy, delicious, courteous staff. Original dishes. Thank you so much. We will definitely visit you.❤️🌸
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January 5
2 stars for cocktails.
They were really delicious.
Waiting for 50 minutes to eat is a hell of a long time, even with a heavy load, it's not ok.
At the very least, it would be possible to warn about this.
Not only was the food served after almost an hour, it turned out to be very tasteless.
pork with cherry sauce, which should probably not have been sprinkled with juice, but at least not wooden, is very strange in taste.
dry, not salty, not at all. It's like she's just been boiled.
the sauce did not save the situation.
The institution is not responsible for people, but the teenagers who were sitting next to us were discussing extremely unpleasant, obscene things for the entire space.
In short, overall, the contingent is not very pleasant.
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October 12, 2024
A restaurant can be called a stretch. This is not a place for respectable people. The range of dishes is 4 with a minus, alcohol is 3. The dishes are delicious, but the portions are very modest. There is no comfort. They cook for a very long time: salads take about 50 minutes, and dishes take longer than an hour. The most unpleasant thing is the sticky table, as in catering canteens. In general, you can have a beer with shrimp with your friends, but you don't need to go with a decent lady.
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4
1
September 30, 2024
I was in this institution on 27.09. I was very captivated by the drinks from the bartender Eugene, everything was at the highest level, delicious, fast and most importantly with a soul. The bartender was very polite and sociable, did everything at the highest level. The kitchen has a separate respect. Well done guys, keep up the good work.
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3
3
June 4
I did not meet the hostess at the entrance. we had a table reserved, we approached the waiter, the girl said "come to any table", we sat down by the window with the sign "reserved". After a couple of minutes, the girl came over and told me to move, the table was booked. We started explaining what we were booking, and the girl said, "Sit down at ANY table." the hookah was delicious, but in 1.5 hours the coals were changed once, turned over twice and the ashes were flicked off ONCE. The change was not brought. 8p change was not brought. We wanted to leave the tea, but according to the rules of etiquette, we had to bring it, even if we left it. It's ugly and unacceptable.
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May 24
Attention to every guest! Delicious cuisine, live music, dancing. We go here on Fridays to the Spanish speaking club. All 33 pleasures)
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December 13, 2024
I liked everything very much, the food is delicious, the waiters are nice and friendly)) bartender Evgeny bravo!! We will definitely come again!!
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1
March 15
We visited this establishment on 14.03.
From the kitchen to the staff, everything was at the highest level. Despite the small delays, which the administrator Karina warned in advance, I liked everything. Delicious, cozy, fun and atmospheric)
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3
July 25, 2024
Positive: interesting view of the fountain, delicious cocktails.
Cons: the service is sooooo long, we even counted on it for a very long time, the dishes taste below average, we found someone else's hair in one, the prices are higher than many good places where you can eat delicious and much cheaper, that is, it's not worth it.
Results: I would not advise anyone for anything. The atmosphere was so tense because of the long wait for everything, they wanted to leave, but they couldn't, because EVERYTHING was very long. The evening was ruined. Frankly speaking, it was an unpleasant discovery that such establishments could be in our city.
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6
1
December 29, 2024
We had a corporate party, New Year's Eve. I really liked the food. The service was also excellent (bottles and dirty empty plates did not linger). The atmosphere did not disappoint either: Santa Claus and the Snow Maiden worked well; the live vocal and instrumental ensemble also did not lose face. The interior is perfect. Generally, I Recommend It.
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July 29, 2024
07/26/24 visited this institution with colleagues.
On the plus side:
Nice and polite staff.
Clear
Nice interior
Minuses:
We got our orders mixed up
When our orders were prepared, I really couldn't say where, since we took 3 caftas (I wrote it correctly), 2 of which were with chicken, and one with beef. I had to take out a knife to cut it and see where it belonged.
The dish itself is not tasty.
A lot of pita bread, a couple of slices of tomato, quite a bit of lettuce and a tasteless chicken cutlet. The percentage of lavash was 60%!
I definitely don't recommend it to anyone
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April 9
The products are not bad! I am personally acquainted with the boss , they observe the technological regime ! everyone is seriously and strictly monitoring the products for the client! It's not always something you see in restaurants! I wish you development and further prospects!
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1
November 2, 2024
The best burgers in Gomel (and I tried to look in others)
Cool atmosphere, drinks with elderberry. It is quite quiet on the veranda, there are decent hookahs
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February 1
A good place to spend an evening, or maybe even more than one.
Hookahs are delicious, the choice on the menu is extensive, especially since there are many types of alcohol
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October 26, 2024
We were two years ago, the service, food, and in general the atmosphere were at 6+ on a five-point system. 10/25/2024 we decided to repeat the insanely cool dinner, but ... it
turned out to be disgusting from the word
at all. Where have the delicious and beautiful food, service and respect for the guests gone? The dishes do not match either the picture on the menu or the taste at least. In the photo, a pork loin looks straight appetizing on a bone, in fact a piece of boiled bacon with meat, a cheese plate, it's just a name, in fact, like scraps from what was left put in a plate, the chicken is so salty and cold that you can't take it in your mouth. The service is generally (((( zero attention, the girls are dancing, they have their own program, the calculation is very long, and the main thing is that who are you that I owe you. In general, it turned from an excellent institution into a real horror. We won't come back anymore. And the wardrobe employee, at least the director, is trying to get you out faster. One plus, DJ))) like and respect him).
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October 19, 2024
It's not bad, but there aren't many places to eat, the terrace is heated with a gas burner, there is a smell of gas. Youth cafe, hookah, the choice of dishes is small, but you can eat. Delicious ice cream and dessert.
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November 8, 2023
The interior seems pretty. I didn't like any of the alcoholic cocktails, almost all of them are sweet. Snacks are normal. The service is good, the waitress was very pleasant to serve us. But the music from the DJ did not come from the word at all. In addition, they also turned off the distant speakers in the other hall where we were sitting, left only on the dance floor, it became unpleasant and boring at all. They explained after a long time that something had broken there. The prices are not even bad in comparison with other establishments. But wow didn't happen with us, alas.
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2
March 9
The cold dish arrived 40 minutes later, the waiter never came up, although there were few people, they did not meet us and also gave a lecture about why we were to blame for the fact that the dish was carried for 40 minutes and we were not warned about it, we did not like it purely because of the waitress
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1
December 29, 2023
This establishment has a cozy atmosphere, polite and friendly staff.
The dance floor is sooooo cramped, obviously not enough for corporate events.
The menu is not impressive and is very different from the picture from the site and what we received in fact. We ordered a salmon salad. In the photo there are three large pieces of fish among other things, and in fact there are small cubes of salted fish in the salad (
The loin leaves much to be desired - dry, tough, with a large piece of lard, apple gravy with cinnamon did not count at all with meat and this is not only my opinion.
But the stuffed chicken was admired. I also liked the salad with pears, cheese, and a very interesting and delicious gravy.
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1
October 31, 2024
I visited this place with a friend on Friday. Unfortunately, there were no seats in the hall and we were offered to sit down at the bar, of course we were upset at first, but the bartenders changed our mood for the better from the first seconds. We have never met such friendly people in public catering, they helped us with the choice of cocktails and salads. It was obvious that the bartenders had a lot of work, but it was so interesting to watch what was happening at the bar. Many THANKS to the bartenders Alexandra and Eugene for this evening. I recommend all visitors to get to know them and watch the bartenders work live.
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April 18
The atmosphere is pleasant, the staff works well, the food is good. A good place to relax from the gray everyday life.
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November 7, 2023
A good atmospheric institution. The cuisine is peculiar, but generally delicious. For some reason, delicious, inexpensive and popular dishes are removed from the menu when updating. The service is normal. Once the waitress forgot about me, sat for an hour waiting and left)))) and in other cases, you didn't have to wait long.
Discos at night are not bad, although the dance floor is small.
The toilet room is clean.
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December 22, 2024
We were at a corporate party on 20.12. A very large number of guests, a crush on the dance floor, queues for the toilet, lack of tokens in the wardrobe. The program is disgusting, the musical repertoire is very weak.
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March 9
On March 8, there were guided tours. After the salad, the hot food was served for 1 hour. They brought everything cold, an undercooked duck (although they asked to fry it well), and raw rice as a side dish. Dessert was served before the meat. The holiday is ruined. We were very unhappy with the place. I don't recommend it.
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December 3, 2024
We decided to visit such an institution as "Mama Juan"
Well, what can I say, it's just terrible
Firstly, when no one comes in, it is unclear where to put the outerwear.
We went into the hall, some kind of girl, it is unclear, but who, perhaps the administrator, offered to take off her outerwear and hang it in the wardrobe, when I undressed I had a scarf, mittens, hat, bag, there is absolutely no pedestal or stand to place things and take off my jacket at this moment, the girl was just watching a picture of how things fall on the floor. (when we left and talked on the phone at all, there was zero attention at all)
I ordered a salad with crispy eggplant, eggplant in a salad in the peel is just tin, is it really difficult to peel eggplants. The plate was brought with greasy fingerprints, all stained, well, it was just super unpleasant to eat it, I had to wipe it with napkins. (photo attached) The appliances are also not rubbed, I ordered a glass of wine - the glass is also not rubbed. In my opinion, in such establishments where the average price tag for a dish is 25+, there should be some kind of service and elementary standards of the norm.
The next dish I ordered was surf and turf: they brought raw meat, fried for half a minute on each side. I called the waitress - to which she replied that the meat was as it should be. Seriously???? The meat is stupidly raw, is it tar tar?? How do you imagine I have to eat a piece of raw beef, it's not even finely chopped, how long do I have to chew it, 10-20 minutes??? (unfortunately I didn't take a picture, I was very angry) The meat was finally fried for me, thank you.
The institution should somehow work to ensure that guests return there, I have no desire to return there and I do not recommend it to anyone. In Gomel, even fast food establishments are better
We just ruined the evening.
There, at least at least the administrator needs to be fired and work should be adjusted
After the waiter was told about the plate with greasy fingers, no one even came up and apologized
Disgusting service
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2
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October 6, 2024
The food was carried for a long time , it was brought cold . To complain that it is cold, we just warmed it up)) they didn't replace it, but warmed it up))) whoooo and still brought cold) the terminal did not work, so the admin suggested that we go to the ATM at 3 a.m. - well, that's a laugh))) the service is very poor, because instead of a rye bread plate, French rolls were brought ( by the way, the booths were hot) the only hot dish))) I laughed a lot))) in short, out of 4 people, not a single one is long-standing)) saved by loved ones who gave a lot of positive emotions )
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1
July 7, 2024
The food was delicious, as were the drinks.
There is no air conditioning on the terrace, and because of this it is quite stuffy.
+sofas/pillows are dirty. If (about the waiting time will be lower), when you are waiting for a dish, you simply start to inspect the interior, then this is very noticeable. Please wash the furniture
Staff and service. The waiter who stood at the reception and took us to a table was not at all friendly. The waiting time was about 20-25 minutes, although at most 3 tables were occupied for the entire establishment. The hookah was not waited for too long, but .. the prices in this institution are not small, average/above average, and the hookah master never came up to change the coals in an hour (again, there was no full landing, half the tables were not occupied there). Hookahs are exactly "-".
About the service and staff.
When the waiter asks, "Did you like everything?"
She is told in response that the dish is specific, to which she replies, "I don't know, I like it."
In short, work with comments / criticism 200/100.
+ forgot about dessert and drink, although the waiter wrote everything down.
The menu is inconvenient and very strangely designed. It is not often that I come across the fact that, after looking at the menu, the desire to stay in this institution disappears altogether due to the fact that you cannot decide on a choice, nothing attracts, although in fact the cuisine is good.
2 stars for the kitchen and serving, everything else is "-".
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1
May 12, 2024
My favorite restaurant. The kitchen is gorgeous. Everything is very tasty. I tried dishes such as salmon fillet, curry chicken, pork loin, fajita with beef and mushrooms. It's awesome and delicious. And their dessert chocolate fondue is beyond praise. I like to sit on the veranda. Good food, a fountain in front, a pleasant atmosphere. I'm just resting.
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1
July 1, 2024
The interior of the establishment is pleasant. There is a play area for children. The waiter in glasses was very polite and customer-oriented. We liked the kitchen, but the prices are too high. We waited a very long time for the order (about an hour).
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4
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September 2, 2024
2 weeks ago we went and ordered all sorts of things for 144 rubles. It doesn't seem to be the cheapest place, but the food is just terrible. The salad with Parma seemed to be drizzled with syrup, tartare, beef stroganoff looked terrible (worse than mashed potatoes with meat from the dining room), it tasted like nothing, the meat was tough. Surf n turf - it's not clear what at all. The shrimps are tough, tougher than steak, barely managed to pierce with a fork, and generally do not smell like shrimps. Apparently, they carried the food for so long (about an hour and a half) because the shrimp were digested, no other way. It wasn't worth the money at all. The only adequate dish is an eggplant salad. The lemonades were not bad, but the first time they managed to mix up and brought the wrong one. The only plus is the decor and furnishings. Beautiful, unusual, yes. But the music is disgusting. It's unclear who decided that putting on some strange repetitive rhythms was a good idea. Because of this, we moved to the terrace - it turned out to be not so stuffy, and some guy was yelling into the microphone outside, distracting us from this nightmare, so we endured, but there was a great temptation to just climb over this terrace while we were being carried hot and run away. Maybe two stars is not enough, but it seems to me that three stars are too generous for such money. We won't go there anymore and we don't recommend it to anyone.
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December 15, 2024
It's a beautiful place. A cozy atmosphere. Loyal prices. Delicious food. I recommend.
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June 28, 2024
It gets worse every year.
The waiter, a young guy, resisted our every wish, the word "service" and its meaning are clearly not familiar to him. A salad with beef steak was served, the steak in the salad was cold when served! Not even warm, but cold. The waiter was called, he first proved that when he brought the salads, we were gone for five minutes)))) although he gave us salads in our hands))) and then he proved that the steak was hot. They didn 't eat . They asked us to calculate without taking into account this salad and canceled the rest of the order. The waiter changed his face unrealistically and said he would call the receptionist. They did not wait for the administrator, the husband himself came up and paid for the order. We won 't come here anymore . I do not recommend it . There are many other decent establishments nearby.
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November 23, 2024
We booked the table 3 weeks before the birthday, confirmed the reservation the day before and adjusted the time. 4 hours before booking, our place on the terrace turns out to be occupied and instead of a comfortable place on the terrace for communication. We got a seat in front of a bar with loud music, which we were not interested in. The administrator, Julia, does not know how to communicate politely, wishing "A good evening" she just left. Disgusting emotions from this institution. We have been waiting for food for a very long time.. the impressions are terrible. The conflict has not been resolved in any way, everyone just shrugged their shoulders and shifted the blame on each other 😂
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2
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April 7, 2024
The food is delicious, the atmosphere is good, there is a children's area, the service is at a good level. The only thing that spoiled the impression was the absence of some products, so some of the dishes that we chose had to be re-selected from what would be available to order
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December 26, 2024
25.12.2024.
The establishment was very upset. We booked a table in advance for the event. But the institution was very disappointed in the end. The food was prepared as slowly as possible, provided that simple dishes were ordered. It took at least an hour from the moment of ordering to the first course being served. At the same time, the chicken turned out to be raw, the rest of this dish was cold. They promised to redo it within 10 minutes, but they redid it much slower. The rest of the dishes were also prepared and served slowly. It's like they forgot about us. I constantly had to ask and remind when everything would be delivered. However, they did not get any of the dishes (croutons) for about 2 and a half hours.
In a word, the normal conduct of the solemn event was ruined!
The only thing worth noting is an apology from the administrator and a small treat as compensation. But this won't fix the holiday...
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January 9
The food is delicious, but we waited more than an hour. And they put us on a covered terrace, where it was quite cool, they didn't warn us about it in advance. In general, I do not recommend it.
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September 2, 2024
From the very beginning to the end of my stay at this institution, I really liked everything. I spent time at the bar, so I will single out the bartender Eugene with distinction, excellent service, with a very cool cocktail list. I will definitely visit this institution again.
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3
May 15, 2024
Pleasant atmosphere and music
Of the cons: poor operation of hoods, provided that there will be 3 hookahs nearby, be prepared to sit in the fog from the smoke of a hookah that came out of someone's lungs
Striploin steak looks like a chop (thin) is a bit harsh
The prices for steaks are indicated for 100g (you will be ready to pay 2 times more since there are about 200g of meat in a serving)
For burgers, the question is about the taste of the cutlets ( everyone has a different taste and sensitivity, too ) personally, it reminded me of the taste when the cutlet is fried with wires that have insulation burning and smoke eats into the cutlet
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October 29, 2024
Everything is fine, from the staff, to food and drinks.There is a children's corner on the second floor, so you can come with children!
Everything is fine!
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May 5, 2024
A great place to relax in the city center, near a beautiful illuminated fountain. Friendly waiters, delicious food, convenient opening hours.
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March 15
I was at this place yesterday and liked everything.The food is delicious, the drinks are great.The staff is good.
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3
May 1, 2024
A great place to eat and relax with the whole family, delicious cooking, air conditioning on the veranda, the waiters are very friendly, I recommend this place to everyone!!
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October 17, 2023
A good institution, you can even say above average among similar ones, with a price corresponding to the service. Delicious cuisine, intelligent DJ, atmosphere and staff at a good level, I repeat, it is for the price that you pay, namely above the average in the city. A separate plus is shots. For October 2023, to sit fat, without hesitation, for 7 people - 1k proteins.
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