The attitude towards customers leaves much to be desired. I went to print a photo, I can't reset it except via Bluetooth, but I have an iPhone, and that's what to do? A female employee was sitting watching the series. I clarified that it might be possible to upload a photo file in Viber or connect the phone via cable, they simply answered "no".
Great! We came to take pictures with our family, the next day we came to redo a couple of problematic photos - I photographed them again without any problems. A friendly attitude.
Disgusting attitude towards customers. In the morning, photos were sent to e-mail, in response they wrote that they would be ready after 17.00. At 17.08 I came to pick them up and in response I heard that they were not ready. To my question what to do, they said to wait 10 minutes and print it out. After 5 minutes, they told me that the car was stuck and they wouldn't print anything to me. To my surprise, they said go to another place. This is not the way to treat clients, you can warn in advance that you do not have time and there are no questions. They are not interested in customers as much as possible.
It's kind of weird there, maybe we didn't explain it to them, or he didn't understand, in fact, we promised to perform the service, but for a long time, we turned to other photo services, they performed it with understanding in half an hour
I recently took photos for documents, but I did not notice the promised retouching: they did not remove the redness of the skin, did not even out the tone, pimple on the face, evaluate your work yourself, but paid 18 rubles for the service. I don't recommend it to anyone
The photographers are good, but the photo editor is not a professional, I took a photo on a green card: I approached him personally and reluctantly he corrected the photo for the parameters, but in the end it did not fit
Everything is fine! The quality of the photos is good. Photo and paper size to choose from. I recommend it!
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Level 7 Local Expert
March 4, 2022
I rent films here for development and buy them here. I got interested in photography not so long ago, I bought a Soviet FED. The first film turned out to be only a few frames out of 36, I don't know what depended on the quality of the film or my hands. On the whole, I am happy, it is a pity that they are alone in Vitebsk.