For the price, a good place , 3 minutes to the sea , there is food , you can take individual excursions on site, the staff is friendly and friendly, the rooms are clean but a little tired. But we didn't come to sit in a hotel, so everything is fine. We arrived at 2 a.m. , settled in without any problems, quietly, calmly like at home. On the day of departure, they were allowed to stay until the evening, because the plane was at night. So thank you very much, I liked everything
Everything is nearby, a huge market , the sea is clean , a park with a Ferris wheel , many cafes, shops, extensive infrastructure , comfortable rooms, friendly staff.
Very convenient location!Everything is nearby!A little "tired" renovation and bathroom.
But the attitude with which we were greeted and accepted covered all the little flaws.
Many thanks to Arina and Jeanne, special thanks to Henri😊
2 minutes to the sea, own kitchen, everything worked out.
I recommend the hotel from the bottom of my heart!😘
A normal hotel, for Abkhazia. Everyone will tell you if you need to clean the room once again (if you are not rude), the sea, discos, cafes, canteens, everything is nearby. It's very good for not spoiled tourists
I stayed at this hotel for 2 nights. From 2 to 4 September. The impressions are negative. Firstly, the room is old, antediluvian. There is only one towel, there is no towel even for the hands, a dirty rag is thrown on the floor for the feet. There is an air conditioner, but it is old and the effect of it is small. The staff is rude. There is no power supply. Everyone is not happy with something. The only plus is the sea nearby, shops. The cost per day for one is 3500 . I do not recommend it. It is better to remove the private sector. There's a lot of giving up and the attitude is much better.
The rooms are of course so-so, photos are naturally always better, but they correspond to reality, they just do not show shabbiness and dilapidation, the locals say that before it was knowledge of the military enlistment office, the green carpet somehow even hints at this)) even if it is new, but the color palette of the military enlistment office)) 4400 per night, the mattresses are old, some springs press, but you get used to it in a week)) there is no mat or foot towel in the bathroom to get out of the shower, but we have resolved the issue. there are 2 mugs. there is an air conditioner, but the filter has not been changed there for a hundred years, this gives off a smell of dampness and mustiness, we put it on fan mode and rarely cooling. at night, the light is steadily turned off for 2 hours, sometimes less, but here, in general, the problem in Abkhazia is with electricity, although this can be solved already, but individually by each house / hotel. There's a big stain on the carpet, half the room. there are large gaps between the doors and the door frame, so the audibility is low, especially in the morning when children are having fun at sea))) the doors are still military enlistment office for sure)) rooms for 3 are a stretch, but we did not have high hopes, so in general everything is OK.
there is a kitchen and a veranda, but we did not cook anything, 2 comforts in total and the guests drag the dishes to the rooms, spoons, forks, pots))
it is not far to the sea, but it is better to walk further from the Ferris wheel, towards the old old Gagra, tk from the hotel Abkhazia and further large hotels too, drains go from them right here in the sea.
everything is nearby - grocery stores, pharmacies, cafes. the location is on 5.
the staff is friendly, polite and hospitable, also on 5.
there is a cafe in the hotel, they cook to order according to the menu, on 3.
in general, we would not go back)) there are always plenty of guests, so the issue of renovation and renovation of the premises can be solved))
4 stars are for the staff and location.
See original · Русский
3
Анастасия
Level 8 Local Expert
July 26, 2024
Of the advantages, the sea is 150m away, near canteens, a coffee shop. The aquapark park is within walking distance.
Convenience stores, pharmacies!
The employees are polite. There is parking.
Cons: there are no creams for drying swimsuits, a rug in the shower, all the water on the floor! There are only mugs and a refrigerator in the room, no kettle or spoons!
The air conditioner worked perfectly, the tinted windows saved from the sun.
It seems there is a kitchen for cooking, but we did not use it, as we found out about it on the last day.
In general, I recommend it!
It's a terrible hotel, I can't even think of calling it a hotel. It feels like an audience from the tractor factory dormitory has gathered there. I don't understand who leaves good reviews. Everywhere there is dirt, stench, an unbearable stench from the bathroom! I categorically do not recommend it, as well as the whole of Abkhazia!
Clean, cozy rooms, friendly staff, located within walking distance from the sea, you can choose a room if you have free ones either with mountain or sea views, and in the cafe at the hotel you can order delicious waffles with various fillings and fragrant coffee for breakfast!
See original · Русский
4
1
A
Anonymous review
June 12, 2023
We had a rest on the weekend from June 10th to 12th. The receptionist Angelica greeted us warmly. She suggested where to eat, how to move around the city. The hotels have a buffet where you can cook your own food, a veranda. The windows of the room overlooked the backyard, the view from the window was stunning to the mountains, birdsong. The room is clean. The hotel is located near the sea, it takes about 5 minutes to walk to it. I recommend a place to stay
I liked everything: The location, not far from the beach, everything you need is in the room.air conditioning, refrigerator, TV (although it does not show very much) and it is not needed, it is not when to watch it! Nearby is an excellent and not expensive dining room with excellent service.Gagra Market is located two blocks from the hotel.The hotel itself has everything to cook your own food.The receptionist is very attentive, she is a friendly hostess of the coffee shop which is located at the bottom at the entrance to the hotel.I really liked it, I recommend IT to YOU!!!
I liked the hotel🥰it takes 3 minutes to walk to the sea. The staff is very kind, there is air conditioning in the room, and there is also a cafe in the hotel where delicious breakfasts and coffee are prepared! I'll go back there again. Everything was top class, I recommend
Good evening, we are now in this hotel, for 10 days now, this is a guest house, not a 5-star hotel, those people who write negative comments want to receive hotel service for the cost of 2900 per day!Everything is clean, air conditioners and showers are working, water is constantly hot and cold, dishes in the kitchen and electricity is always there!!!!Special thanks to Linda from room 304❤Everything will always help,always prompt any information,the soul of this guest house❤Change towels and linen as much as you need, and when you need, Wi-Fi flies.The sea and the entire infrastructure take a maximum of 3-5 minutes.Linda is forever in my heart, thanks for the rest❤
Cozy, friendly staff, Angelica will always help, Linda is just a bee, thank them for the comfort. The hotel is close to the sea, market, shops and canteens.
I do not recommend it!
One of the advantages is the location.
In the photos, the hotel is in good condition, an old building in life.
Often there are problems with the transformer, low power, the light is turned off for a long time, the TV was without an antenna, the water is heated by the boiler, so we washed in cold water, we couldn't cook anything myself due to poor voltage, the hotel cafe is not very good, the Internet is roaming, Wi-Fi barely pulls.
If they put you under the roof, then pair up, the air conditioner will not help, especially when there is no light
We rested at the Mega Hotel from August 8-10, 2023, and planned to rest from 8 to 16. We couldn't stand it anymore. This is one name for a hotel. The smell of mold is just terrible. We open the windows to ventilate the room, a horde of mosquitoes flies in. There are no mosquitoes. It seems to have become easier to install the raptor, so another problem is the constant power outage. Raptor doesn't help. The furniture is very old and shabby. Springs are sticking out of the mattress. There is no shower holder in the shower. Hold the shower with one hand and wash with the other. All the water is on the floor. There is no rag to wipe the floor either. The TV is only for the interior-it does not work. And the kitchen is generally terrible. The furniture is ruined, the dishes are old, and there are very few of them.. There is practically no Wi-Fi. On the first day, we couldn't call anywhere. Then, with great difficulty and interference, they somehow got through to their relatives. There was no electricity for several hours. There was no such thing in other nearby houses. We addressed the hostess with questions about these inconveniences, the reaction was very unpleasant. When I read the negative reviews about this hotel, I didn't really believe it. I thought people were moody. And now I'm surprised at those who write rave reviews about this hotel. In short, I do not advise anyone. Ruin your vacation like we did. It's good that we left there. And this is not just my opinion. I talked to some vacationers from this hotel, they also responded. I have vacationed in Abkhazia many places, but this is the first time I have seen such an outrage in a hotel and a terrible attitude towards vacationers.
Positive. 1 star -location,the center of Novaya Gagra,3 minutes to the sea 1 star - staff . Linda, thank you 💕 Cons. Mold in the bathroom, make a hood, do not paint over the mold with paint!!!! kitchen ( old dishes, pots, pans . The TV does not work in the rooms....
The air conditioning was killed, because of him and the young man caught a cold, the bed is comfortable, terrible doors in the room, the audibility is just terrible, you can hear people walking in the corridor
Good day everyone! We rested at this hotel from 06/16/22 to 06/25/22. Of the advantages :
Not far from the airport., about 40km , located in the center of old Gagra , 1.5- 2 minutes to the sea at a calm pace, does not bother at all. There are good grocery stores nearby, I really liked the "Delicatessen", it opens early. For the picky, cafes and canteens are also not far away (although prices change every day)! The market is a 10-minute walk down the same street . The hotel has an open veranda where you can have a snack and sit in the evening, and you can cook everything in the kitchen, where everything you need is available, almost like at home, very convenient, overlooking the street and a piece of the sea!
The rooms are ordinary without frills, cleaning on Request, towels can be changed at will!
But the biggest plus of this hotel is, of course, the Administrator!
My name is Angelica, she will always tell you and show you everything, solves all problems and questions (she will change the room if she doesn 't like it, choose for yourself ),very responsive and hospitable ! In general, a very positive person, THANK her very much!
But , as it was , we had a good rest , not Turkey , of course , but it will go !
Vacationing with my wife and daughter , 16 years old (occupied two standard rooms!
Thank you all!
Ruslan. G Perm
For the unassuming. 4 I put it with a very big stretch, and then taking into account the fact that this is Gagra and the service here is generally so-so.
By the hotel. It takes 3 minutes to walk to the sea. Close. Pebble beach (there are pebbles everywhere in Gagra), take care of your feet.
The service is not provided by the program at the hotel. We change the towels ourselves, if necessary. We take out the garbage in a bag at the reception.
No one will enter the room at all while you are resting) so with the cleaning, alas.
There is a refrigerator in the room. It's good.
Take the fumigator. Mosquitoes are flying from the street. There is an air conditioner, but if you want fresh air (the air in the room is musty), then you need to open the window.
The Windows overlook either the street or the mountains and the unfinished house.
The furniture was patched, of course, but at least the linen was clean and ironed.
In general, it's up to you. If it is important to you that it is good and beautiful, then I do not recommend a hotel.
A good place, cleanliness, location, the center, most importantly, the best administrator in the world, Angelica, incredibly attentive, competent, friendly. I've been to many places, and abroad, but I've never seen such attentive staff
We had a rest this year at this hotel...Fear and horror, not a hotel...The furniture in the rooms is all old and dirty...There are no dishes in the kitchen except for a kettle and a microwave...which are dirty and disgusting to touch....There is one pillow in the double room...There is a TV, but it does not always show one channel...The Internet is generally a problem.....The funniest thing was that we stopped by at 2 a.m., and had to leave at that time seven days later, too, but the receptionist came up on the last day and said we had to leave before 8 p.m., since we count the night and not the day...We were shocked...We will never go there again in our lives
We were at the hotel in August 2022.The hotel is not expensive, the rooms look very simple.But everything works, the air conditioner hangs very successfully, not over the bed, so they didn't turn it off even at night, but the bed is not comfortable.I did the cleaning myself, the garbage was also taken out by myself.If you want to change towels, you contact the hotel employee, she gives you clean towels without any problems.There is a kitchen, you can cook, drink tea on the terrace, there are plenty of dishes, close to the sea, located behind the road, opposite the Ferris wheel.
Economy room, bed, TV, refrigerator, air conditioning, Not bad, but the light is turned off, there is no light - no Wi-Fi.It is close to the sea, cross the road and the embankment.
The hotel is in the center, near the Ferris wheel.
Large kitchen, open terrace.
Small rooms with everything you need.
Take mosquito repellents such as a fumigator.
When writing this review, there is a struggle going on in me. To be honest, I put a 4k, but a big one. When I booked the hotel, I didn't expect a "wow", but I'm not picky either.
Of the advantages:
-the hotel is very close to the sea,
-responsive and always ready to help Angela (receptionist)
Minuses:
-the rooms are in poor condition (dirt on the carpet, cobwebs, pallets in the shower (condition in the photo), traces of dead insects on the walls that can be washed, but the maids ignore it).
Not expensive. The sea is 300m away. There is a private kitchen. All rooms are equipped with amenities (shower, toilet), air conditioning, TV, refrigerator, bedside tables, wardrobe. The mattresses are a bit harsh. The rooms are different. The market is 500m away. Nearby there are shops, a pharmacy, a bank. Canteens, cafes, the embankment. The hosts are nice and friendly.
See original
4
2
Show business's response
Тттт
Level 9 Local Expert
October 9, 2023
We had a rest in September 2023.yes, everything is simple ... but!!! Bedbugs lived in our room.... and this is no exaggeration! The neighbors of the neighboring rooms also complained. But there was no reaction from the hostess of this hotel..from the word at all! The carpet is dirty...we understand that the price is not expensive... we do not require an ideal... but at least there should be cleanliness! And definitely without BEDBUGS!
We were in July 2022. The room is small, especially the bathroom(for people taller than average, the toilet is shown only sideways.) Cleaning is on request, but we were asked to sweep and we were asked if you would do it yourself(service💣). The location of the hotel is very convenient. It's close to the sea. The receptionist is very good👍
This hotel has a slogan - the customer is always right!!!... We booked a room, but we didn't like it (because the window looked out onto the terrace, where you can always hear the conversations of vacationers), we moved to a larger room, and with a balcony, for free and without talking!!!
Repairs are needed! Everywhere!
The furniture is old, the carpet is too. In June, the price for a room with a "double" bed was 1700, from July 1 it was already 2700 rubles, but it's not worth the money, from the word at all.
The administration is friendly, and makes a discount on the cost, if you agree)
See original
3
1
Natalia Volikova
Level 9 Local Expert
October 14, 2021
A wonderful, cozy hotel. Very hospitable, attentive manager Angelica, for 10 days of rest 2 times offered a change of linen. They were met and settled earlier than the hour of check-in, they also do not kick out at 12.) Towels are replaced according to need, raincoats are offered for vacationers, there is a room with an iron, a ironing board, a kitchen with everything you need to look for cooking, a microwave, a stove. Although I have never cooked, since the hotel is located very well, near the beach and cafes and budget canteens and a local supermarket and a market, everything is within walking distance. I am very happy with my vacation.
See original
4
1
Show business's response
Е
Елена
Level 3 Local Expert
September 5, 2021
Good evening, everyone! I want to express my gratitude to the Hostess of the hotel, Angelica, for a wonderful stay and attentive attitude to the guests, thank you very much! Good luck and prosperity to your small but cozy hotel, we will definitely come back again
This is the coolest option for those who do not like to sit still, the price is cheaper than everyone else in the area, and the owners are just top!!! I recommend it!!! 2 min walk to the sea
If you are looking for a super hotel, then this is not the place for you. A simple economy class hotel. Yes, the old one is already battered, but the location is right in the center. The sea is 150 meters away. The hosts are great guys.)