I was here today.I asked about the availability of the size.one seller sent it to another, the other to the cashier.with grief, we found out in half that there is a size.With a sigh, they moved to look for it. When asked if they would remove the manicure, they rudely replied that they would not remove the rikto. Result:the staff is rude and unfriendly.
I must say right away, there are no complaints about the store and the sellers. But a huge warm greeting to the quality department.
So, the pants in the "work-home" mode fell off IN A WEEK. There are pellets and puffs everywhere, in different places. I was so upset by this quality from a normal brand that I decided to try to shake my rights, even though I had never done this before. I went to the store, they helped me fill out the paperwork, and took my pants for inspection. After 2 weeks, they sent the pants back with a reply that I was wearing it like that, that everything was fine with the fabric. "Guys, you don't understand," I thought, and wrote an email. Culturally, without hitting, I told him that I never have such problems with all my clothes, and in these pants the fabric turns into a fringe even from a fly crawling on it. Like, let's be honest. I sincerely hoped for a human attitude and a peaceful settlement. But he was sent again. They offered to fight through the examination, familiarized with the cost. Okay, OK, you've won. I don't want to raise the stakes like that, take risks and waste my nerves and time for the sake of 70 rubles. Keep them for yourself, eat, don't mess around.
But remember. I really appreciated you as a manufacturer. And it turns out that for you, a regular customer and reputation are cheaper than frankly lousy trousers for 69 rubles 99 kopecks. Well, okay. I wish prosperity to your competitors. And no one in the world should be such greedy bureaucrats. And these ragged pants, I can bring them back to the store and put them somewhere. I don't need them. Give them to the head of the department for quality control of finished products and claims work, T. Markevich. Let him take it for himself - good, high-quality ones. Practically new. And I bought others for myself. In the next store, literally. It would be better to do it right away.
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Яна Король
Level 3 Local Expert
February 24
23.02 I was trying on jeans, the guy was waiting near the fitting room and sat down on a chair that stood near the fitting room, then I hear that the consultant told him to get up, this is the workplace (I put an empty box on the chair) and at the same time told him to go to my dressing room and sit there, BUT I I didn't have a chair in the fitting room!
We didn't want to make a scene, but it's a mess!
To drive away a person and put an empty box, that's it.