The store is terrible, especially in our Mart Village shopping center (on Almaty-1). I wanted to buy my son a laptop for cash. We looked at it, chose it, but the sellers of this store refused to sell us a laptop at the price that was indicated on the product itself, It turns out that one price is on the price tag, and another is on the purchase. Naturally, in the upward direction. I.e., the rights of the buyer were violated. I began to get indignant, they called the seller or the guy administrator, so he began to spin some nonsense to me on the phone. Like laptops, we're taking them from Astana, etc. (I don't care where you're taking them from, I'm not interested in that). As an ordinary ordinary customer, I go to the store, select an item and buy it at the specified price tag on the product. The rude sellers didn't even apologize. We bought a good laptop at the Technodome. The service is excellent, the sellers told us everything, showed us, explained. So they also gave bonuses. I'm avoiding the Dream stores now. I never go in there.
Good guys, responsive! According to the product range, it is better to watch online. It happens that there are some positions in the Dream that T and C. do not have. But, in general, the prices of all these stores are very close, look at bonuses, all sorts of nice things, you will find your own.
Nice store, convenient location. The staff I met were very polite and competent people. The choice in the store is good, and given the periodic discounts, the purchase can be very profitable! One of the first stores where I'm looking for a product. I bought it many times - I was satisfied! 🤙🏻
See original · Русский
3
1
Show business's response
Разработчик Логотипов
Level 12 Local Expert
March 26, 2023
A good discount system, but sales consultants are clueless. If you want to buy and save money, you need to go to an online store. And read the information and find out about discounts. Come to the store only if you don't want to wait for delivery.
Great store! The prices are much lower, the consultants are attentive and competent, neat. Bonuses and promotions are always available .Delivery on time.
Shop Dream dream of everything your heart desires for more discounts like in America 90 % when people shoppers and guests came to you and bought everything thank you
I purchased an Indezit washing machine through Kaspi KC.she doesn't meet the requirements.I'm trying to make a refund, it's a horror, A dream for the second week, I couldn't go to the store yesterday, they promised to pick me up today, but there are no couriers at the end of the day.apparently, they are dragging their feet on purpose so as not to make a refund.It is impossible to get through
Very bad attitude towards the customer. Sellers do not know the product. They forward them to each other. He left in a bad mood. I really don't recommend it.
See original · Русский
Show business's response
gdanilu
Level 9 Local Expert
August 6, 2022
Once we took a TV set to a friend a couple of months ago, I noticed that the consultants know less about some issues than me, or I turned out to be more advanced.But they made the right choice, the TV is super, and there are also bonuses.The benefits are obvious.
Friendly and generally good, non-intrusive staff. The situation, the interior and the temperature regime, allows you to slowly think about what you want.
A very bad store. I go in, there is no mask, I ask the one who sits at the entrance for a mask, he says "brother, the masks are over" I go out, stand in the cold for 20 minutes, then I see another person coming in and he already gives him a mask! Although the person sitting at the entrance did not follow them anywhere. Then, I came across a very bad consultant who was rude to my wife on the phone. If he hadn't been with his daughter, he would have knocked everything out of him. I strongly advise against it, it's better to order on kaspi or sulpak, technodome
Oh, guys, there's a lot to tell. I paid through kaspigold, the TV, decided to refuse delivery, as it was offered the next day. In an emergency, I thought it would be easy to pick up the already paid thing, but it was not there: arriving at 16.00 for my purchase, I stood "in line" on the street for 1.5 hours, despite the fact that there were only 4 people in front of me. They served for a long time, unorganized, occasionally going out to the people to smoke, and to remind them that the issue is before 18.00
They justified everything by saying that "they have no right to work at all, but here, in general, we are doing you such a favor" - the words of the cashier.
I would hardly advise anyone to buy anything there.
I liked it very much.The staff is young, handsome and very polite.The prices are pleasantly surprising.I recommend.There are a lot of useful things.I will be a frequent guest there with my wife.
The most ordinary home appliance store, along with Sulpak and Technode, prices are plus or minus the same, depends on the goods, the choice is not bad, appliances are kitchen utensils, I took an ironing board and a humidifier here, I was satisfied.
See original · Русский
Show business's response
В
Владимир Я.
Level 12 Local Expert
October 31, 2021
A large, spacious store. A large selection. Reasonable prices. There are often promotions. The staff is polite.
A good electronics store, pleasant service. We bought a Smart TV 2 years ago, at a good price, the prices here are better than in other electronics stores. An updated lightweight Aseg laptop was recently bought here. He was given a cash back in the amount of 11,000tenge. The day before yesterday, we bought an air humidifier for cashback😀
A good store. The area inside is large, with a choice from household appliances to kitchen utensils. One disadvantage is that there is no parking as such. When we came here, we parked at Alcomarta.
A good store, in principle, has all the equipment. You can buy at a discount if you talk to the manager, and he talks to the admin. ) There is a parking lot along the road ahead.
The store is not bad, we bought almost all household appliances in this store, there are guys consultants who know their job, delivery is always on time.And the bonuses are pleasing
Long service, a lot of staff who walk around the museum, bought headphones at the checkout stood for about 20 minutes, and in the end they had to be picked up at another checkout, stupid recruitment, if you come to the museum, look)
The Dream store provides all its services with its sleeves down, minimal quality of service, and also does not care about documents and agreements. During the last major purchase, it turned out that the store had completely forgotten about delivery and installation on the specified date, after which they refused to provide services. For the first time in my career as a client, I come across such arrogance and disgusting service, I do not advise anyone, take care of your nerves and wallets. The administration refuses to deal with incoming problems.
The service was disgusting! They called to make the delivery of the washing machine, so they can't even tell when they can deliver it! Where do you get these consultants?
See original · Русский
3
1
A
Anonymous review
October 8, 2019
Among all other similar stores (sulpak, etc.) the best. The service of consultants is excellent, they will help, advise, prompt. The prices are also competitive.
We bought a musical instrument for our daughter. Everything works. The service is normal. I didn't see anything bad. However, the online store simply does not know what they have in stock.