Mark Formelle

4.3

11 ratings

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Level 7 Local Expert

I had a terrible impression from visiting the department in this store... I rarely write a negative, but here it's just something. We chose tights and socks with the child, and went to the cashier. The seller importunately offers some cheap hand cream, just take it, it's wonderful, it's all disassembled, you need to take it, take it! He doesn't respond to "thank you, I don't need it", takes it out of the container and puts it on the counter in front of me. But this is not the end of the story. He punches the product and it turns out that the price tag on the tights and at the checkout does not match. On the product 7.49, on tights 9.99. When asked to sell at the price shown on the price tag of the product, he refuses. He asks if they brought it to you from the warehouse? No, they were hanging in the hall, no one personally brought anything. At first, he says something about the fact that the goods were brought from the warehouse before they could be re-labeled, then explains with the "human factor", rips off the sticker with the price from the tights. He offers to pay "out of his own pocket", some kind of nonsense... As a result, I bought it more expensive than it was on the price tag, because the child chose them, but there is no limit to indignation. Owners, please explain to your sellers what a public offer is... For the same visitors as me: the price tag along with the product is a public offer. An offer means the seller's unconditional consent and offer to sell the product to any buyer who is interested in its value and characteristics. The seller is obliged to sell the goods to the buyer at exactly the price indicated in the price tag. And if the price has changed, but it is not visible on the product, then this is not the problem of the buyer, but of the store!!! Therefore, I highly recommend this store, there is a violation of the law, and the service at the checkout is terrible.

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