Marco Polo
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28 reviews
March 24, 2024
This is a great hotel. Delicious and hearty breakfasts, cozy rooms with comfortable beds and pillows. The room has a bathrobe, slippers, hair dryer, shower gel, shampoo 2 in 1, but there are no shaving accessories, toothbrushes and body milk. There is a storage room with a ski and boot dryer. Exit the hotel to the ski lift and ticket offices to buy a ski pass.
A spa center with a swimming pool is included in the price. For an additional fee.Massages and spa treatments are available for a fee. You can also pay extra in the evening.You can have fun bowling or billiards.
The staff is polite and helpful. They mostly speak Georgian and English, and there are Russian-speaking staff.
The hotel was built in 1988. Most of the rooms have been renovated.
We really enjoyed our vacation here, we will be happy to return.
See original · Русский
January 1
To begin with, this hotel was positioned as the best in Gudauri, but we stayed at the Gudauri Lodge first and I can say with confidence that everything was much better there!
Well, the location is great, very convenient. The rooms are small, the bathroom is too, there are no buns in the bathroom like body cream, there are no dental babies, in fact, everything that is usually in the top five
The spa pool is cold inside, the sauna is small, and the outdoor pool has cold water; we figured something was broken there.
Massages and wraps from master Olga are great
Now let's move on to the most interesting thing - the restaurant. Well, as if everyone knows that the food in Georgia and Italy is always and everywhere delicious, which cannot be said about the restaurant in Marco Polo
Absolutely everything is tasteless, including the so-called Georgian cuisine.
Khachapuri - which my children refused to eat, saying it wasn't khachapuri
Khachapuri has only one kind, which is nonsense
There is no Khinkali from the word at all
Borscht is served without meat
Ajapsandal - well, kamon, I make it tastier myself
Next - the most interesting thing is the New Year's dinner, for which there were hopes…
And after all, there were reviews from last year, but I thought that the management of the hotel restaurant was reading and making attempts to improve, but as it turned out, no
For 280 euros (one adult and one child), the table was disgusting
The child could not eat any of the presented items, I asked to make macaroni and cheese, the staff ignored my request, but brought some not tasty cakes.
In general, we were given nedohachapuri, dolma, cheeses (there were more or less normal suluguni), vegetable salad and an incomprehensible salad, satsivi, which we didn't even touch, ribs, shish kebab (it's impossible to eat it), fish, and then fruit, there was something else, but it just looked like Fuck off, this is absolutely not about the holiday, and even more so not about the New Year!
I hope management will read my review and do something about it.
Breakfast is the same every day, but that's okay, we didn't have enough pancakes for the child on the menu.
I must say separately about suluguni - well, it tastes a hundred times better in the Moscow market, I don't understand at all where they get tasteless suluguni in Georgia
The waiters walk around with unhappy faces, as if they are being beaten and forced to work here.
Today, only one girl in the restaurant was trying to fix the jambs that were constantly popping in, for which I thank her very much!
The review is not given to complain, but rather for management
And a couple of tips
You can perfectly celebrate the New Year in the lobby with your own food, and you will hear the program anyway.
And we need to go to New Gudauri for lunch/dinner, we liked the Friends restaurant there more.
I added a photo of desserts from the festive New Year's table so that you can understand)))
See original · Русский
February 11, 2024
One of the best hotels in Gadauri, while noticeably worn out in 5 years
The best location, right at the lift, good views from the window, a huge lobby downstairs, and on every floor
Now for the disadvantages. This is the staff. He's not trained. I would change everyone, if there are no local options, I would take them abroad
For example, you can have breakfast, drink coffee quietly, and the staff will giggle and shout over each other from behind.
Or another example - in a spa, at a massage (the cost of which is high, but the massage itself is at a high level), they can easily start vacuuming nearby, literally over your ear.
The guards look at everyone as if they are suspected of theft
Ps there are no breakfasts. Two times there were no eggs at all. No boiled, no omelet, no fried - supply disruptions
Considering the cost (it is high), I expected to get more
See original · Русский
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