Today we visited the Dream store, which is located in the March Village shopping center. We were looking for a cleaning vacuum cleaner. It was interesting to look at the complete set of the vacuum cleaner, we asked the sellers to show us, but they refused. Like that one. Service and customer service below the baseboard. Sellers are young people who are too lazy to move once again!!!
I went to look at the DVRs. Sellers walk around and no one pays attention. After I caught the seller myself and asked, I couldn't explain anything clearly. I wanted to find out about the model of interest in the INFO zone from two employees who were sitting there, the literal answer from them was "How do we know, we are IT specialists")) The attitude towards customers is rude, the service is very poor.
I bought a SAMSUNG microwave oven today, asked for the same as in the window, but only silver, the seller says that there is one, the last one, after 15 minutes of searching, brings a sealed box, claiming that you can not check, I take it without looking, I take it to friends and it turns out that he put the black one anyway ... deception of the level flea markets and sellers from the same place ... I decided to take it there, since it was not available in the Technodome, I regretted it 100 times…
The sales consultant does not know about the product that he is selling. They don't care about customers, it's more interesting on the Internet. Everyone is staring at the phone
The store is not bad, but the consultants do not know the technique, I wanted to buy a Tefal steam generator of a certain model, but the consultant Aruzhan told me about this model non-existent information and did not want to sell the campaign they do not get money for it, but stupidly cram in what is beneficial to them, I tell her that I do not want brown, but she did not understand and I had to buy in a technodome, it is very unpleasant to hear from unqualified specialists, now I do not set foot in this store and I do not advise everyone
A great electronics store, I found a laptop model that I couldn't find in any other store.
Many thanks to Sultan Aitakhunov: he helped me choose accessories and recommended software.
Everything was quickly installed and packed.
Many thanks again to the dream store)
This is our favorite place.we always go with great pleasure, there is a place to sit, there is a place to eat well and the staff is polite, they will never be rude, they will tell you, they will show you I love everyone
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Андрей Т.
Level 4 Local Expert
July 15, 2024
I bought a refrigerator here. Excellent service.
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Константин Ким
Level 30 Local Expert
March 16, 2023
The dream is almost the same as everywhere else. The prices are normal. The service is not bad. Parking is convenient.
In the last few visits, there was not much attitude on the part of the store staff. We sold a used phone. And before that, everything was fine, but apparently they relaxed.