I was dissatisfied with the quality of service. On January 1, I came to this store to pick up the order and hand over the item. I bought the item I was going to hand over for cash, so I was sure that there would be no difficulties and if I bought a new item for cash, they would simply refund the difference. But in the end, when the seller found out that I had a refund in addition to the purchase, she asked which cashier I had paid at last time. Why should I even remember that? It so happened that the cash register where I was counted last time was not working. I had to wait for 10 minutes at a non-working checkout while the sellers chose among themselves which of them would issue a refund to me. As a result, the refund was made by the same girl with whom I paid for the order. The question is, why such difficulties? Why should a customer remember where they were paid last time and waste their time? Please improve the service system in this regard. I sometimes made refunds at other stores, including the Mark Formel chain. But this is the first time I've encountered such a situation.

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Наташа Клименко

Level 4 Local Expert

After the expansion, the store will not be recognized. It has grown by several levels. A team of different ages, always friendly. They will always help with the choice of both shopping for themselves and choosing a gift. A huge selection of models. You will always leave with a purchase. Thanks to the sellers and the management of the store and the company

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Лилия

Level 7 Local Expert

Good quality of items and assortment. After the expansion, the store became much more pleasant to visit, the aisles became wider, the lighting was better and even the staff became more smiling)

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Mark Formelle

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