Hello. I want to warn MF clothing buyers with my review. You and the manufacturer may have different ideas about the quality of the product. On 6.11.2024, a jumper was bought. On 8.11.2024, the child asked to wash it (he soiled it on his back, leaning against the wall of the entrance). After examining the jumper, I decided to soak it in cold water before washing. I didn't have time to use any detergent! The result of finding a jumper in the water in the photo. These are clothes! And nowhere was it indicated that it could not be washed. And such a defect was revealed when soaking in water. The buyer can't check it in the store. The Claims Department: "the deviations provided in the product are not manufacturing defects." And I inform this department: "The selection of dyes and coloring takes place in production! My family's other clothes have not acquired such a defect from either water or washing products, only yours. " The quality is disposable. This was the first and last purchase in MF.
In the store, I encountered rude behavior at the checkout, and I left an extremely unpleasant impression. And then it turned out that this was the main seller (or whatever position the managers have in the field) and moreover, she was rude not only to me, but also to other sellers, and no one could tell her anything, apparently because of her position.
Hello. I NEVER ADVISE ANYONE TO BUY THINGS AT MARK FORMEL!!!!!! The cost of things is getting higher and the quality is getting worse. I bought my son a summer suit, a short-sleeve shirt and shorts, black, made of linen. In a week of socks, it burned out and became covered with pellets. I was refused a refund, arguing that I should be carefully worn and not in the sun)). Dear manufacturer, you need to write on the labels of summer clothes - Do not stand in the sun!! I will never enter this store again.
I have noticed for a long time that the quality of MF products has sunk very much. But recent purchases indicate the disgusting quality of the goods!I bought a T-shirt for my son in a company store, it was enough for one trip outside on a sunny day! The part of the T-shirt that was under the backpack burned out! I bought a knitted suit for myself, the fabric of which immediately began to roll off when worn. Money is wasted! It's a shame and sad! I will not buy anything else in these stores
Prices are rising, and the quality of linen has fallen so low that it can't get any worse. After the first wash (manual, with an acceptable temperature) Everything's gone downhill. A year ago, there was no such trash, now starting to use Turkish underwear and Formel at the same time, the difference in quality is right on the face. Despite the fact that Turkish is cheaper. It's a shame. I highly do not recommend products from this manufacturer. Money in the trash with the laundry
The quality of the product is getting worse every year, but what was my surprise when the women's underpants I purchased fell into disrepair after 12 hours of wear (two pairs were purchased and both in the trash) were already used to the fact that the quality is lame, but what would be so?! In a word, this is fraud, the product does not meet any quality criteria!!! Where are our services that regulate these issues?? I do not recommend it, even the most low-quality China will last many times longer!!!!!
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АЛЕКСАНДРА
Level 11 Local Expert
November 12, 2024
My salesmen were not there today, unfortunately, there were two young girls. Unfortunately, the service is poor, as if I'm asking them for something beyond natural. Since it was my birthday, I decided to treat them to a delicious little dessert, from the bottom of my heart. At the checkout, the girl twisted her face as if I was offering to buy something for her. Everything is ruined. Pakupkai is full of talk, but not by young specialists.
Good afternoon, today I was at the Max Formel store on Trudovaya Street in Minsk. It is a very pleasant place, calm, calm music is playing. There is time to choose. The consultant helps with the selection. By the way, I ordered the product online, but it was only available in this store. And not online anymore. Unlike large hypermarkets, where it is noisy and there are a lot of sounds, even if there are more storefronts, it is even very pleasant. Thanks Max Formel, Irina
Disgusting work of the staff, asked to find panties under the bra, said no and continued to communicate with each other. I took a suitable bra size from the hanger, and at home I saw that the size was not mine. I advise you to check the goods carefully.
The quality of the products is not bad, but the work of the staff at this point is disgusting!!! They can't even break through things normally, they work very slowly. The only thing they can do is wish for a "Good day"
The company sews not bad knitwear, now they have popular warm tracksuits. I always went to them for T-shirts with funny prints. Unfortunately, they have been getting fewer of these prints lately. As it is, their product is excellent and modern.
A large selection of underwear for the whole family, most of all for women and children, but men will not leave empty-handed, they also have something to choose here!
Clothes for one time, and the prices are not budget at all
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Е
Евгений
Level 7 Local Expert
June 28, 2021
Hello.
On the evening of June 24, 2021. once again, we purchased the products of the wonderful trademark "Mark Formelle".
An employee of this store, Elizabeth (5 stars, excellent), paid attention and suggested the right size, but at the time of payment at the checkout, an employee named Margarita (1 star, bad) did not show any respect and customer orientation - she did not even answer "Hello" and "thank you", but only asked "Payment by card?" - how is that even possible?
I hope the management will pay attention to the issue of "employee-client relationship".
The store itself is quite convenient and with a good assortment, but your Margarita...
Lyubov Drozd is rude and behaves unprofessionally, to put it mildly (sorry, Yandex censorship). Everyone knows how hard it is to choose underwear without fitting. And everyone knows that there is nothing wrong with trying on underwear on your underwear or even tights. I took panties, 2 pairs, I couldn't figure out exactly what size I had, because the girth is 92, and they have a graduation of 90 and 94. The girl at the entrance let me into the fitting rooms, she somehow did not get the idea that I would put panties on my naked crotch, but Lyuba goes and, literally: “what? Cowards? Let's go out!!". I say, "What do you mean?". I didn't expect such a hit-and-run. I say, "I want to try on the bottom of my underwear, what's the problem?"... without hesitation, "Let's go out!!", with such a hit-and-run, as if I had trampled her foot! Honestly, I've never seen such rudeness from scratch. I say, where does it say then that you can't try it on in this way? - "On the stand, we are reading!"... I'm not kidding, that's how it was verbatim and not abbreviated... All I felt was that she was going to grab me by the throat, such aggression was coming from her, although I behaved more than calmly and adequately, where did this come from... It's not clear.
And when the administrator says, "well, you can't do that everywhere, not just here" - you're lying! Only you treat the customer this way - there is a lingerie store next to my favorite, there is somehow no problem, just before entering the fitting room they remind you that only on your underwear or tights and everything is fine. Because everyone respects each other - the seller's consumer and the consumer's seller.
And change the staff for God's sake! Why should her behavior only cause negativity among customers? You can tell everything calmly, explain and not run over like cattle!
There is absolutely no choice in socks. Underpants and T-shirts for "horses", the sizes are huge.
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мария упс
Level 16 Local Expert
November 6, 2021
I visited this store on November 5th, and was very satisfied with the service. Unfortunately, this does not always happen in this chain of stores. Perhaps this is due to the flow of customers?...
But yesterday I chose my husband's thermal underwear, and received a detailed consultation in the men's department, the seller advised me very competently, gave me enough time, without nerves and rudeness, and I left with the purchase satisfied🙂 thanks Mark Formel 👍
I made a purchase on March 8 for 30 rubles 90 kopecks. It was paid in cash 50 rubles in one bill and 2 rubles in a coin. The brunette cashier girl gave the change 1rub 10 kopecks. After not finishing the calculation, she ran into the hall. When she returned, she was surprised to see me at the checkout. He demanded a check, but forgot to get the change of 20 rubles. I only found a shortage at home. I believe that the seller's actions were intentional, she does not have the right to leave the cashier without completing the buyer's payment. By her actions, she misleads customers. Such employees should not work at Mark Formell. If you have cameras at the cash registers, then this situation is easy to check. The check penetration time is 13 hours and 59 minutes. At the same time, the receipt does not reflect that 52 rubles were stolen, but intentionally received in the column costs 30 rubles 90 kopecks. Then why did you give me the change?!!
The staff is rude and rude. Neither hello, nor thanks for the purchase. Service with such a face, as if they had descended to the customer from heaven.
People are standing at the checkout waiting for the payment, and sellers are doing some "more important things".
I followed the navigator, spent an hour and a half to get to the store in traffic jams, and it turned out to be closed for repairs. Update the information in Yandex maps so that it is clear whether it makes sense to go or not