Good responsive people work. Professionals. Everything would be fine, but sometimes when it's a turn.... this is a complete Ernst)))))). But believe me, it's not fatal. Not the worst thing.
It takes a very long time to wait for shipment to transport. A lot of cars have to be passed ahead of the base itself. And if you order their delivery, then it is very expensive in price and long in time!
All products are available. But when issuing it, it's bad that you need to run after every foreman who is responsible for issuing this or that metal. And it's not convenient to download. It is necessary to somehow arrange it separately for those who take a little and those who take tons.
Responsive managers, average prices for rolled metal products. It's a pity there is no Russian 10-14 square :) we quickly made a profiled Sheet to order.