Mersoy Exclusive Hotel
24 reviews
August 12, 2024
We had a vacation with a friend from August 6 to August 12, 2024.I really want to thank the staff, who are not to blame for anything)))
A hotel with a big stretch for 2-3
One of the advantages is a good location.Everything else is negative.Before buying the tour, we read the reviews, but hoped that everything was not so bad.There is no air conditioning at the reception, and if you arrive ahead of check-in time, you will find a free hammam)The rooms also have tired air conditioners.The worst thing that was seen in the room was a cockroach, but thank God a couple of times (probably a stray one)
The washed towels are terrible!!Even wiping your feet is squeamish .There is no cleaning !!!!I travel a lot, but I haven't seen this before..The food from the restaurant is more or less, you will not stay hungry, but standing in line in the heat is terrible.The air conditioners are not working everywhere!!
Water... they don't put water in the room , they were without a refrigerator for 2 days, they barely asked for it.But there is a cooler in the courtyard of the pool.There are no glasses in the room either, but they can be taken from the bar.
Near the hotel there are excursions at Misha's, I liked the hot air balloon flight Pomukkale 120 for a balloon (everything else is Cleopatra's pool and Pomukkale, in the heat for 1600 lira is not justified)
There is a Jasmine cafe at the hotel not far from the canal.(The cafe is clean with air conditioning , the hotel is also wonderful , we looked at the future , we really liked it !!!
Thanks to the beautiful places , and that we did not sit still , the rest left good impressions.But next time we won't even eat at this hotel on fire.
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4
August 19, 2024
We went on vacation with a child to this hotel, bribed, of course, by the low price of the hotel. Honestly, this hotel does not pull at 3-4k at all, although Anextures and SanFan have a solid 4k:
1. a bad buffet, either chicken or soy meat from meat products (very salty or very peppery), soy sausages, soy sausages is impossible to eat simply. Because mostly Turks live in the hotel, apparently the buffet is more tailored to them. Of the soups, only corn and tomato soup were given (again, salted). it is not clear what to feed the child at all. Of the fruits, only apples and oranges, in the evening they also gave watermelon. Juppie powder juices, diluted with 1/4 - norm water
2. Cleaning of the hotel and rooms leaves much to be desired. Neither towels nor bed linen in the room were changed for us, the floor was not washed, as there was dirt, and it remained. There is always a wet floor around the pool, the staff never wipes it at all, thank God, my child slipped and fell on his fifth point and did not break his head. After that, we tried to walk around the pool as carefully as possible.
3. Staff - young teenage Turks work, tables are generally cleaned somehow, they can be rude, they can ask for money for a good cocktail. in a word, borzos behave. And in general, the entire staff is trying to earn money somewhere and somehow. They give you a bad number, if you pay extra, we'll give you a good one. There is no TV or refrigerator in the room (the base of any room) - similarly, pay extra and you will be happy.
4. The hotel does not have its own beach, although Anex tour tells everyone that there is))))be ready to rent sun beds, or go to a cafe to eat, where you will be given free sun beds
As a result, yes, it was cheap and angry, but in the end, in order to eat properly, I had to go to other places with my child, and I also had to pay separately for the beach. You can spend the night and have a light snack at this hotel, but no more.
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2
August 28, 2024
We rested in the fourth from 21-28.08.24. We liked everything, the room was cleaned 2 times a week, once they refused to clean themselves, towels were changed, shampoo and gels were replenished. The staff is responsive, very kind, they did not extort anything from us and did not try to deceive us, the light in the bathroom did not work, it was repaired the next day. The room was two-room, the bed was comfortable, a large bed, we could fit in it, freely in three. There was water all the time, we did not see cockroaches (we read angry reviews). The food is normal, the hungry did not stay, they even gained a little. Desserts are not very good, but everything else is delicious, pick up something to your taste. There were fish 2 times (river trout and something marine). Delicious coffee, beer, red and white wine, pepsi, Fanta, Sprite. Right in front of the hotel you can take a bus to Marmaris, we went several times, the waiting time is about 10 minutes. Excursions were taken on the street, Sasha was on the right (turned out to be a little cheaper, made a discount), and just a nice person, and he also has a talking parrot. Misha will be on the left, they also took tours from him and changed dollars, the exchange rate is higher than in the exchanger. Sasha's exchange rate is the same, but he also changes rubles to lira. In general, we recommend it, the hotel is normal, take excursions (Aegean Islands, the confluence of two seas, Pamukale, Pirate ship)
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2
September 28, 2024
We rested in August for 13 nights. A very tired hotel. It doesn't pull at 4 stars at all, a maximum of 3. We were lucky with the room, because talking to other guests there are rooms just a quiet horror. Everything worked for us, it was whole. It's not bad for food, we weren't hungry, but it's the same thing. At the end of the vacation, I'm already tired. The pool is very small, as if they were swimming in a barrel. I personally swam there three times during the whole vacation. Once all the water was turned off for almost the whole day. There is no cleaning in the rooms. Gel, shampoo, soap were replenished as they were used. The view from the balcony was gorgeous - the sea and the mountains, the hotel is located in a great location. But all the same, there was a constant feeling of some kind of dirt around.
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2
August 13, 2024
07/29 - we arrived at this hotel for our honeymoon, but we did not know that 3 days of hassle were waiting for us. The Biblio-Globus company accompanied us. We were brought by a transfer to the hotel, externally, we immediately realized that the photos did not correspond to reality. Room 1203. We were escorted to the room, and the employee began to explain how the light and air conditioning work. The employee noticed that the air conditioner was not working, so instead of providing us with another room, they started making air conditioning in front of us. Also later we noticed that the shower drain was not working. And on our honeymoon we were provided with a room with separate beds. When asked to replace our room, we heard the answer "there are no available rooms, come tomorrow." 30.07 - we approach the tour operator to be resettled, to which she hears the answer "there are no available rooms, come tomorrow at 10:00." We were even promised that they would provide the Bellavista hotel with an additional fee of $ 30.
If anything, tour operators are aware of what kind of horror is going on in the hotel, and when asked to solve problems, they answer "It's your fault." This was answered not only by our tour operator, but also by other companies (for example, FUN SUN).
31.07 - at 10:00 we come with a request to change the room, but the staff at the reception have already forgotten about the promised. The employee suggests coming at 14:00. To which there is already a scandal that in a place to rest, we must beg them to provide us with the room that should be! The hotel employee promised that everything would be provided at 14:00. At 13:00, passing by the reception, the employee asked to vacate the room, and he will show us other rooms. The first room was of the same type, only it was in the next building (double bed, larger room, air conditioning is running on its last legs). To which they charged us $ 30 for it, for the room that we should have! We asked to be shown a different type of room in Bellavista, for the same promised $ 30, but no, we were already asked that this room would cost an additional $ 50. To which I said, "first show us the number so that I understand what I have to pay $50 for." They show us a room in Bellavista, and it's even worse than in the first room (the bed is broken, and the room is less than 2 times). To my claim that this room doesn't cost any money, and that a standard room is better than this one. The employee rolled his eyes and said, "take that standard one for free."
In general, if you are going to this hotel, then the hotel is aimed at Europeans. It's very dirty, they don't clean up, the food is disgusting. For the most part, the food is spicy, alcoholic drinks are impossible to drink, the room is not cleaned until you ask, the dining table is all dirty.
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4
October 18, 2024
A 4* hotel does not pull in any way at all. That's 2 * I agree. The territory is small and dirty. The hotel is filled with British and Turks. The check-in was long. We arrived in Dalaman at about 7 a.m., the way to the hotel took about 2-2.5 hours, we checked in at exactly 14:00, but there are no complaints-these are the rules. Food is a separate song. There is nothing to eat at the hotel. If you were planning to lose weight, then this is the place! Eggs for breakfast, semi-finished cutlets with fractions of ground bones for lunch, the same for dinner. There is no baking. Thanks for the white bread and French fries, there was a passable turkey a couple of times. There are flies and ants in the dining room. The food is extremely poor, monotonous and tasteless. Elbows stick to tables and chairs. It's disgusting to touch everything. The staff are school children, but nimble and responsive. In the pool, sorry, you can accidentally get pregnant. I've never seen such dirt before. The bar has tolerable cocktails and beer. The room was relatively normal, but the rooms are very small, the three of us can't really run apart. The furniture is old, everything is shabby, the hotel is really old and needs renovation. All this sad picture is offset only by the beautiful nature around, shops within walking distance and interesting excursions. The hotel does NOT have its own beach. We went to the free city , it was not bad in the evening, there was a lot of dirt in the morning . I can't recommend the hotel, only if you are a desperate tourist or very unpretentious.
There is no air conditioning in the lobby!!!!!while we were waiting from 12 o'clock (eviction) until the transfer to the airport at 17 o'clock, we almost gave our soul to God!I consider this a mockery, it's 40 degrees outside and there's nowhere to go
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1
August 8, 2024
We arrived on August 1, we didn't check in right away, we couldn't find a room.The room was triple, they gave us a double with a cot, although we paid for a full triple with 2 rooms.On the very first day, cockroaches and ants were found in the room.The linen is not changed, the floors are dirty all the time, the air conditioner does not work, there is only one light bulb in the bathroom, the TV is small, the closet is worn and dusty,three hangers for three people, the place is extremely small, there is not even a refrigerator, the door is decrepit and very thin, you open the door to the balcony and then you close the fig, horror!
The territory is normal, it's a little dirty, but it'll do.The pool is constantly flushed with water from the floors.The tables in the dining room are broken and dirty, there are always not enough cutlery, the food is monotonous and very spicy.the menu at the bar is small.The sun beds are damp and dirty.
The lobby is full of sofas, which are dirty and overstuffed.The air conditioner is not working anywhere and the elevator is constantly breaking down.It's scary to go to the toilet and go in!
The staff does not understand Russian and it is very difficult to explain something to them.
Headphones and a couple of personal hygiene items were also stolen.
It's terrible, I'll never come back here!
Don't take number 1111!
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2
July 29, 2024
The first quest that every Russian goes through is meeting an Uzbek at the reception, who shows them a terrifying-looking room and says there are no others. Then, through shouts and indignation, he leads to the second building, where he asks for an additional payment of $ 10 per night, another, at the reception, who allegedly does not understand Russian, demands an additional payment of $ 20 per night. This hotel barely reaches 3*. The cleanliness in the rooms and in the corridor is symbolic. The carpet on the stairs has not been cleaned for a long time.The rooms are a quiet horror. There are no complaints about food. The rest of the staff is very decent.
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2
1
October 6, 2024
It's fine if they give you a room on the 4th floor, then it's gorgeous, the food is delicious, the pool is more beautiful in the next building, you can't take children there.
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1
September 9, 2023
Icmeler is a very beautiful place. The hotel is located near a mountain, surrounded by pine trees and palm trees.
Reception - they don't speak Russian, English is almost the same. But they open the translator and solve all the issues.
I was on vacation alone, September 2023. Arrival at the hotel at 10 a.m., they immediately gave out a bracelet and offered to have breakfast. Then she left her things in the luggage room and ran off to the beach. They settled in as soon as they returned, around 12:30, that is, before the designated 14:00 without additional payment. Double room, towels, shower gel, shampoo, hair dryer, air conditioning, refrigerator, TV. View of the mountains and a fluffy pine tree.
Towels were changed every other day, bed linen - well, I didn't have time to dirty it enough in a week to get hysterical (as in some reviews). There is no water in the room, there is also a kettle, this is a minus. The water cooler is downstairs at the bar only. What's in the bar - coffee, tea in Turkish tulips, local alcohol, beer, iced coffee (I recommend it), cola fanta sprite, they make different cocktails.
Meal. You won't stay hungry. But they don't cook porridge here, they don't bake pancakes. The rest - meat, side dishes, vegetables, lots of fruits, sweets - you can always find something. Soups are a bomb!
The pool was there. But I came to the sea and there was no desire to spend time there.
What else... the hotel has free sun beds on the beach, take only towels with you. The sea is clear, the sun is gentle.
Excursions are 2-3 times cheaper if you do not buy from a guide. Exit the hotel and turn right just behind the barbershop.
Have a good rest!
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9
2
October 4, 2023
In general, the impression of rest in this place remained positive, the hotel is located 3-5 minutes from the beach, the hotel territory is small, it's not worth waiting for the wow effect, we flew in to enjoy the sea and nature, so we didn't have high expectations from the hotel for this price, the rooms were old but clean cleaned every day, changed 1 time bed linen for 8 days, I caught Wi-Fi even on the 4th floor, Wi-Fi is weak, but the social network pulls, of course it catches better in the forehead, the choice of food is small, but everything is delicious, hungry no one left, the only thing for small children is practically nothing, I would like for breakfast that besides eggs there would be at least pancakes, but alas. Not a bad economy class hotel, the staff is polite, everyone tries to please in general, I recommend it, there is a beautiful nature in Ichmeler where to walk and what to see
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2
1
July 29, 2024
A good hotel, delicious food, a beach nearby, what else do you need to have a good holiday?
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1
1
July 6, 2023
Very nice hotel! Cozy, welcomed hospitably,the food is delicious, the staff is responsive, the sea is nearby. The nature is very beautiful. I don't understand people who write bad reviews about the hotel🤨 We liked everything, the children are delighted, we would give 5 stars😊
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2
1
June 15, 2023
Close to the beach, free sunbeds on the beach! Spacious rooms! Let there be no great variety . but very tasty food! No plastic cups in the bar! Only glass! And most importantly, the responsive staff! All issues are resolved promptly! I would like live music and light shows! But maybe it was the beginning of the season and everything will be at the height of the season. I recommend it!
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3
2
June 20, 2023
Nice hotel. The food is delicious, clean, and the staff is friendly. Surprisingly, the reviews were on tripadvisor and tophotels below the baseboard. We took a chance, we arrived, everything is fine, I put 5 *, because I thought it would not be very good, but no, it was great!
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5
1
June 2, 2023
I stayed at the hotel from the 21st to the 31st, the hotel is decent in terms of price-quality ratio, close to the sea, room cleaning is excellent, towels were changed every day, questions at the reception were resolved quickly and efficiently. The food is delicious. Icmeler is a cozy and peaceful place with a beautiful promenade. I recommend the hotel for a holiday.
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4
1
June 13, 2023
I just returned from a vacation that I spent at this hotel! I was pleasantly surprised by the hotel, the service, the food, and especially the attitude of the staff! I don't understand where these negative reviews come from! The food is great! Lots of fruits, delicious sweets, fish, meat of several types! The rooms are spacious, the bed is comfortable, towels and replacement are also fine! And of course the wonderful staff! Everyone is responsive, smiling! Free sun beds on the beach, which is rare for Icmeler and Marmaris! Not all otli 4* provide it! And I advise tourists, when buying a 4* hotel, do not wait for the Rixos network service!!!
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6
1
August 23, 2023
Alas, this is not a 4* hotel. Low 3 stars. The level of service is below average. Food without frills. There is no entertainment on site. Just to spend the night and eat. I got the old number. Air conditioners do not work everywhere. The room is not cleaned.
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7
1
August 20, 2022
Plus, only for the proximity to the sea. Otherwise, this hotel is a complete indicator of Turkey's antiservice. We rested there from 08/14/12 to 08/19/12. Let's start with the reception, only students who do not know English well and rarely come to the workplace work there. My friend and I were moved into a room with one bed, they promised to bring a second one, but this did not happen until the end of the vacation. We asked for two days to bring us a second blanket, they listened to us intensely at the reception, promised, but they brought it only on the third day. Our room was terrible, peeling wallpaper, dirty floor, broken TV, in general, this is not what you expect from a Turkish hotel, but there is something to compare it with. A separate song is towels... you can't look at them without tears, besides, they could have been taken to the laundry, and new ones simply could not be brought. I had to call the damn reception and ask for towels. The room was cleaned every day, but either unique cleaners or superpowers, but the cleaning was invisible. The hotel has very thin walls, the neighbors could be heard all the time. As for the food. It was sparse, monotonous, there were very few dishes, and queues for hot food were constantly forming. You can only drink coffee when the bar opens, because the instant coffee machine broke down, and no one was going to fix it. There were not enough forks and knives for everyone, they had to be constantly waited for. In general, this is a very sad place, I would not advise my friends to come here. Either we got, as they say, at the wrong time, judging by the reviews, at that time many were unlucky with the service and accommodation at this hotel.
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6
2
July 14, 2024
It's worth going for a small price, but if for a small one. The sea is close, I wrote the rest in the reviews
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1
2
August 30, 2022
This hotel does not correspond to four stars at all , very poor food , the hotel is old , the sea is 250 meters from the hotel , there is no beach of its own , sun beds are paid. We were saved by the fact that we had Building C , buildings A and B , it 's just a bedbug . There was no cleaning in the rooms , only towels were changed , clean appliances for dinner run out quickly and there is nothing to eat . There are no obstacles to nature and the village itself , it is beautiful around and there is a place to walk . There are only Germans, Turks, and Englishmen in the hotel, they are settled immediately. I do not recommend this hotel for accommodation.
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5
3
September 17, 2023
The nature, the sea, the atmosphere are lovely. The hotel is 3 stars. It sucks
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3
1
August 21, 2023
Just a quiet horror! I 've never seen a worse hotel ! Also for such money! Very dirty!
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1
1
October 16, 2023
I don't recommend this terrible place to anyone
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