You will like the hotel 100%! It can give a head start to many hotels in Almaty and Astana!! It is located in the city center. My room was great! Clean and cozy with daily room cleaning. Breakfasts with a good selection. Everything is fresh. Tea for breakfast will be brought to you separately! You can note the attentiveness and responsibility of Sabina's girlfriend. When I asked for tea with lemon, she asked: Do you want tea or separately? These little things seem to say a lot!! This attitude of the staff towards the guests increases the status of the hotel! The documents were prepared in a timely manner. I had an early check-out and despite the fact that breakfast starts at 07 am, I was offered to bring it to the room by 06.30! When visiting Shymkent next time, I know exactly where to stay, this is Megapolis Hotel Shymkent!!
This hotel has three significant advantages: location, restaurant and huge, spacious rooms. The food itself is really delicious, the portions are huge, the cook is trying very hard. Disadvantages: the hotel management needs to seriously reconsider the issue of the smoking ban policy - the bathrooms smell unrealistically of smoke, and violators, apparently, do not think to fine. Smoking in the rooms is unacceptable and severely damages the reputation of the hotel. Also, the work of the staff in some cases leaves much to be desired. For example, you order room service from their restaurant in advance, but they don't bring it because they "forgot". How do you like that?
Nice hotel. Not the newest, but trying to maintain the "brand". The rooms, at least where I was, are spacious, for me, it's even unnecessary. The air conditioner had a life of its own. Perhaps because of my drowsiness, I was unable to master it. It cooled to 15 degrees, then stopped at 24. Periodically it began to make sounds of faulty plumbing and switch to the sound mode of the "tractor".
Breakfast is a buffet. It's not a bad choice, though you need to ask for an omelet or scrambled eggs to be cooked - they will be fresh, but you have to wait.
The elevator is also quirky. The buttons do not always work on the floors and in order to be guaranteed to leave, it is necessary to hold the door closing button until the start of movement.
The staff is qualified, friendly, and does their job.
After living in the room for almost two weeks, suddenly, moving without slippers in his socks, he stepped on something that strongly resembled the remains of rose thorns. It is unlikely that they were brought in on purpose, rather they were swept out of some corner where they remained from previous guests.
Despite the above disadvantages, in general I liked it and, of course, there are much more advantages.
It can also be called a disadvantage of the location: there is a medical college nearby and crowds of young, beautiful individuals of the opposite sex roam the street. Distracting ).
Winter impressions:
Due to the large glazing (almost the entire wall), the heating system, the base is a heating air conditioner, does not cope well (it is possible that I was so lucky, but it is unlikely). In the room, at a temperature outside of about minus 10, to put it mildly, it is cool. Especially at night and in the morning. The warmest place is the shower/toilet. There's a warm floor, sort of.
Great hotel. The room is quiet, clean, and cozy. The rooms are spacious. The breakfasts are delicious. Very polite and caring staff. The only drawback is that the mattress on the bed consists of two, for this reason it was uncomfortable to sleep. I hope it was only in my room that it was like that.
It's A Lovely Hotel. Great rooms, clean, warm and cozy, The breakfasts are just a fairy tale. Everything is very tasty and, most importantly, varied. The hotel staff will always help you with any question. Thank you so much for your service.
A very cool hotel. The rooms are cozy and clean. The service is at the highest level. The buffet. The kitchen is delicious. The staff is always smiling, very polite.
This is a great hotel. The rooms are great, the food is excellent, the portions are large. The breakfast buffet is delicious, and there is also a large selection of dishes. The reception is working quickly and even paid a compliment on a deadline day. So, I advise everyone. The price/quality is the best in Shymkent.
Excellent hotel in the city center, in a quiet area. The room is clean, cozy, has everything you need: a hairdryer, towels, bathrobe, slippers, electric kettle, cups, tea bags, sugar. The supply of bottled water is updated daily. The beds are soft and comfortable, the bed linen is snow-white and fresh. The most important thing is that smoking is not allowed in the rooms, and therefore there is no foreign smell. For smokers, there are rooms with balconies - this is a huge plus! And what kind of breakfasts are there...Mmm, if you're on pp or vegan, you won't stay hungry. And if you eat everything in a row like me, then for breakfast you can taste both a light first and second, and salad and pastries, fruits / vegetables / nuts / porridge and compote! The staff is polite and smiling, nowadays when sincere emotions are worth their weight in gold, the smile of a stranger is an invaluable gift!
Excellent location
Polite staff
The rooms are relatively clean
It is necessary to refresh the windows and doors (the balcony was not closed)
The gym didn't work, the treadmill didn't work and it wasn't very functional
In general, at this price, acceptable conditions for a short business trip
The hotel is very comfortable. The location is also fine, in the center, in a quiet place. There is everything you need for a comfortable stay in the room. The breakfast of the assembly room would be more saturated, I think that mashed potatoes, fried mushrooms, etc., are not breakfast food...
One of the hotels with the strongest service in the city, one might even say the strongest. If I have guests from another city, I will place them in this hotel. The prices are also profitable. One disadvantage is that the room has a beer bar in the minibar. It would have been stronger if it hadn't been for him.
It is very cozy, the service is pleasant, the staff is very responsive and friendly.
The room is always tidy.
The restaurant has delicious and inexpensive food, you can have a great snack downstairs and go up to the room
Everything is fine! I recommend it to everyone. For this price, you will receive services, furnishings, and convenience that will be on an equal footing with all world-class hotels.
The camfort room. And very tasty cuisine! I really liked this hotel.
I even forgot to pay for the laundry. There was no opportunity on the way to the airport.
They said pay next time. I hope he will!)
A very comfortable hotel, the rooms are spacious, comfortable, with panoramic Windows, a balcony, a good bed, there are quite enough sockets, the room and the hotel as a whole are clean. The breakfast is delicious, fresh and varied, only on the first day there were girls on duty at breakfast and somehow everything was slow and from the third request, and the next day young people were on duty at breakfast, everything was on time.
A good hotel for business travelers. I stayed there once myself. There is a delicious breakfast downstairs, the buffet is good. The scrambled eggs are excellent. The location is convenient. It's a pity along the road, it's noisy. And so a good and not expensive hotel. Day number 25000 tenge was. I don't know the price right now.
I recommend it to everyone
Nice hotel near Megi! I especially want to mention the kitchen at breakfast! They cook delicious, while national dishes are also prepared! I was very pleased with naryn, lentil soup, boiled horse meat and other dishes! One of the disadvantages is a small refrigerator in the room!
It seems to me that this hotel is balancing on the edge of price-quality ratio. The breakfast is not bad and it is and is included in the price. The assortment for breakfast is not very large, but everything is fresh and you will not leave hungry. The rooms are large and clean. The plumbing was all working. At the same time, the plumbing is all expensive. There is a balcony. There were no problems waiting for the elevator. There is a mini bar. The neighbors didn't bother. The cost of the room is 27,000 tenge. They give me the documents. The number of rooms is relatively small. There were three of us at breakfast (2+me) and it was at 08:00.
Polite staff. Excellent price/quality ratio. The hotel is located in a convenient location. There are many cafes nearby. The shopping center is within walking distance
Once again we stayed at this hotel. The prices are pleasant, the staff is qualified. The rooms are spacious and clean. The pillows are soft. Everything a tired traveler needs to catch his breath is here. Now let's rest and get back on the road.
The hotel itself is not bad. The breakfast is delicious, buffet style and a wide selection. The restaurant cook and the hotel staff are great. But there is no pool mentioned in the Booking.
definitely the hotel is in the first place in the city for me, to say that it is wonderful and wonderful would be very modest. The hotel is a bomb! everything here is one hundred percent and rooms and staff and breakfasts, and the bed is so pleasant that you don't want to get up, themed decoration, impeccable taste...I remember the time I spent here and my heart is warm and pleasant. Come and he will stay in your heart ❤
Clean, cozy.
We spent the night 1 time, everything was fine. There are friendly staff at the reception. They recommended a great place for lunch. We overslept breakfast at the hotel.
The rooms are decent, clean, but very noisy, especially the presence of karaoke in the basement with songs for the whole hotel until 2 a.m. is perplexing. If you plan to get enough sleep, you are not here.
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Максат Сактаганов
Level 10 Local Expert
January 19, 2024
Everything is fine, many rooms have balconies, convenient for smokers. The kitchen (restaurant and karaoke) is good, tasty but small, the portions are too small))). Very atmospheric!
It's cozy, there are cool rooms for smokers with a balcony, if you don't get such a room, then you can smoke on the floor, on the fire escape. Cons: there is not much choice for breakfast (by the way, the prices for the kitchen are higher than in the Ramada) and you can watch 3 channels on TV at most.