The girls at the reception give advice without understanding the principles of how smartphones work , after which the desire to conduct further dialogue disappears .
The service itself was not provided, they took an advance payment, and then called saying that the spare part was missing. The saddest thing is that you can pay immediately, without a personal visit, but you can only collect your money for an unfulfilled service by arriving at the office in person.
Unfortunately, I did not find understanding on the part of the service staff. I brought a Lenovo tablet. I bought it in the Technodome about 3 years ago. at that time there was a good brand. why sell equipment that will not be repaired in the services? master gsm repairs only branded equipment and Lenovo is so low grade and besides, I found out that we have people psychics, especially women sitting at the reception, holding a gadget in their hands and, at the request of the client, can identify a breakdown of the gadget without opening it, it's just fantastic, as it happened with me, I was told that my tablet was whooping at all, he could no longer help that my tablet had a burnt board. Dear masters, the board cannot all burn out, this is a huge thing, this is the entire printed circuit board, and just some microcontroller or chip can burn out. Well, I can install the firmware myself thanks to the bloggers from YouTube who explain everything in such detail. Why do you work like this why Lenovo is not a branded technology unfortunately there is only one asterisk
The service is very slow. If there are 2 people in front of you, then set aside at least 1 hour for a visit. 1 hour to give the phone for repair and another 1 hour to pick it up. Very small Parking lot, in fact just an entrance to the cottage. The repair time is 2-3 days, or we are so lucky.
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Anonymous review
November 26, 2019
The diagnosis was done efficiently and quickly. Entered the time position. Thank you