I put 3 stars only for the children's clinic, everything is fine there, all the doctors are polite, decent, there are coupons in the chain.Special thanks to my pediatrician of section 103 and the teenage doctor.As for the adult, there are simply no words, such a boorish attitude causes complete disgust.Separately, I would like to say about the 521 office, the doctor is rude to all patients, does not monitor his expressions in the presence of patients, they do not accept coupons for urgency (I sat for more than an hour with a temperature of 39.5 with suspected pneumonia), I did not enter the office until I had to make a call to the chief physician, it is very insulting for my grandfather, who went into the cabinet wanted to find out something, but they almost sent him, and he did a good job, told them there that they say I'm not at your house, etc., etc. You ask a question about your disease -instead of an answer they give you this: "Do you want pneumonia?".I'm just in shock, and as it turns out, it's not just me.How is such a person allowed to work with people at all!Administration, please check your employees.Thank you.
Excellent clinic, wonderful doctors, all the medical staff is just on top. The level is cool🔥The attitude towards patients is excellent. Thanks to the ultrasound doctor Dmitry Sakolnitsky for his sensitivity, professionalism, humanity and competence!!! The award to the studio!!!😄Chief physician, take care of such shots!
It's a disgusting clinic. The ratio is zero from the registry to doctors and management. You make an appointment with a therapist by phone with suspected pneumonia, and the receptionist gives you a ticket to an assistant. The doctor's assistant doesn't care about you, you ask for a referral for a picture, they give you a fluorography. You sit in line for fluorography for 1.5 hours with a temperature of 39.5. Then you go to an appointment with a therapist because the assistant has run out of work time and the therapist asks "why didn't you take a picture?". Indeed, why? They sent me to the picture, there was also an hour's queue for the picture. You'll take a picture if you don't die in line. Treatment is zero: "well, do inhalations and drink antibiotics," they did not even think to give a referral for uac and urine tests, they also did not prescribe an expectorant. They offer a referral for an appointment at a tubdispanser, with your consent, they begin to write out a referral with dissatisfaction. They are sent there without pictures and analyzes, only on the basis of a piece of paper. On the basis of what will a diagnosis be made in a tubdispanser if no one in the clinic even said to take tests and sputum? The pictures are not printed at all, everything is in their database, to which other medical institutions do not have access! That's all it is!
Disgusting clinic!!! Pre-appointment is scheduled from the beginning of the month to the end and it is no longer possible to make an appointment with a therapist. You need to come by 7.30, stand in line for 40 minutes so that they tell you to come tomorrow there are no coupons for a therapist anymore. Queues are everywhere, even if you have a basic ticket, you still won't get to the doctor by the time. The fluorography room indicates the opening time from 10.00, but at exactly 10.00 the staff proudly leaves the office and begins reception only at 10.30. A blood test at the terminal, the schedule for blood collection is until 10.00, but coupons are no longer issued at 9.50. As a result, in order to pass 1 doctor, to whom I signed up in the last century, to take a referral from a doctor's assistant for tests, to undergo fluorography, it is necessary to spend 3.5 hours of working time. Awful. And this is a modern clinic in the 21st century. There are 4 polyclinics , and there are 2 registrars left.
To see a doctor while on sick leave, 3 hours in line, in September. And it's not cold season yet. As a sick person, you can sit out so much.
Disgusting doctors work in the adult department. I would like to express my opinion about the surgeon (Dovgyalo Egor Igorevich). I can't imagine how such a "doctor" was hired. Absolutely does not know how to listen to patients, diagnose and prescribe treatment. He also violates medical ethics at the reception. She turned to me about problems with the left knee joint, she writes "right" in the initial examination sheet. In the treatment of joint pain, prescribes a drug for stomach pain. It's good that I have basic knowledge in the field of medicine...How many people ruin their health because of such terrible specialists ...
It is also absolutely impossible to get an appointment with an endocrinologist, always on sick leave. Add another specialist, since your doctor practically does not appear at work. It 's just awful !!!
The only people who work in this clinic are nurses and procedural m/s. The ladies at the reception are not able to clarify any questions from someone who knows and prefer to do it at random, suddenly they will get in. They are sent from one doctor to another, both by the registry and by the doctors themselves. There are no specialists, they either have a vacation, a sick leave, or a rate is not provided. The results of the research systematically miraculously evaporate (they were found a couple of times in the medical card of the namesake). More or less everything is clear in the treatment room, the queue is strictly by appointment and coupons, the average waiting time is 20 minutes, nurses take blood quickly and professionally.
They were sent here from another polyclinic to undergo VEM. The clinic itself is new. Nice. As for the work of doctors on VEM, everything is clear. By appointment, no queues. Proper service at a good level.
I want to express my gratitude to the gynecologist Kuzmicheva Tatyana Vladimirovna! For a sensitive and attentive attitude.I have never met such good doctors as her.Thank her very much
Feedback to a specific doctor, not to the clinic as a whole!It is almost impossible to sign up, you need a lot of luck to get a ticket for paid dental treatment!It succeeded.Thanks to the wonderful dentist-therapist Neverovich V.V. I am very glad that I got to her! A wonderful doctor with a very light hand. I've been there several times, everything is always on top!
It's disgusting. We went to the doctor with the child, and there was a full corridor for an appointment in one office. It's probably very difficult to make an appointment with two doctors at the same time... They are called into the office, shouting the name through the half-closed door. Why make a reference system, invest money, purchase equipment and not use an electronic queue? One disappointment......
Endocrinologist Mezhevich Natalia Sergeevna is out of place. Rude is an understatement, constantly on the phone. It's like he's in the clouds. If it goes that far, we will contact the Ministry of Health. For 2 years of my visit to her, I am registered, 6 nurses have changed, or even more, I can't work with anyone. And that says a lot about it.
Navigation is a touch level. With a child 2 times from one end of the building to the other, through the floor by elevator or across the street. This is not a neuro link to implant in your brain, here you need intuition to get to the right office.
The staff itself, by the way, seems to sympathize with customers on this score.
Ticket for 11 to the dentist, 404 office paid appointment. The office is empty- "You will be called." You can hear doctors discussing their universal life problems. And then you look at the time: 11-15 and realize that if you wait forever for the dentist, you will be late for the next doctor by 12. You get up and leave. Great reception!
The eternal problem with doctors is that you need to take coupons for a month before. To get a certificate for a child for the pool, you have to wait a week or even two. It is impossible to complete the medical commission in 1-2 days. They record one doctor for different days and then at lunchtime. I have to take time off from work every day. And the further it goes, the worse it gets.
You can't get through to the clinic to call a doctor at home! We arrived with a child with a fever at the clinic, and we were told to wait another hour and a half to take a ticket to our pediatrician! They didn't give you another one, they said that you have your pediatrician, so wait for him🤦♀️
Polyclinic is a nightmare. You can't get a medical examination, the doctors are on vacation, then they don't accept it. I tried to get to a therapist, sat for 2 hours and eventually didn't get in. The administration has very big questions about why, with such a large flow of people, only one doctor works, and the rest sit in offices without cases.
Terrible service. It is attached to this polyclinic geographically , because it is registered at the other end of the city. They refused help , told me to go to the place of residence or to a boarding clinic , and if I had been registered in another city ?
I will write to higher authorities .
The dentist surgeon is just creepy! The anesthesia did not take, he tore a living tooth! When asked to inject again, he sends for a consultation with a psychiatrist. He probably needs to see a doctor himself, retake the anesthesia test , work out his skills on a mannequin and not on a living person 😵💫
Excellent clinic, very polite and competent staff, the results of all tests come quickly and efficiently, there are no queues at all, there is a large parking lot next to the clinic)
To get a ticket for paid services to the dentist, you need to come at 5 a.m. and wait in a residential queue!!!
My wife took the ticket to my place. As a result, they kicked me out after taking my ticket and said that I was not standing in line!!
The horror is terrible. there is a queue on the street from 6:45 to go only to the clinic. It's impossible to get through, 40-60 minutes on the phone. To get to the dentist - there are no coupons, but come for acute pain, as a result, there was no one in the queue, but miraculously there were no coupons either. Next, give a voucher to the dentist for treatment on a paid basis, the answer is: come in the morning, stand in the general queue, and if you are lucky, you will take it. They said on the phone they wouldn't record it - just a queue. Everything is so beautifully shown, but there is no sense.
I was going to buy a package of services for 170 rubles, which included a list of tests, as well as ultrasound. The paid reception said that there are no coupons for narrow specialists for ultrasound, so that I would call in the morning. At the time of the discharge of the tests and generally about the ultrasound, nothing was explained, what to take with you, what not to take. I had to pry and finally run to the pharmacy. Then I found out that they had not completed one analysis, which is listed on their website. Asking them about it again, the answer was: "I don't know, I don't have it in my computer" I had to buy it separately.
They are very disorganized, uninformed, and do not give complete information.
I will not apply there anymore.
A good pharmacy is always there and convenient, the doctor prescribed the appointment immediately went down, bought it and did not need to go somewhere specifically
It gets worse and worse every year. Huge queues.Getting an appointment is problematic. There are not enough specialists. The time indicated on the ticket varies by 40-50 minutes.
The clinic itself is not bad, but if you want to get to a specialist, then there are no coupons.
Do you want to go to the dentist, there are no coupons, but they started taking acute pain without calling the doctors themselves "Will you take acute pain or not?", although they are legally obliged-this is already a plus.
There are not enough therapists, now in a period of high morbidity, there is 1 office in the "red zone".
If you're lucky, sit for an hour, if you're not lucky, then two or three.
Among the advantages are an electronic queue, a good pharmacy and a buffet (although there are also questions about the buffet)
Hello, 12/20/2023. We took tests on a paid basis! I would like to express my gratitude to the staff in the paid services department, as well as
MANY THANKS TO THE CLINICAL DIAGNOSTIC LABORATORY!!!!! Thanks to which, we have solved a number of health problems in a timely manner! Especially, feces on hidden blood- really confirmed the polyp!!!! Thank you for the quality of the services provided!!!!
Dentist Markova refused medical care in the presence of an additional coupon, referring to the fact that this is not an acute pain and it is necessary to take a regular paid coupon, but how to take it is not her problem and that there are no coupons for almost a day, she does not care either. The mess as it was and remains, nothing changes.
Unfortunately, I belong to this clinic by registration.
Queues at the reception desk by electronic queue, not all windows work, you have to wait for an hour to take a ticket. It is almost impossible to get through by phone.
Specialists (in particular, the surgeon) leave much to be desired, they cannot correctly diagnose and indicate treatment.
You can't get an ultrasound at all, you have to wait more than a month.
Some doctors are not there, you can't get to them, then on sick leave, then on vacation, you also need to wait a month.
A beautiful building was built, equipped with modern equipment, but in fact there are no high-quality specialists or normal service. The attitude towards people is not caring.
The problem will get through, within an hour I managed to make an appointment with a dentist surgeon, I already came with a disk, I was told that it was not my profile, you need to contact the dentist.On the second day, they gave me a ticket again, but it turned out to be a paradantologist, on the third day a ticket to the dentist and it turned out that we need to be treated under a microscope and we do not have such a service...It took 2 months and when I began to feel the gum and tooth soreness, my husband, the therapist, told me to drink an antibiotic and everything went away...And if there was a professional surgeon in his field, he would immediately say that you will not be cured here, but first drink the medicine.The easiest way is to say not my profile and send the person..A whole floor of dentistry, but there's no point.
It totally sucks. What to get an appointment, what to take a simple certificate, what to undergo a medical examination. There is an appointment via the Internet, but there are never coupons for specialists - what's the point?
It 's hard to get a ticket, but the hallway is always empty .only a lot of people to the therapist and endless swearing under the office, who is on time, and who is on extra time.
Никогда не писала плохих отзывов, но каждый раз после посещения этого заведения появляется желание.
Детское отделение - полный восторг, но что касается взрослого- ужас да и только.
Дозвониться невозможно, талонов не достать, очереди и миллион допталонов…
В регистратуре как будто издеваются, все время не договаривают информацию… В четверг пыталась взять талон к гинекологу, сказали будут раздавать в пятницу на сентябрь, приходите утром… Прихожу- появляется доп информация, что после 12… Что столько часов делать, не понятно…
Сегодня допталон достался мне, сидела под 211 кабинетом практически два часа, что интересно перед приемом врач вышла и поинтересовалась, здесь ли я… И стала вызывать основные талоны и доп, которые пришли позже… на мой вопрос почему столько допов пошли первыми, услышала, что им нужнее… Хотя у меня тоже проблема, я считаю, не ерундовая… Почему так происходит? И почему нет определенных правил, не понятно
Assigned to another polyclinic, sent to an appointment at the 3rd polyclinic, since there are no "specialists" in mine
, I made an appointment for 2 weeks, made an appointment at 08:40, I come to the reception desk in the morning for a voucher, they give me a coupon with an unshakeable stone face and tell me to go to the office, I sat there almost an hour, but it turned out that today, in principle, this doctor has no appointment
The question is, how was I registered with him and even the registry office does not know that there is no doctor, gives me a coupon so that I sit like a fool under the door of the office and wait until no one comes.
Bravo!
Медперсонал приветливый, но система здравоохранения всё портит... а так всё новое и красивое! Удобно устроена поликлиника, есть лифты, чисто. Если бы еще не стоял в регистратуре по полдня (электронная очередь), а сам мог попасть к врачу (через интернет) было бы идеально! Электронные карточки конечно есть и они привязаннык человеку, и записаться к врачу можно самому через недели две, но зачастую окошек з
к специалисту нет. А про дозвониться в регистратуру- это отдельный квест 😂🤪. Мне даже больше нравилось по старинке, т.к. было быстрее.
What kind of doctors and superiors are
The man in room 203 does not know how to look and listen to what they say about his injuries and he is the same grief doctor
It is impossible to pass a medical examination. There are no doctors. Sometimes on vacation, sometimes on sick leave. There are long queues everywhere. Not all windows are working at the reception.
There are long queues under the offices. You need to wait in line for 1 hour or even more under each office.
Lawlessness, nervous doctors, no treatment, they ask first what you are being treated with and prescribe the same thing. It is unrealistic to go to the doctors. What is in an adult, what is in a child's room, you need to register with a therapist in a week to get there, and if you get sick, then you need to come and sit until the equipment coupons pass, and then only additional ones. That is, what would you understand is that you arrive at 7.30 and leave at 13.00 at best
A large polyclinic. The electronic queue pleases because you know that you will be called on a ticket and no one will crawl in front of you just like that. There are many specialists, even considering the large number of people who relate to it. Always clean! And the staff is polite. The problems that arise are solved quickly
Until today, I thought that our polyclinic was completely ordinary.
But, I am disappointed to the depths of my soul with the attitude, and not to adults, but to small children.
It is unclear who set the schedule for blood donation from the veins of children, or rather, it is clear that the management of the polyclinic, but this is purely their whim, and not the schedule established by law.
Until recently, they refused to take blood from an infant today, they had to go through all the guidelines and call the regional executive committee, after that, the issue was resolved very quickly.
There was quite a pleasant impression about the children's department of the polyclinic, unfortunately today ruined everything.
The doctors are young and attentive. The reception desk will always help out and offer an additional coupon or a solution to the problem. Of course, medicine is a subjective thing, each doctor has his own opinion and method of treatment. The star was removed for too long queues in the morning, but the specialists at the reception quickly cope, keep it up💪
How many times have I visited myself and my husband, there are no complaints about the staff. Both nurses and doctors are friendly and responsive. We get the necessary examinations without any problems. Thank you to all colleagues!
Finally, at least in some polyclinic, they carry out a call on time in coupons! There is no unnecessary conflict, you can come by time and the doctors themselves regulate the additional coupons. The equipment is modern, which doctors I visited - everything was arranged as specialists. Teach the registry staff to smile a little and communicate more politely with patients to avoid or exacerbate conflict.
New clinic, clean, tidy, availability of doctors of all specialties, no queues. I've been there 2 times, maybe I didn't get to rush hour, I can get through to the reception without any problems
Самая новая поликлиника на карте Могилёва. Идеально выполненная коллаборация детского и взрослого отделений, дополненная широким спектром кабинетов для проведения процедур. Есть всё: от аппаратов для коррекции детского зрения до спелеопещеры.
Работа автоматизирована, что существенно упрощает пребывание. Рецепты в электронном варианте.
Молодой, но очень амбициозный коллектив.
Резюмируя, одно из лучших лечебно-медицинских учреждений города.
Классные специалисты, поликлиника обладает новейшим оборудованием, хорошее отношение к клиентам, помогли мне в некоторых вопросах. Чистые помещения и неплохой интерьер