There is a solid fuel boiler manufactured and purchased at this plant.The boiler capacity is 25 kW.The house area is 80 m2.Buying it for my parents in the village, I thought it would be enough for half a century.And in fact, there are 8 heating seasons and it has flowed.Although they were heated only with dry firewood-and how many of them are needed for so many m2, at 25 kW!!!He worked at 25-35% of his own.If I worked 100%, I probably wouldn't have invested in the warranty period (2 years). I applied to the factory, I understood that the case was not guaranteed, I was ready to pay for diagnostics, further in fact.In response, we do not have diagnostics-do it by a third-party organization, then we will figure it out.That's what I did.but during the debriefing, the management considered the defective act of a third-party organization to be uninformative, and based on the photo, which was also provided, made an oral decision that the boiler failed due to improper operation, it simply was not cleaned.Although the reason is indicated in the defective act-thinning of the boiler walls.Simply, it is most likely low-quality steel.It is written here briefly and about the main thing.
In conclusion, I want to say that if the seller, he is also the manufacturer of the product, came out like this
situation.described above.They try to blame anyone but themselves, and if I cleaned the walls of the boiler, the conclusion would be that you had partially cleaned the steel.They'll come up with anything not to be guilty.
Conclusion: if you do not know how to work with the client to the end, do not release these products, or close the company.
I do not recommend buying these boilers:they have a high price, no service, but you've read my case-it probably can't be called a marriage.But there is no high-quality device either.