I visited the clinic for the first time. From the first minute, the impression is very good. Cozy atmosphere, no inner anxiety. A very polite receptionist signed me up and sent me to wait outside the office. A few minutes before the appointment, the receptionist politely asked to wait, apologizing as the doctor was still busy with another patient. When I was invited to the office, the doctor Selezneva Alexandra Sergeevna immediately apologized for the fact that I had to wait. And then, after carefully examining the picture that I had with me, I examined the oral cavity and made recommendations about the tooth I was interested in. The tooth is very complex and the treatment will be difficult. The doctor described in detail all the treatment and what guarantees. Then I sent Vladimir Valeryevich Strakh to a surgeon for a consultation. The doctor, after examining the picture and examining the oral cavity, also made his conclusion, which coincided with Alexandra Sergeevna's therapist. This indicates the high professionalism of the doctors. And that's a big plus. The clinic is located within walking distance from the Proletarskaya metro station. I recommend.
She underwent orthodontic treatment at the clinic for almost 2 years. I was lucky enough to get an appointment with an excellent and very competent specialist, Inna Yemelyanchik, who later led the entire treatment process.
All the treatment was done as comfortably as possible, with an accessible explanation of all the nuances of oral care, as well as a detailed explanation of all the changes. With the slightest questions, it was possible to get in touch with both Inna Yurievna and the receptionists, who are polite to every patient of the clinic.
I am extremely pleased with the result and grateful to Inna Yurievna for the work done, now I am the owner of a beautiful smile)
The service is good, the administrator is knowledgeable and intelligent, phone calls are answered on time, I was received by a competent and polite doctor.
I went to a therapist's consultation because a piece of a tooth broke off.
Unfortunately, when I have an emergency toothache, it is very difficult to make an appointment, but I was lucky. The doctor took me in a timely manner, without delay, took a picture, consulted competently, gave recommendations on an exciting tooth (potentially removal) and on all teeth. My request to treat caries on another tooth was refused because there was another patient's record. Overall, the impressions were good
Dr. Ermakova Elena Evgenievna is pleasant, intelligent, friendly, calm - a professional. I still have positive emotions. I told you everything clearly and to the point
I want to thank Maxim Grigoryevich for his high professionalism and sensitive attitude to his patients, a wonderful doctor whom I never cease to admire, I recommend him to everyone as a professional in his field!
I signed up for an acute pain removal. The record is for 18/30. I came into the office at a little after seven.
It's worth saying that I'm afraid of dentists, so I was shaking and nervous under the office for half an hour. I understand that there is a problem with another patient, but you could have warned me about it at the reception - I would have gone for a walk, sat in the car.
There are no questions about the reception, a very pleasant surgeon doctor and a nurse calmed me down, they were friendly. They persuaded me to treat the tooth, not to remove it.
OK, I trust the doctors. A therapist was called. A female doctor came in, looked at my picture and, without contacting me, began to discuss my situation with the words "well, if she (I) says she is in pain," "well, if she (I) agrees to treat, "everything is terrible for her here," as if I was not in the office.
It's also okay, maybe doctors with a lot of experience lose their ethics in the process. I'll get over it.
She thanked me, paid something at the reception in the amount of 46 rubles (for the picture, probably), and left. They didn't give me the picture, but I was worried and forgot about it.
But after a few days I needed him and I went to the clinic to get him. I waited and took my picture on the disk. I went with him to another dentist, and he turned out to be clean, without an appointment. It was very awkward. I had to make a new one, since I didn't have time to go and find out how it happened.
This is the most expensive blank disc in my life.
I do not presume to judge the quality of treatment, but here are some questions about customer service. I'm unlikely to apply again - so-so experience
Great dentistry, excellent service and professional doctors. Special thanks to the implantologist Maxim Bely and his assistant, very quickly, accurately and positively. I did 3 implants and 2 removals at a time. I didn't even understand how it went and ended :) I definitely recommend Mastodon.
I was in surgery on November 13th. I removed a broken tooth and installed an implant. I do not know for what reason, but the freezing did not work, either it did not reach the required place, or too little time passed from the moment of injection to the start of manipulation, or the quality of the drug is not the same, or the doctor's hands are not from there ..., but the result is a hellish pain in the process of tooth extraction and implantation, they did To be honest, the pain could have knocked you unconscious. The surgeon was not confused by my screams, he said that he would not be able to anesthetize anymore and continued his work, apparently in a hurry to get home) In addition to the sensations, the nurse picked up the corner of her mouth with a saliva pump.
I would like to express my gratitude to the team of first-class specialists! Surgeon Maxim Grigoryevich Bely, from the very first minutes he was able to find an approach at a professional level, win over and give confidence that everything will be fine! He is a master of his craft, they say about people like him - "kissed by the Lord God." I will never tire of thanking him for his skills and work. And also to express gratitude to orthodontist Emelianchik Inna Yuryevna - this is a man with a capital letter, her patience and ability to find compromises can only be envied, because she is like a magical fairy, fulfilled my dream, although the work was difficult, but she can do everything! And of course, Samir Vakhidovich Agaev, an orthopedist, is generally the heart of my story, thank you for your conscientious, selfless work, love for your work, professionalism, sensitive and attentive attitude to patients! I would like to mention assistant Elizabeth as the most positive and kind employee, whom I always want to hug when I meet you, you are like a ray of sunshine, keep it up! As well as assistant Natalia Viktorovna, thank you for being next to me, I appreciate your concern. All the best to you on earth! Special thanks to the girls from the reception, Natalia, Irina and Elena, these are incredible, positive, competent specialists, without you I would not have succeeded, thank you so much for being in touch 24/7 and supporting in difficult moments, thank you for your smiles, kindness and your work. I hug you tightly! In conclusion, I want to thank Director Ilya Evgenyevich for the opportunity to be served in the best clinic in Minsk, thank you and from the bottom of my heart I wish you prosperity and more grateful patients! I am glad that I have been with you for these short two years!
Recently I was lucky enough to get into the Mastodont dentistry! Wonderful dentistry, friendly receptionist, courteous staff, attentive doctors! I asked for help in the treatment of a very complex tooth, other clinics did not want to save it, they sent it for removal. At the mastodon, the doctor consulted competently, explained the treatment plan and got down to business! The tooth is saved, and I am very happy, thank you!!! Now only to you💙
Before I got to Artemova Anastasia Andreevna for tooth extraction, I could not have thought that the complex removal of the eight and rehabilitation could take place so comfortably and easily. The doctor and his assistant are real professionals in their field: they did everything efficiently, carefully and quickly, and if I was a little scared, they immediately helped me cope with my excitement and calmed me down.
I needed to have a tooth removed in the near future, and only at Mastodon dentistry was I able to do this. In addition, the cost of services is lower than in many clinics in the city.
I took the choice of the clinic and, in particular, the doctor, demanding and seriously. Therefore, I am very, very, very glad that I entrusted my health to you!
I put 2 crowns on the front teeth of Samir Vakhidovich Agaev. Amazing job! Due to the crowns, not only the aesthetic appearance of the teeth was restored, but also the smile area was leveled, I did not even know that this was possible)) the attitude towards the client is 10/10. Thank you so much.
I want to express my great gratitude to the Mastodon clinic, namely, my beloved orthodontist Emelianchik Inna Yuryevna for her professionalism, attentiveness and patience in the treatment of the bracket system! 🥰
I'm not the most accommodating patient. 😅
Inna Yurievna tried her best to persuade me to correct my bite by wearing pieces of iron in the form of a Sabbagh device and mini screws, but I did not 🥲
Nevertheless, I've been wearing braces for 1.5 years and now I can't stop smiling 😁
I am very pleased with the result 😍
Once again, thank you so much for your patience, care and excellent work!
To all those who want high-quality and professional treatment - only to Inna Yurievna!
I love you with all my heart ❤
I really liked the service at this clinic. I did non-removable prosthetics at the doctor, unfortunately, I did not remember my last name, but I remembered that my name was Samir 😀
Very attentive attitude. The work was done quickly and accurately, and also received answers to all my questions. The doctor's attitude was very striking, because not many clinics will meet such an attentive attitude and it was clear that the doctor is a professional and tries to take into account all wishes and do everything at the highest level. And he did it.
I am very satisfied. And I recommend you to visit
Amazing service. I applied to this dentistry for Prof. oral hygiene, and I was completely delighted, I want to express my special gratitude to Selezneva A.S. for special attention to my mouth and magic hands. I came as a fool, and came out as a kid with beautiful and clean teeth, women immediately began to show me signs of attention and make compliments. in general, extremely positive emotions, thank you!
A very bad impression, a simple consultation, you need to get information from the administrator, she will not tell you about the cost or the name of the doctor herself. They didn't tell me about snimak and imrt at the time, because I didn't ask. The consultation is 18 on the website, really 46, but they will tell you about it later. No matter how hard you try to write yourself good reviews, they read bad ones anyway. And the bad ones are your real reviews
I recommend this dentistry to everyone!
Professional doctors, they know their job! I would like to thank Elena Evgenievna and Samir Vakhidovich Agaev separately, they did everything in the best possible way, this is the first dentistry where anesthesia worked from the first injection!
Ilya is also a very kind and helpful director, thank you for the best advice!)
Excellent clinic. A friendly administrator, a professional doctor - quickly found contact with the child, did not offer unnecessary treatment. It is convenient that there is an online recording - you can safely choose a convenient time.
I applied to this clinic to remove a wisdom tooth, a complex removal. On the phone, I clarified the price twice, they said from 150 to 250 BYN. Upon arrival, after the consultation, the doctor charged 350 BYN, with the words "it can't be that you were told 250." On the spot, I decided to remove the top regular 8, without difficulty, since I arrived. 220 BYN.
The doctor coped in 10-15 minutes.
There are no questions about the procedure and the skill of the doctor.
But the price situation is unpleasant.
In addition, while I was waiting for the reception, a very incompetent situation occurred in my opinion. The receptionist and her colleague put a woman on speakerphone who complained about something and giggled with her. I sincerely do not understand such behavior on the part of the staff.
I went to this clinic for a consultation with a dentist-therapist. There are no complaints about the reception itself. But I waited in line for about 20 minutes. During the consultation, it was recommended to take a picture. As a result, I had to wait at the end for the picture to be recorded to my disk and given more than 20 minutes. I spent an hour there in order to communicate with the doctor himself for 2 minutes.
You can talk about visiting this clinic for a long time, but in a nutshell: A high level of young specialists, a creative approach!!! Special thanks to Samir Agaev!
I express my deep gratitude to the Mastodon dental clinic. After calling a dozen clinics with a problem (it was necessary to make a mouthpiece (ALIGNER), I was refused everywhere for one reason or another, only here they immediately met me halfway. Polite staff + professionals in their field. They completely adjusted to my time frame. Thank you for being there.
Dr. Agaev refused to consult my mother, who had an appointment, arguing that she canceled the appointment several times (there were good reasons) and the rules of the clinic do not accept a patient without the consent of the director. After my mother wrote a complaint to the "Book of Comments and Suggestions" and threatened to write to the Ministry of Health, this doctor apologized for a very long time in the director's office and said that he would do everything possible to make her satisfied with the prosthetics. After the consultation, S.V. Agaev said that he would not be able to help because his mother had a "difficult case." Although the Mastodon clinic, where this doctor works, in its posts on the Internet, encourages you to come to them for a "beautiful smile", because PROFESSIONAL SPECIALISTS work there. I do not advise anyone to contact this clinic and this doctor if you have a "difficult case" ..))
My mother was at an appointment with an implantologist Bely M.G., who suggested that my mother decide for herself whether she needed an implantation or not. In my opinion, the doctor should propose a treatment plan and convince the patient how best to do it. Mom was asked why she went to the clinic, when she replied that she wanted a beautiful smile, she received the answer: "Why do you need to smile?" The doctor sat with a "sour" look throughout the consultation, not showing interest - this behavior can only be seen in state clinics where doctors receive a fixed salary. He did not offer a specific treatment plan, did not convince how it would be right, but told me to think about WHETHER IMPLANTATION WAS NEEDED. In my opinion, a doctor should make such decisions, not a patient!! I would not advise anyone to contact this "specialist" either.
I visited this dentistry several times, I was with three different doctors: I pulled out 3 eights, did a professional cleaning and put a crown. Every visit was a joy, I did not think that such a thing could be, since there is something to compare it with. Many thanks to the doctors of Anastasia Andreevna Artemova (surgeon),
To Samir Vakhidovich Agaev (orthopedist),
Selezneva Alexandra Sergeevna (therapist) and all the polite staff.
Now you can only treat your teeth in this dentistry in Minsk)
The only dentistry where they didn't freeze my brains that they don't do the work of other people's masters, as if if I am a Russian, and I did my teeth in Tyumen, and now I live here, then I should do my teeth in Russia. They helped me a lot and didn't bother who and when I had my teeth done , they wrote it down and did it, the doctors are great. Before that, I called about 10 paid clinics, the feeling that I returned to the USSR, no one wants to talk to you.
Great clinic! We took on a difficult case with the channels, although before that everyone told me that it was only implantation. Now I walk with my beautiful and healthy teeth, happy as an elephant and as a woman!
I was there once, I thought I would put a seal on it and that was it, but then I got sucked in, visited them again and again and now I have become an addicted person with perfect teeth and an excellent smile and bite,a pleasant price and the best work of doctors, the coordinates are indicated under the photo
The administrator is not doing his job.. prices are not fixed, and therefore it will be a surprise for you to find out a crazy amount from the administrator after seeing a doctor ... the removal of a wisdom tooth cost 325r without a picture and the doctor did not explain what difficulties there were, because the price indicated from 150-250r for a complex removal…
The procedure itself took no more than 30 minutes.
The impressions are unpleasant.
I am undergoing treatment at the orthodontist Emelianchik Inna Yuryevna, every visit to this dentistry and the doctor is a joy! Friendly staff, super specialists👍🏼🤍
I did cleaning in this clinic, a very nice clinic, a friendly girl at the reception. The doctor did her job professionally, identified the problematic points. Next time I'll sign up here again!
It is stated on the website teeth cleaning, it is also oral hygiene - 140p.
In fact, it turned out to be 200.
Immediately find out the price so that you are ready to spend.
See original · Русский
1
Show business's response
Александр Я.
Level 4 Local Expert
July 17, 2024
Thanks to everyone. The best specialists in the city of M. For a couple of years I always come back, so that my smile would be irresistible. I recommend it for the whole family.
I'm calling to make an appointment with an orthopedist: I have a broken tooth, I need to insert a new one, make an appointment with an orthopedist. Admin girl: are there any roots left? I say: yes, they stayed. Admin: then you need to see a therapist! Well, OK, I'm not a doctor. And this was my fastest appointment with a therapist: there is no work for me here, you need an orthopedist. That will be 15 rubles)
Orthopedist Samir by 5 points, there are no questions here, of course. An example of the work in the photo. It's been 8 months – everything is super!!!
See original · Русский
1
Show business's response
Наташенька
Level 8 Local Expert
October 26, 2024
Why do they take a 3d picture only after examining their specialist? Do I have a referral from my clinic where it is clearly indicated what I need to do? Disgusting. I'm not asking you to do it for free!
I was pleased with the clinic: there is a place where you can wait for your appointment, everything is neat and clean inside, shoe covers for visitors, there is a place to leave outerwear.
doctor Chudnikova is wonderful) I'm still a coward in dental matters, but I had no reason not to trust the doctor, I did everything very carefully and painlessly.
The location is very convenient (2 minutes walk from the metro)
I made an appointment with the surgeon Anastasia Andreevna Artemova, pulled out a tooth for the first time, the impression was not the best about painlessness, I tell the truth, it was so, but after I arrived home I noticed that the fragments of the tooth that was pulled out remained in my mouth, it was very unpleasant that the stated price that I paid was not justified, to get the fragments it is not very convenient at home without any tools, it is also inconvenient to spit out, and I am generally silent about rinsing. Simply put, the first impression about tooth extraction is spoiled, we could carefully examine the oral cavity so as not to suffer from fragments that not only cause discomfort, but also simply caused pain when swallowing.
I really like the clinic. I planned to start treatment with an orthodontist for myself and my daughter. In my case, the doctor sent me to another doctor, she said she couldn't help. And I did not find an approach to my daughter at all, somehow dryly (I draw conclusions from visiting another orthodontist) in communication. My daughter said that she categorically would not go to this doctor for treatment, she did not like the doctor at all.
I hope to contact an orthopedist after the time has elapsed (after treatment with an orthodontist)
See original · Русский
1
1
Show business's response
A
Anonymous review
July 14, 2022
Excellent, modern dentistry. You can see that the guys are thinking about customers, updating equipment. The staff is professional and pleasant to talk to. The prices are adequate. Nice interior.
Very polite and pleasant staff. They removed wisdom teeth that had not yet grown in the girl. Everything is great. We also had an appointment with an orthodontist, we were also satisfied.