I would like to express my gratitude to Svetlana Marchenko, a sales consultant, for her assistance in selecting thermal underwear in the TSUM store in Grodno. Despite the fact that I had to try out many options, Svetlana was absolutely friendly in helping me choose. I will plan my next purchase only in this store.
Mego is happy with the Victory store. Sales consultants are super. They always help!!! And if there is nothing in the store, they will order it.They helped my mother pick up pajamas for the sanatorium. Underwear and even slippers were picked up soft. Thank you. I always go to the store and enjoy it.
The store is good and the assortment is good too. But the girls who work in the store will take away any desire to buy. We were in the evening on 06/08/2023 with my mother, we went into the fitting room and a consultant girl came running to us with a claim - how many things do you have in the fitting room - we say 5, but I also reported 2, total 7. And the girl said with a haughty look: actually, we can only take 5 things to the fitting room! I replied that now, in that case, we will wash it, take it away and wash it again. She just looked at us haughtily one more time, turned around and left. And there are no signs or inscriptions that you can only go to the fitting room with 5 things, by the way! The mood is spoiled, I did not want to buy from the word at all. Take measures so that the girl consultants learn how to communicate with visitors. But there is no desire to enter this store anymore.
Probably too cool a store for ordinary customers. The consultants were amused. One is standing at the cash register, the other is talking sweetly with friends. When asked if there were any consultants, they answered "in the hall" and quickly left. I wanted to buy thermal underwear - they couldn't find my size.
Cool store, cool sellers girls!!!they are always friendly, attentive, always help in choosing, it is a pleasure to visit them!!!!There is always a lot of choice, you can always buy something!!!but I would like more underwear and white
The service in this store is disgusting!!! Sellers behave very arrogantly. After visiting, I had the feeling that I did not come to the store but to the private property of these sellers. Things are neatly hung up and sellers look with such contempt when buyers just take them off to see.... The girl in a very rude way made a remark to the child , for the fact that he went out playing and went back to the store, saying that we have a turnstile that counts everyone walking away from leaving , I will never return to this store! And if possible, I will give advice to these sellers: girls will be easier and people will reach out to you!!!!
Hello! I would like to leave a review about your work! I always keep an eye on new products and try to buy.But an unpleasant thing happened, I bought your Christmas carol, and after washing the inscription was erased, I am very upset!You have a big minus!!!!
The staff is not trained in the rules of customer service, today, for no reason, they demanded to show them a personal bag, and after that they did not even apologize.