A terrible store and its employees. If you want to get a lot of negative emotions, go here :-) a hysterical man who did not give his name - be kinder and more polite.
Boorish attitude on the part of the sales consultant. She literally did not give me anything to try on, walked and talked on the phone with a haughty look when she wanted to choose a product for herself, literally kicked me out the door with the words, let's withdraw money from the card faster and pay. The store itself is not bad, beautiful clothes, but such service is very frightening and leaves an unpleasant impression in general.
I bought a handbag in the Marquis's store, I found myself with a marriage. I would like to express my gratitude to the store's director for quickly resolving the issue of refund
I will put 5 stars purely to support the owner of this point. He has been keeping the brand for many years now, and... no matter what, he does not close his stores in Vitebsk. To me, no one walks in them, what profit do they make per month?? No way! But...The man is in love with fashion and .. it is clear how he tries to bring it to our people..the gray buyer. And ..That's why he gets 5 stars for such an aspiration! And how he dresses up his shops for the new year!! Handsome!! I wish him further business development and ...Still, more customers!
Consultants of this store. Before giggling behind the backs of customers and sending them to the Polotsk market, look at your appearance, it's just ridiculous when women who look like THIS say how and who needs to dress. As for the assortment, you order your rags in the same place as the owners of the outlets in the shopping center "Belarus" and the same Polotsk market. Aren't you tired of making fools of people?
See original · Русский
8
2
Е
Екатерина Екатерина
Level 7 Local Expert
October 2, 2023
Terribly arrogant attitude towards customers. As soon as we went to the store with a friend, we were immediately told from the doorstep "Do you know the cost of the dress?" which is a priori not a competent attitude to the people who came, that is, to us! This is outrageous! Women who imagine themselves to be style gurus work, although in fact ordinary residents of Vitebsk with a po of 400 rubles who discuss customers behind their backs and cannot afford clothes from this store themselves) good luck😂😂😂
I came with my daughter to buy a dress for a special occasion. I would like to express my gratitude to the excellent consultant Liana, the most polite of all whom I have seen in this store, and I have been visiting a lot.Now only to her!
See original
1
2
Инна Радченко
Level 3 Local Expert
March 30, 2023
I do not recommend this place, boors work, if you suddenly try on a thing and say that it does not suit you / you do not like it and you are not going to buy it, then they immediately send it to the Polotsk market or to Belarus)
I used to avoid this store, but I was pleasantly surprised by the polite attitude towards customers. Thanks a lot to consultant Liana for her patience and help in choosing.
What a piggish attitude! They locked the door in front of their noses. They said there were a lot of customers, we should wait outside. This is where and in what rules it is written that you can do this! She was a regular customer. And now I'm not going there anymore in my life!!! And I will not advise anyone !
On 07/18/2019, we came to return the MATTIOLI bag that we bought on 07/12/2019. We were not refused. But! There was a man in the store who introduced himself as the owner of this store. He refused to give his name. Oh, gods ! He told us everything. And he sent for a herring, and discussed our appearance. He insisted all the time that we go shopping at the Polotsk market. He behaved rudely. When asked to give the complaint book, he did not refuse, but then he began to tear it out and threaten. The man was hysterical and called names. He behaved inappropriately. We were covered in mud from head to toe.
If you don't want to be humiliated and insulted, don't go to this store!
I came to the store for an internship for a salesman 's job and just lost three days .and it would be fine to have an internship for half a day, but for a full day and not yet paid