Disgusting staff. The girl behind the 6th window is just laughing in her face. One thing says, in fact, other documents are generally needed. We waited 2 hours to be told that we needed a translation of the original passport, although they took the original 2 weeks ago. Are you completely nuts? Do you need to carry the original every time? And can I tell you right away what documents are needed? While we were standing, people in front of us were yelling at them for the same moment. Each employee needs different documents. Are they being trained at all? Education is being asked? Or do they take anyone from the street? And especially with the most disgusting faces?

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Anastasia Chumak

Level 6 Local Expert

Indifferent employees who do not bear any responsibility for their work

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Елена

Level 6 Local Expert

It is better to come early, there are quite a lot of people, but there is an electronic queue (you need to get a ticket at the terminal). The staff are mostly friendly and try to help whenever possible

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