We wanted to buy a suit for my wife, we went in the evening on January 3. A very impolite salesman followed his wife around with a gloomy face, folded arms and a desire to get rid of us as soon as possible. Despite the fact that all of his wife's clothes were bought at Max Mara. She answered the questions in monosyllables, they basically do not have such suits (although we can order them easily in Cyprus), there are no sizes other than those presented in the showcase. It's not a very pleasant impression from visiting this particular store, so we'll add a rating of 1. But we really hope that something good will happen to the gloomy lady seller this year and she will be happy :)

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Александра

Level 5 Local Expert

In December 2022, I was on vacation in Armenia, in Jermuk, at the Olympia sanatorium. I really liked it there! Treatment, nutrition, the attitude of the sanatorium staff, the attitude of people with whom I communicated in the city, on excursions. On the way back, from December 25 to December 26, I stopped for a day in Yerevan. See the city, do some shopping, buy gifts. I made purchases for 1,170,000 drams in the MakHmag store, and this 216,000 rubles or $ 3160. But the behavior of the store's employees surprised, amazed and outraged me very much. I chose a downy elongated vest and two jeans and postponed the purchase, because they promised to issue tax free only tomorrow, December 26. The next day, when buying these things, the seller at the checkout announced to me the amount of 817,000 drams. And when paying, the bank refused to buy me due to lack of funds. I replenished the account on my card without double-checking the seller. But then I decided to recalculate the cost of purchases. And it turned out that the real cost of the same things became 211,000 drams less (39,000 rubles or $ 570). The cashier also counted it and apologized for the misunderstanding. And 606,000 drams were debited from the card. The taxi company could not arrange it again and asked to come in 2 hours. After 3 hours, I returned to the store for tax free and asked the cashier to show me the labels on the things I bought. The price of 150 700 drams was pasted on the label with jeans No. 61860229. But I remember that the jeans were discounted and to my question: "Why is there no discount?" They apologized to me once again and pasted a second label of 105,000 drams. And immediately, 45,000 drams were returned to me from the cash register. Then I decided to buy another drape coat for 564,000 drams. And then I checked the coat payment more carefully. In total, I spent 3 hours in the store the day before and 2 more hours on the day of purchase. And during this time I was not even offered water, tea, coffee… And other customers, local residents, were offered drinks in front of my eyes. What was that? Blatant illiteracy in arithmetic? The desire to deceive the buyer at all costs? Disrespect for a person of another nationality? Unwillingness to please a person? Alexandra

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