An interesting design of the store, a good assortment. Mark Formel is cool clothes, stylish, fashionable and affordable. Unfortunately, the only drawback of this store is the men's department staff. The feeling that customers are annoying and interfere with work))) Eternally dissatisfied, they respond as a favor and often incorrectly. Then I find the right product on my own. I am not a moody customer, and the conclusion is not made from one visit, alas.
A good store, a large selection of goods, I ordered through the website and picked up in this store, everything was fine, I arrived immediately, I paid, the staff was polite, I paid in cash or by card, parking is a bit long.
Today I ordered my underwear through the online store. My order is cancelled in half an hour. 6 days ago, two pairs of socks from a large order were canceled. There was a similar story earlier.
Today I just couldn't stand it and called the call center to express my indignation, the girl talked to me very nicely and assured me that the situation would be reviewed. In the evening, I decided to look for another underwear model in the application and... That lady!!!! I was blocked!!!!!!! I didn't brawl, I didn't swear, I just expressed my dissatisfaction. And for me, the product of this company is no longer available. I'll be looking for this store's complaint book tomorrow.
A good small clothing and accessories store, but there is one request, please put an air conditioner there, if not for people, then at least for the staff, they are wonderful and deserve it.
Очень понравилась эта белорусская марка одежды! Здесь можно приобрести отличное нижнее белье, удобную домашнюю одежду. Приятный тонкий хлопок, аккуратно сшито и адекватная стоимость. Покупала белье и носки ребенку, себе и маме. Хороший размерный ряд.
It is this MF store that I like the most! I thank all his staff for their care, help and time. It is very pleasant to shop here, I will come back more than once. I always leave here in a great mood)
It's hot outside, the store is like a greenhouse. I couldn't make a purchase: I almost fainted in the fitting room. Sweaty sellers and the same buyers. There is no desire to make a purchase in a gas station. No respect for consumers. I'd rather spend my money in a store with air conditioning!
The room is without air conditioning, it has become bad in the fitting room, you can lose consciousness
Do something about it if you don't want to lose customers
It's bad that you don't think about employees and customers
Good afternoon, dear employees Mark formel. A very big request to you. Please excuse the location of the socks on the stand. You have large socks hanging at the bottom, and small ones at the top. It is logical, after all, that people with a large foot size have a greater height and it is more convenient for them to look for a product if it is located higher. Thank you in advance
Where are your air conditioners??? Are you out of your mind? I came in yesterday, on the second floor and in the fitting rooms at 40 degrees. I spent 2 minutes in the store and left . Impossible. Sorry for the workers 😣
There are ventilation problems in the store, it's 29 degrees outside, and the room is small and not ventilated. I also feel sorry for the workers, they promise to fix them, but still in no way
I love Mark formelle, a devoted fan, for many years 14-15. Pajamas have been alive since 2009. Underwear, socks, hoodies, T-shirts, dresses, yes I love everything! Thanks! I also wish you to develop and move forward!
The store is stuffier and hotter than on the street, a huge air conditioner barely works, apparently it was done so that visitors would leave as soon as possible, without having time to buy anything
Магазин небольшой по площади, но достаточно объёмный по количеству товара. Всё удобно разделено на два этажа. Сразу можно пойти туда, куда тебе нужно, а не раскидано всё вперемешку. Я осталась довольна. Тем более, что и покупки нужные совершили.
Приятный магазин, находится в самом центре. Добраться до него легко, рядом метро.
В магазине чисто, товар на своём месте, всё опрятно и на своём месте.
Проблем с ценниками нет, сотрудники вежливы, приветливы и консультируют по возникающим вопросам. Хорошое качество одежды и действуют приятные скидки и акции
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Марьяна
Level 21 Local Expert
July 31
I really liked the store. There are clothes made of linen. This brand has good designers. The prices are affordable. The consultants are great!
Mark Formel-love is love, I really appreciate that a lot of things are made of cotton. I come for high-quality, body-pleasing clothes made of natural materials. If only it would stay that way!
To the question: "my whole order is not here,"
They replied: "how much was ordered, so much was put in" and poked me with my order, which is written correctly! You made a mistake yourself, you were also rude! at least they double-checked, but in the end they didn't find everything, canceled the order and punched what they found, but at a higher price
There were extremely unpleasant feelings …
Очень удобное расположение магазина, большой ассортимент товара и наверное это все из плюсов...все вещи беспорядочно развешаны, очень сложно сориентироваться. Я искала конкретную вещь, она оказалась в единственном размере на вешалке. Но я все же решила уточнить на кассе, в каком из магазинов сети я смогу найти свой размер данной модели. И о чудо -окащывается у них есть в наличии ещё один размер (вещь висела на вешалке "остался 1н размер"))). Мне принесли, я померяла. Модель отличная, размер подошёл, но мне просто хотелось убежать из примерочной, т.к. ужасно пахло сигаретами((((. При оплате покупки мне пришлось ждать на кассе мин 10 пока обслуживали другого покупателя и что не получалось с ее товаром-то она брала вещь, то не брала, то у нее какие то вопросы с карточкой. И только спустя 15 мин мне предложили пройти на другую кассу (внизу), видя как я уже начинаю переживать что как то долго оформляют одного покупателя. Вещами, приобретенными в магазине, я очень довольна, а вот сам магазин оставил негативные впечатления.
Ассортимент вроде большой, но какой-то однообразный, персонал доброжелательный, качество на четверочку, хотя есть очень неплохие вещи. Вещи для дома и дачи. Белье по качеству так себе.
Большой выбор товаров (женская, мужская, детская). Качественная и практичная одежда. Натуральный состав. Широкий размерный ряд. Приятно, что часто меняются коллекции.
Visited this store.The consultant was unfriendly.I went to the stand with promotional goods, where things were lying on the floor, from the other end of the hall I heard from the consultant: ”Girl, pick up the thing” by the way, I'm 20;) excellent service
An amazing store, in a pleasant way. They will help and prompt you. Labels with the size are specially aligned on one side of the clothes rack, isn't it a miracle?
The staff is very slow, those who are at the checkout. I'm writing a response while I'm being counted. Who saw the sloth from "zveropolis"? This is about this point
Была первый раз,мне понравился, очень милый магазин,обязательно вернусь ещё, купила носочки,трусики,посмотрим как носится.Цены нормальные (носки 3.79 б.р.)
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Show business's response
Н
Надя Надя
Level 7 Local Expert
October 22, 2023
The site is simply disgusting: it loads pages very slowly, I even spotted it once: 30 seconds, 30 seconds in the 21st century!!! Categories are about nothing, you still have to look through a bunch of things that don't fit, and I remind you that pages don't load quickly, sorting is not about anything at all: the order of prices when price sorting (approximately) 20,20, 45, 20, 20, 35, well, that is, it "works". However, my desire to support a local manufacturer is not so easy to break, I held firm, but.... but, unfortunately, the advertising of the collection of a fairly well-known misogynist / woman-hater / queen duchess (choose what you want) shocked me. Pain, sadness and blacklisted manufacturers.
Отличный магазинчик), очень компактный, всегда есть новинки, хороший приветливый персонал, большой выбор товара, занимает два этажа, детских вещей очень много) Очень рекомендую!
Наличие товара не совпадает с наличием товара в магазине.
Ехал за штанами, перед этим проверил наличие размеров на сайте, по итогу в магазине было только два огромных размера.
Хорошая качественная одежда для сна, для дома. Нижнее белье. Носки-выше всяких похвал. Интересные принты и расцветки. Нравится обслуживание в фирменных магазинах и секция универмагов. Молодцы!