They serve only with foreign passports, although Russians can enter the country with an internal passport, there were no such problems in other exchangers. It's good that a local was with us and changed our rubles according to his ID.
I don't understand why there is an exchanger if a tourist can't exchange money there. a paradox . who came up with the idea that I should exchange money for some kind of Kazakh document. Gentlemen, I am a foreign tourist, I do not have one by definition.