The store itself is good. But this is not the first time I find myself in a situation where the website says that the product is in the store, but it is not at all. Update information more often, especially about promotional items, and mislead people. Besides, at first there were no staff in the hall to address anyone.
There are no questions for the store itself, but there are very big questions for the staff!
Cashiers cause a lot of questions. It's like they're being forced to work against their will!
The owner should review the staff in order not to receive negative feedback. It is also worth having conversations about how to properly treat a customer and sell a product.
At the time of visiting a particular store, for the first time at the checkout I did not hear an offer for an additional product and the availability of a bonus card or purchase.
At the time of calculation, I personally asked myself, "why don't you need a bonus?". In response, I heard with a dissatisfied sigh, "well, scan." The card was not scanned, to the question "why?" I heard, "how should I know?" Then it became interesting: this is definitely a competent employee or just picked up from the street.
At that moment, I didn't figure it out, I thought it was okay, I wouldn't lose much.
But when the cashier started counting the change, I was very surprised! In theory, every store always asks to see coins, so that it would be more convenient to give change. But here, on the contrary, she scooped out all the change from the cash register and there is nothing to give in her hands or put it in the designated place for money, she just throws these pennies along with the check.
At that moment, I had a question, since when does the cashier have such a right to treat the customer?
It is a pity that I did not pay attention to the cashier's badge, so it would have been addressed to a specific person. But the features themselves were more apparent that the girl had long nails with a striking design.
The receipt indicates Alex's Radenko.
But often cashiers work under the card of the administrator or the senior cashier. Therefore, the exact name of the incompetent employee remained unknown.
I hope the owner will take at least some measures, but in the meantime, the council will work on the staff.
Nice mila in the city center.
Convenient location in the shopping center. There are no questions about the assortment. It is not always possible to find the right product, but for the most part I remain satisfied after visiting this Mila
Disgusting service! The staff began to glue the price tags when the database in the computer had not yet been updated, an oral refusal was received to the request to punch at the price indicated on the price tag, the complaint book was not brought the first time, the staff refused to introduce themselves. As a result, I received only the negative, but not the goods.
So I'm talking about the staff.... They work in captivity, as if they were serving a sentence. When asked where to find napkins, they should be somewhere without looking.
It is impossible to choose decorative cosmetics, since almost all of it is opened - the seals are broken, it is clear that they have already been used and these are not testers, this is what they offer us to buy! No one seems to be watching at all how brazen customers open cosmetics for sale… So no one removes it from the window afterwards, buy used! I wanted to buy a L'Oréal concealer and out of 10 pieces, all were opened. Luxwizage lip pencils are also all smeared. And almost all cosmetics have such a look there. It's just terrible
See original · Русский
3
2
Show business's response
Алеся
Level 5 Local Expert
May 30, 2023
The store itself is super, everything you need is available, a large assortment, I often run there! The last time I was there a couple of days ago, there was a sooooo unpleasant aftertaste! Well, I took something, I come to the checkout, well, I'm standing like this, my daughter is next to me, there's a "girl" with a nose ring at the checkout! Well, OK, my turn is coming, I had a small purchase, so it's punching, and this one starts to sell me on the machine! I am also a seller, having listened with understanding, I replied that I did not need thanks! She gave me just a wild, creepy look, I understand that I'm not a miss either, takes my money and starts counting the change, because my nails are long, it's important, I held my hand over the plate, well, I was in a hurry too, and I think to myself, damn, please put it in your hand! But no! She threw it like a dog, tin, I also gave her a look full of hatred! This girl in the buckets is called Maria! I advise the boss to reconsider her candidacy for this position! As far as I know, this is definitely not the first complaint about this madam! Maria is kind to you, just as you wish all people! And prosperity to your favorite store!
A very good perfume and cosmetics store. A large selection of household goods for the home. An analogue of the Russian "Rainbow Smile". They are located in different areas of the city.
The store itself is normal, but the service is below the baseboard. Cashiers are especially surprised. The fact that cashiers go around laying out goods is understandable. In other stores, when the cashier sees that a person has come to the checkout, he immediately goes to serve the customer. But not in this store. It has already happened several times that the cashier will not come until the queue is ready. Today, the cashier was laying out the goods near the cash register, and saw that people were waiting for her, but until a queue of 4 people gathered, she did not come up to calculate the customers. In addition, she did not bother to clarify who was the first and took the first product she saw and began punching. It totally sucks, there has been no desire to come here for a long time, only if something was urgently needed. But now, even if it's absolutely necessary, I won't go there.
because of the staff who go back and forth... at a time when there is a crowd at the checkout
See original · Русский
1
Show business's response
Евгения Позняк
Level 5 Local Expert
November 6, 2024
In this store, they sell goods at incorrect prices , putting a price tag lower on the label than at the checkout , they do not want to provide a complaint book , denying many complaints and a shortage of staff
Excellent sellers, they will always help and prompt, they approach any kind of situations very adequately and seriously, and all those who come there to shout or even with their own galim mood do not pay attention to them, especially since there is a train station and it happens that not very "wealthy" people walk around the shopping center, homeless people, so to speak, see their protection of the shopping center They will be immediately escorted out, the store is excellent
They put perfume samples on other packaged perfumes, I bought perfumes and there were completely different ones, the print of the perfume with the box was the same but there were other perfumes in it
Consultants go around doing nothing, instead of looking at all the price tags, what is on the stock now and what is not. So I bought a gel for washing, there is a price tag for the stock for 5p, as a result, it was punched for 10p. To my question, "why is that?" They replied: "Oh, they forgot to put it away."
A great and not a small store. But why is it all filled with boxes???? Sat 19.00-do not walk down the aisle, because there are both visitors and the process of replenishing the shelves. And not in one place, but all over the store-it spoiled the impression