I have been ordering for more than two years. Once a sealed bottle stood for more than a week and turned green, I no longer order this poison. They promised to exchange it - I've been waiting for more than a month. I wanted to exchange an empty bottle for a clean one, which I bought a new one. I wait another week and contact the sanitary station.
I've been ordering for a long time. I like the quality of the water, but the delivery is not very well coordinated. Constant postponements, you specify one time on the site, but they are taken either later or earlier or even the next day.
It constantly turns green after two weeks, even when sealed. Representatives of the company say that it is because of the sunlight, although it is obvious that this is nonsense. We will not order any more. The smell is terrible
Water with developing life after 25 days. The second bottle contained water with a disgusting taste, it was impossible to drink. Apparently, the information on the website about bottle processing is empty words.
we order for a year, there are no complaints, we are completely satisfied with the delivery and quality of products, polite communication and clarification of any questions that arise. We plan to continue ordering and advising others
I have been buying this brand of water for almost 3 years. No serious complaints have been noticed during all this time. They are very pleased with their wide product line from 0.5 liters to 19 liters. There were nuances in the delivery time several times, but this is not critical. And it is especially pleasing that the order can be made 24/7 and the dispatcher is always in touch.
I ordered water, it was delivered on time, the quality of the water surprised me very much, clean, without any taste of chlorine or metal. One of the main advantages is the low mineral content. Thanks for the excellent quality.
I've been ordering Makva water for years. There are no complaints about the water quality. The staff is very polite. There was a case when I accidentally mixed up the delivery address, but the manager did not shout, calmly corrected my mistake. I recommend this organization to everyone.
We have been cooperating with this organization for a long time. Everything is always delivered on time. The container is always clean. Promotions and special offers are often arranged. I recommend.
I like the taste of water. But delivery to Minsk is only once a week. The work of the operator, the cat.taking orders also leaves much to be desired. So far, despite this, I continue to order here.
Good water, we always order it. The operators accepting the order are very polite. And there were no problems with delivery, always on time or warned about delays. Our family likes it)
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Show business's response
Павел Поляков
Level 8 Local Expert
May 24, 2023
Качество воды лучшее среди всех имеющихся на рынке РБ. Убедился лично на основании многих тестов и анализов. НО! Заявленной на сайте доставки в день заказа нет. Заказать воду на сайте это тот ещё геморрой . Личный кабинет на сайте никак не связан с абонентским счётом. То есть заказ воды на сайте никак не связан с заказами по телефону. Что у вас происходит с бутылками 19л? Это просто ужас. С каждым заказом бутылки привозят в состоянии всё хуже и хуже. Состояние бутылей наводит на мысли что сотрудники завода "Вкус Лета" добывают их в войне с бомжами на помойках. Привозят воду в страшных, мятых, обцарапанных бутылях, ещё и очень грязных. После доставки бутылки отправляются сразу в ванную на мойку. Приходится даже мыть пол. Пакеты в которых доставляют воду идут сразу в мусор, так как в них полкило грязи. Срочно делайте что-нибудь с доставкой. К воде претензий вообще никаких.
Бутылки с водой мягко говоря выглядят не очень, грязные поцарапанные. Отдавала в эту фирму кулер на чистку, до того как они его не забрали - был новенький, привезли поцарапанный, затертый, а самое главное свою вину не признают и не предпринимают никаких действий!