I would like to express my gratitude to Svetlana Marchenko, a sales consultant, for her assistance in selecting thermal underwear in the TSUM store in Grodno. Despite the fact that I had to try out many options, Svetlana was absolutely friendly in helping me choose. I will plan my next purchase only in this store.
Mego is happy with the Victory store. Sales consultants are super. They always help!!! And if there is nothing in the store, they will order it.They helped my mother pick up pajamas for the sanatorium. Underwear and even slippers were picked up soft. Thank you. I always go to the store and enjoy it.
The store is good and the assortment is good too. But the girls who work in the store will take away any desire to buy. We were in the evening on 06/08/2023 with my mother, we went into the fitting room and a consultant girl came running to us with a claim - how many things do you have in the fitting room - we say 5, but I also reported 2, total 7. And the girl said with a haughty look: actually, we can only take 5 things to the fitting room! I replied that now, in that case, we will wash it, take it away and wash it again. She just looked at us haughtily one more time, turned around and left. And there are no signs or inscriptions that you can only go to the fitting room with 5 things, by the way! The mood is spoiled, I did not want to buy from the word at all. Take measures so that the girl consultants learn how to communicate with visitors. But there is no desire to enter this store anymore.