They celebrated their son's birthday. We stopped by in advance and purchased a package for 5 children, the cost of which is 38 thousand - this is 18 thousand animators and 20 thousand entrance to the play area. We left an advance payment of 10 thousand. The table was paid separately.
However, upon completion, we were required to pay from above separately for children in the play area for 4 thousand each.
Why then offer packages and prescribe that the entrance of children is included in the package, and then they demand to pay separately.
What do we pay for if the package says that the game area is included?
The staff is at zero, a woman is constantly trying to be rude at the entrance.
As a result, the party was ruined. They left with extremely negative emotions.
We will never go there again in our lives and I do not advise others.
The only thing is that animator Andrey gave his best 100%.
Everything is fine, but compared to that year it has become dirtier everywhere. Children's room,dining room,toilet.
There are few staff in the children's room, no one cleans. For rides + seniors, there is always no necessary person, you need to call.
The director guy probably came right away and put things in order.
He swore at the waiters.
Everyone ran in at once.
The tables are not cleaned at all, the order was brought, and that's it, they forgot.
Both children and adults really liked the place. There is a great variety. The kitchen is delicious. The staff is polite. The prices are good. Let's go back again.
The children are happy
It has become much smaller in size.Previously, the entire hall was a game room, now they have given half of it to a cafe, it is more suitable for children under 6 years old.We went there, my daughter didn't want to stay, chose to go to avataria, said that half of the attractions had been removed.
The staff is just terrible. I called to book a table for the child's birthday, but they refused. They said that in fact it is necessary to borrow. And when we arrived, almost all the tables were on reservation. A disgruntled girl answered the phone in a sleepy voice. The waiters are very slow and argue among themselves who will deign to serve the guests.
We need to improve the soap-washing in the bathroom, add bleach, we live in the 21st century, or increase the staff of nurses, what's the smell -smells and all that....It's like at a train station; it goes in and out.And so there is plenty of room for children to play on the playgrounds .
The kids were delighted, the kitchen is certainly not the top, but for the sake of the game you can eat there, I liked that the technical staff works with a bang, at the slightest appearance of garbage, everything is immediately cleaned, respect✊️
It's terrible!
I don't recommend it to anyone. Uncle's lawn is everywhere, it stinks, in general, everyone needs to take off their shoes to go in here. Everyone walks barefoot, the smell is terrible, and as a result, the fungus can be provided. The bathroom is cramped and dirty, plus you need to put on rubber slippers that are not the first freshness, everything is wet, either from Sanya, or from what. I didn't like it. We were invited to a children's birthday party, and it was such an event. The playground is also all dirty, everything is kind of greasy. Everyone is tired., As well as the staff themselves. I do not recommend it.
It's a very noisy place, of course it's the best for children. For lovers of peace and quiet, it is better not to come))) children are everywhere, running, screaming, dancing. Amateur food, fast food
There is little entertainment for children, the kitchen is pretty good, but the service is very slow, you constantly have to look for waiters... a place for one time... We won't go there anymore
Not worth it.It's expensive for 3 thousand.There is nothing interesting for children.There is a TENNIS TABLE in the middle of the playground for no reason.The son hit his head.No one apologized.THERE'S NOTHING TO DO.Money is wasted