No hot water and the staff lie to you. I told the staff that my hot water was not working. One member of staff pretended that he had fixed it whilst his colleague reminded him in Russian that the gas was broken. Really poor experience.
It's not a bad hotel. The staff is friendly. Every time you pass by the counter, they stand up and say hello. :) Funny. We lived on the ground floor, next to the swimming pool and gym. I've never seen anyone enter the gym, except for the cleaning lady. The room was clean and tidy. The view of the courtyard of a private house is very unusual and cute. :) You can follow the lives of ordinary Samarqanders. :) The only thing was that the window was not tightly closed and it whistled and was cool in a strong wind, but the air conditioner, which also works for heat, helped out. We cleaned every day. If you leave a tip, then they don't regret deodorant or whatever they use there at all: you come in the evening - the smell is worth it, it hurts your eyes. The smell is pleasant, but it should still be in moderation! :) The buffet is pleasant, nothing unusual, everything is quite standard: scrambled eggs, sausages, samsa, porridge, sweets, yoghurts, sliced, tea from a kettle, coffee from a coffee machine, juice. The hotel is conveniently located, and Registan is a 15-minute walk away. In general, I recommend it. :)
The hotel is conveniently located, all the main attractions are within walking distance, or a couple of minutes by taxi. The rooms are clean, fresh towels, drinking water in 0.5ml bottles. The room has a kettle, iron and ironing board, TV, hair dryer. There is shampoo and shower gel, body lotion and disposable toothbrushes. The reception staff is polite and helpful. Breakfasts from 8 to 10 are not very diverse, but there is a choice for breakfast quite well, oatmeal porridge, national pastries are delicious, yogurt in cups from the store, pancakes, pancakes, tea, coffee from the coffee machine. The negative point is a fairly strong audibility, but they only slept in the room and if you are unlucky with the neighbors, you can hear fun and weak water pressure, but perhaps this is the problem of the whole of Samarkand. But in general, everything is good, both from the hotel and from Samarkand itself.
Modern furnishings with a slight Asian accent on stucco, gold (expensive-rich). Convenient location: Registan Square is a 15-minute walk away, large rooms, good breakfasts. Special respect
to the guys at the reception, they really want to help, it's nice to communicate. The rooms are large and modern.
Good location, 10 min. to the airport, it doesn't look like a big hotel, but in the courtyard there is even a swimming pool, a small fitness room, a very varied breakfast, a rooftop restaurant with a good view, there is a restaurant/banquet hall on the ground floor. The staff is friendly.
In early September, we came on a trip to Uzbekistan and stayed at this hotel while in Tashkent. The hotel left only pleasant impressions. Upon check-in, we were met by a pleasant young man (the director or the owner of the hotel) who helped with the bags and was always polite and courteous on other days. The rest of the staff is also polite. The price of our room included breakfast, which consisted of a buffet very varied and delicious for any preference. The room had everything you needed and even access to YouTube on the TV. The shower room had the necessary hygiene products. I recommend this hotel 👍🏻
A great hotel, the hotel staff is excellent, the pool is really clean, although it is in the courtyard, but it is clean and serviced, the breakfasts are good, there is a choice of food, room cleaning every day, clean towels including
I liked the hotel itself, clean and beautiful. The staff is very polite and caring. They will tell you everything, show you, fulfill your requests. Location.
I didn't like it: the breakfasts are cold
And there was some kind of tilt in our room and the bed was tilted and it felt. Number 422.
As a travel company, we have received negative feedback from our guests who stayed at the Medina Hotel. Despite the convenient location, the service leaves much to be desired. The staff was not friendly and did not provide proper attention. The rooms were quite noisy, and the cleanliness left many questions. Many of our tourists also noted uncomfortable beds and insufficient noise insulation, which made the rest less comfortable.
We stayed at the hotel from August 18-28. It felt like I was at home! Excellent staff, excellent cleaning, breakfast, main restaurant, everything is on top!!! Thanks from the Babalaryan family and special greetings to all the staff from our son Grisha. )))
The room that was booked corresponds to the photo. Pleasant staff, solves any issues. Very tasty breakfasts. Beautiful view from the window during breakfast. Nearby attractions are Bibi Khanum, the market, Registan Square.
We were in Samarkand for two days. I really liked the hotel for its services, the room and, of course, the breakfast. Breakfast is for every taste and porridge, and samsa, and vegetables and cakes, and dietary and not so much. And after the 40 degree heat, the pool with 19 degree water was very refreshing and you could swim until 11 pm. After swimming, we sat at a table and immediately ordered a barbecue, had dinner. A decent hotel for its price.
Nice hotel, with big rooms and big beds. There are bathrobes, slippers, and hygiene kits in the room.
The breakfasts are varied, you want to eat samsa, you want oatmeal porridge)
There is an outdoor pool in the courtyard, you can swim in hot weather.
A barbecue restaurant has opened there (in the same building) - it is very tasty. There are small shops around, it takes about 15 minutes to walk to the sights
A new hotel, everything is clean, beautiful, in bright colors, pleasant and courteous staff. Convenient location, Registan is a 10-minute walk away. The rooms had large beds, comfortable mattresses. The bathroom has a shower cabin with a comfortable shower. Timely room cleaning with soap and soap renewal and towel replacement. There is a gym and a swimming pool - small, clean, but with cold water. But in the heat, it really saves. Many complain about breakfast reviews. Maybe there was something missing in the season. On the dates of our visit, everything was in abundance! Buffet: porridge, chicken sausages, meat and chicken cutlets, samsa, fresh salad, chebureks with meat and potatoes of various sizes, meat, cheese slices, eggplant and zucchini rolls, pancakes, cheesecakes, sweets, fruits, including melons and watermelons... You can't count everything. Among the drinks, among other things, there is natural coffee.
There is one "BUT" at the hotel: thin walls, so I had to listen to someone loving each other very loudly in the next room around the clock)
Booked in advance because of the convenient location (close to the train station and nearby attractions).
Upon arrival in Samarkand, using Yandex taxi, we went to the hotel. But as it turned out, there has never been such a hotel on Uzbekistanskaya Street (and according to local residents, 10 tourists a day are looking for this hotel there). After spending an hour on the road (round trip), but we could have walked from the train station, we still reached the hotel. The reception does not know why they have two points marked on the maps with the hotel (and with the same photos). I hope that the hotel will take measures and will not mislead tourists.
There were no problems with the placement, they settled in quickly, paid on the spot with a card.
So, we got a room 406 on the 4th floor.
In general, everything is fine, we needed to spend one night. The plans were to walk around the city, get enough sleep and go to Moscow with a calm soul.
The room is clean, well maintained, everything is there. The beds and pillows are comfortable. TV and tea set.
Everything would have been perfect, BUT we couldn't sleep! Already at 11 p.m., we suspected something was wrong. The Windows overlook private houses and there is a dog there that is not small. She barked all night, rattled the chain, threw herself. These are not one-time barks, but non-stop barking!!! This is terrible!!!
The hotel is not bad, the location is super, 15 minutes from Registan square. A very beautiful complex with magnificent buildings, extraordinary cleanliness, everything is blooming, birds are singing, people are relaxing. You can visit the most interesting shops, for example, listen to Alisher, who sells skullcaps. In general, super!
A good hotel, the rooms have everything you need, right down to an iron and ironing board. The breakfast is great, the staff is attentive. The location is excellent- 10 minutes and you are in Oegistan. TV is not tuned to Russian programs, it's a pity, since Ukrainian propaganda is present, which is annoying. There are a lot of Russian tourists.
Great hotel, we are here on 02.01.25, very good service, delicious breakfast and nice rooms. By local standards, the hotel is not cheap, but it is worth it.
Nice hotel. All attractions are within walking distance. Polite staff, always ready to help. We had a train in the evening, we were allowed to delay our departure. There is a patio where it is cool to sit in the evening. There is also a swimming pool where you can always take a dip and refresh yourself on a hot day. The room is nice, everything is clean and cozy. The room has air conditioning, which is not a little important for this region. Very tasty breakfasts: porridge, scrambled eggs are standard, but there are many local dishes: samsa, chebureks, a lot of fruits and berries: watermelon, melon, cherries, apricots, plums. Very tasty pastries. I recommend the hotel.
The location is good, in the old town, to Registan 20-25 minutes on foot. There are restaurants, cafes, shops, pharmacies around, it's easy to call a taxi.
The hotel itself has a swimming pool, rooms of good size, clean, the hotel is new in a classic pompous style.
Excellent breakfast.
Attentive staff, responds to all requests.
Of the minuses-the entrance group, this is not the entrance to the hotel, but just you approach some house. An impossibly hard mattress, several layers of blankets were laid, but it was difficult to sleep. The absolutely incomprehensible presence of a window between the room and the bathroom, a full-length window, blinds do not normally close, everything can be seen what is happening in the bathroom, this is a huge minus of the hotel.
It's not 4 stars, in general, the price is too high.
A wonderful hotel in an authentic part of the city. There are many places nearby where you can eat real Uzbek cuisine, including the hotel restaurant itself. The rooms are spacious and comfortable, the hotel has a beautiful small pool. The staff is super - responsive and in a hurry to help with any question. Registan is 10 minutes away along the most authentic city streets. We will definitely choose this hotel next time we arrive.
A great and very cozy hotel! Responsive and very friendly staff. There is a beautiful and large swimming pool in the courtyard. And an incomparable breakfast, which can give odds to perhaps any luxury hotel. There is a good meat restaurant at the hotel.
Do not hesitate to contact the guys at the reception with any problems and questions - they will always try to help.
Clean, tidy, good breakfasts on the veranda, there is a restaurant for lunch and dinner (although there was nothing sweet in it, which is sad), a very compact gym, the pool is rather decorative. A little upset by the view of garbage bags constantly looming behind the pool))) but if you walk a lot, then there is no time to look at the packages. Registan is a 20-minute walk away. There are many cafes nearby, there is a small market, shops, a bank. It is not difficult to reach the main tourist points.
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June 4, 2024
a good hotel, clean enough, close to attractions, excellent breakfasts!, a beautiful view of the city from the terrace, there is a good chain cafe (shashlikuz) downstairs with delicious kebabs and affordable prices on the menu (there are salads on the menu, etc.), you can order delivery to your room.
The rooms themselves are equipped with all necessary accessories (a set of towels for each guest, disposable brushes, etc.)
there are rooms with a window to the bathroom, I advise you to overpay and take a full-fledged partition.
Wonderful guys work at the reception, they are always on site.
The hotel is new, the rooms are clean, the service is excellent. The breakfasts are excellent and delicious. It is located in a good location. There is a restaurant on the ground floor, the prices are normal and the food is delicious. You can order it to be brought to your room.
The hotel left a double impression:
The room is normal, but terribly smoky, to all my requests to do something, the staff nodded and did nothing. The room has an iron and ironing board, bathrobes. The hotel has a currency exchange for rubles at a good exchange rate.
The restaurant about the hotel is very clean and beautiful. Food is delicious!!! Excellent barbecue, eggplant salad is the most delicious of all that I have tried. The staff is helpful. I recommend
The Medina Hotel Samarkand is a really good new hotel. The location of the hotel is within reasonable walking distance from many historical attractions of Samarkand. We were pleased with the cleanliness, order in the hotel, the service, the very kind and attentive attitude of all the staff of the hotel staff. The hotel team is well done, working for 5+. We really liked the hotel. There are no disadvantages! I recommend it for both long and short stays. If possible, we will come back here again!
The hotel is good! There is a restaurant in the building, you can eat without leaving the hotel! It's cool that there is a pool, after you are in the city, it's cool to lie in it in the evening! The breakfasts are delicious, the variety is good! for every taste!) I recommend it!)
Excellent value for money! The room was small, but it had everything you needed: TV, refrigerator, ironing board with iron, wardrobe with hangers, hair dryer, air conditioning. The breakfasts are delicious and varied. The reception staff is always ready to help
Great hotel! The rooms are very beautiful and spacious. There is everything you need (towels, shower sets, etc.) very friendly staff. A gorgeous swimming pool. Very tasty and varied breakfasts. And special thanks to Akbar for helping us find our friend!!!
Good afternoon! We stayed at the hotel 01.05-02.05. The first impression is very pleasant. The interior is very beautiful. Very pleasant staff at the restaurant, delicious price with reasonable prices. Very tasty breakfasts. Plus, we were settled ahead of time. The whole impression was spoiled by the reception staff. The air conditioner in the room did not work, they asked to fix it 5 times. To no avail. The water was running from the sink, and no one fixed it either. And in the end, we asked for breakfast with us, as we were leaving at 5 a.m. But we were told that they would not collect anything.
It so happened that I stayed at this hotel in Samarkand for the second time... Everything is just as comfortable and cozy))) the sound insulation of the rooms is not 5 stars (as I was told), but after walking I slept very soundly)
By prior arrangement with the hotel, a transfer was ordered from the airport. Not having local money, a bank card, not knowing the city, is very convenient. We were settled ahead of time, because the room was ready. We lived on the 1st floor, there are no complaints about sound insulation. The breakfasts are very tasty and varied: cheese and cold cuts, sandwiches with caviar, pancakes without filling, with cottage cheese and meat, scrambled eggs, scrambled eggs, several types of pies and buns, baked pumpkin and vegetables, milk porridge, nuts and dried fruits, an abundance of fruits-tangerines, pomegranate, persimmon, apples, pears, watermelon, melon, grapes. I have not listed everything. Custard tea and coffee from the coffee machine. There are a lot of desserts and sweets for tea. The hotel has its own restaurant, a very decent level! You can have lunch and dinner.
Drinking water in the room, if necessary, was taken additionally at the reception. The room has an iron, ironing board, safe, kettle, hairdryer, bathrobes, slippers. In the courtyard there is a swimming pool and a gym. The room was cleaned daily. The only problem was the lack of a hair conditioner, I forgot my own at home (The staff solved all the issues at once. The hotel is well located-all historical sites and the bazaar were within walking distance. In good weather, we walked with pleasure! The trip left a pleasant impression. Thank you for the warm welcome!
Very nice spacious rooms, the room has a kettle, shampoo, shower gel, tooth jokes, paste. Excellent buffet food, natural coffee. The staff is polite and attentive.
The hotel is very beautiful, clean, modern, and of a high standard. Beautiful elevators.
The convenient location of the hotel, all the sights are within walking distance.
We were in February. The only ones in the hotel) The staff is very helpful, the rooms are clean, large comfortable beds. Good location in the center of the old town
This is a great hotel. Beautiful interior, large rooms, delicious and varied breakfast, while the price is adequate. + good location, 20 minutes walk to Registan
Excellent service! A separate word about the rooms - like in the palace, the rooms are very comfortable. The breakfasts are great! There is a very large selection and a spacious hall.
The food is excellent, the service is top notch. The staff is good. The breakfasts are just super delicious. The location is great. The pool has cold water.
A new luxury hotel, with a beautiful interior, the rooms are magnificent, but the Internet did not work everywhere. The staff is friendly and helpful. Meals (breakfasts) were a buffet, but with a large influx of people, the food quickly ran out, they did not have time to replenish the plates. By location, the sights are scattered in different parts of the city, some were close, some were far away. We traveled by taxi very inexpensively, so we did not feel any inconvenience.
Nice hotel, 20 minutes walk to Registan. Cozy clean rooms. The breakfasts are generally good, there are 2 types of porridge, scrambled eggs, many different pies, pancakes. A cozy courtyard with a swimming pool, we did not swim, as it was cool. The only disadvantage of the hotel is very good audibility from neighboring rooms.
The reception staff is very friendly and always ready to help with any questions. Overall, a good hotel, but the prices are too high.
A very decent breakfast on the roof with a gorgeous view of the city.
An excellent hotel. Very clean. They cleaned just endlessly. We had only to leave the room. But it's not intrusive at all. The staff is hospitable, Russian-speaking. The room had all the hygiene products. They were also constantly being added. The bathrobes and towels are snow-white. Safe deposit. I was surprised by the presence of a kettle, iron and ironing board, as well as a safe. Both in the room and in the hallway there are air conditioners. A TV with the ability to access YouTube. Tea, coffee, sugar and water were also constantly replenished. The interior is refined in an oriental way, but also without intrusive overkill. A magnificent swimming pool. And the most important plus is simply luxurious breakfasts. The variety of dishes, fruits, drinks, and sweets is excellent.
The location of the hotel is also optimal. We took a taxi from the airport and walked to the city center in 10 minutes.
We traveled with colleagues. The location is excellent, the rooms are clean and good, the cleaning is excellent. The guys at the reception are very friendly, they will always help you with everything! But breakfast is something ... the choice is not great and not tasty. On the second day, they did not go to breakfast, because they were hungry on the first day.
The hotel is simply gorgeous! The staff is polite and attentive. The rooms are very beautiful. Comfortable beds, furniture, TV. The illuminated pool looks magical, but it is not heated. Homemade breakfasts! I would love to visit this hotel. I recommend it to everyone!
The service is 5+, the breakfast is varied, you will definitely not stay hungry, the rooms are clean, comfortable, sound insulation is good, there is a swimming pool, quite large, there are decent restaurants and cafes nearby, within walking distance.
Having traveled all over Uzbekistan, I want to mention this hotel.
Excellent staff, they help in all matters. Customer focus is on top! The size of the room corresponds to the price. The rooms are different, the quality of the renovation is slightly different.
Only in this hotel there are excellent breakfasts, here you can try regional and national dishes in good execution. The pool is cold, you can sunbathe nearby.
A great hotel for your money. We were pleasantly surprised by the breakfast, the variety is on the level, but the room itself is very cramped.
In general, considering that you stay in such hotels for 1-2 nights very well. The rooms are spacious, the beds are comfortable, the rooms are very clean.