I will not generalize, but I will write about my specific situation. Perhaps the master repairs well, I did not apply for the repair itself, but applied for a spare part, but only spent fuel and time. I came to buy an eyelash for the protective casing of the trimmer, they said on the phone that there are different ones, come and pick them up. Naturally, I had been looking at the market before and was already aware of the prices for casings and cilia with a knife. So I arrived at the address, they immediately found out that I was the one who called, as a result, what I need does not fit and is not available. Okay with the availability of what I need ..., the prices for the casing and cilia are called twice or even 2.5 times higher than the market. The master tells me (hangs noodles) that I can't use a 2.7mm diameter fishing line in my trimmer, they say, because of this, the cilia break. And the hell with them that they break... this is a consumable and it broke because I sharpened the knife at the wrong time! In general, as usual, just to sell or not to be made a fool of. Be vigilant with tips in the SC and workshops.
Excellent service. Master Vladimir is just wonderful, very polite. The repair was carried out on the day of the appeal, quickly and efficiently. I will contact you here again!
I addressed the issue of servicing the trimmer under warranty. I was satisfied with the attitude, the service itself, and the timing of the work. Vladimir, unlike the seller, gave recommendations on the proper operation of the Champion brand equipment.