Terrible provider! If it were minus 5 🌟, I would put a minus. Operators respond according to templates, it is impossible to get through.The Internet is constantly disappearing if it rains or snows, there are always some kind of accidents. They do not want to eliminate, they are lying that there is no access to their equipment. So why put your equipment where you don't have access later? Just to charge money for connection and subscription fees, and they are not interested in how the Internet works and whether it works at all. We regretted that we fell for advertising... For the departure of their specialists, they charge at least half an hour of work, even if it was only 10-15 minutes and not a small amount of money!!! Every month it is an expensive pleasure to cause, and more often the reasons for the lack of Internet are their fault! A complete deception! Do not use their services, it is better to find an alternative replacement!
After a year and a half of use, I was already tired of communicating with the technical support service. The Internet constantly crashes, a team arrives at least once a month, fixes a malfunction on the optics and then everything disappears again, only after 2-4 days they arrive, eliminate, etc. In short, a vicious circle, they can't seem to do everything right so that everything works and meets the bloated advertising. Even when everything seems to be fine, the TV is constantly hanging, the speed at a rate of 500mB barely shakes 100. Very bad!!!!!!!
The Internet disappears sometimes for no apparent reason. Yesterday we spent half a day trying to get through to the support service. 30 minutes on the line - there is no answer. They wrote to all available phones, in some places they answered after 8 (!!!) hours. They made an application, told me to wait for the team. Two days have passed, there is no brigade. This is the bottom, guys, to work like this nowadays. Do you have one brigade for the whole city?