A great place, the staff offered to upgrade the room at no extra charge, and eventually received a large VIP room for a standard place. Clean, good service, perfect location
The hotel is not bad, but the price is somewhat too high. The main thing is a high-quality mattress and everything that comes with it - bed linen, pillows, a blanket.
The room was located at the back of the hotel, through some labyrinths. There was no lighting between the corridors. Special thanks to the staff (I think it was the maids) they went back and forth all night, slamming the door, talking loudly. The night's sleep and rest has been disrupted! However, the room is warm and clean.
The room is very cold, you have to wait for the air conditioner to progress the room. I didn't like the breakfasts at all, it's tasteless and there is no buffet for that kind of money. The staff does not serve super well either. Hotel on the 3rd floor
I am staying in this hotel for the second time. Friendly staff, clean and cozy rooms. In addition, the excellent cuisine in the restaurant on the ground floor ☺️
The hotel is very cozy, it feels like the owners put their soul into every little thing during construction, and although the hotel has been maintained at a very high level for many years. Room prices are not cheap, but they are not sky-high either. The hotel has all the necessary services and amenities, such as WiFi, laundry and ironing, breakfast included in the price, parking in front of the hotel, for those traveling by car, and others. The restaurant at the hotel looks original, in the Old Russian style. The cuisine is also high-quality and delicious, the prices are quite reasonable. The convenient location of the hotel, almost in the center of Karaganda, carries additional advantages. When I travel through Karaganda, I often stay at this hotel, and I always get only positive emotions.
The hotel has exceeded expectations! The comfort and atmosphere of hospitality and friendliness! We are thrilled! The restaurant is gorgeous, all the staff of the hotel and restaurant have a lot of respect! Among the wishes and disadvantages - poor water pressure and huge pillows like a bag of potatoes)! But this is for an amateur. Otherwise 5 +++++ !
I lived in this hotel. The staff is polite and correct. The rooms are clean, cozy, the bed is fresh, clean, the towels are fresh, soft. The room has air conditioning, TV, refrigerator. Everything works. There is hot water in the shower around the clock. That's just the price for accommodation, I would like it to be a little less. In general, I was satisfied with everything.
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Антон
Level 23 Local Expert
June 24, 2023
The hotel is good. On the second line.
the restaurant is delicious, but the prices are too much...
I liked it, the staff even overdid it a little))), they try very hard to please. The rooms are great, the restaurant is decent, I rarely have dinner at the hotel, but I managed to have dinner here twice. Like it. Separately, these are commendable breakfasts. Thank you.
An old hotel, that says it all. Nothing is being updated (repair , service). And the prices seem to be somewhere in Astana . I do not recommend it in general .
Everything is on top, except for the shower handle left in my hand and the half-fallen handle on the door. The breakfasts are delicious and hearty. The room is cozy and clean with air conditioning.