A nice big Massimo store. I flew in from Moscow on business and went to buy my usual clothes. As always, the quality is excellent, the prices are pleasant. The people were attentive, almost like a concierge, they followed me and helped me find everything quickly. Satisfied 🤩👍 The choice is worthy. If you are in Almaty, then you should go here to get your things.
I was passing through Kazakhstan on September 28th! I decided to treat myself to shopping for my birthday, your store (Almaty Plaza) should have been included in this list! I am extremely shocked and upset by the anti-sellers and anti-service in the store!
I write reviews extremely rarely, I have probably never met such a house anywhere ... massimo Dutti- you are a Spanish brand, as far as my memory does not change… Your brand has always given me great pleasure from shopping and from the atmosphere in the boutique! Yes, yes... you were a boutique for me... both in Russia and in Spain! I spent 30 minutes in the fitting room, they never brought me my things for fitting, they brought some others and not my size! Sellers are modern, beautiful girls, but you don't care about the needs of customers 😢🥹
You opened up to please Women, didn't you?
A complete disappointment in the end!
I bought trousers on June 13, but took the wrong size. Your store in Dostyk Plaza refused to exchange, although the receipt and tag are in place, there is only an internal tag, which was not there. Terrible service for a regular customer you've lost. 👎