Minsk-Lada
382 reviews
November 24, 2024
Amazing experience
November 15, 2024
I applied for the purpose of THAT, since the center is close to home. Before that, I always went to Borovaya.
And so :On BOROVAYA STREET
1. record quickly, punch through the database.
2. They always offer coffee if I'm waiting.
3. Points are awarded, which can be used.
4. They remind you a day before the recording.
5. They remind you about the visit on the day of the recording.
On SEROV
IN GENERAL, THERE WAS NOTHING OUT OF IT...THE CAR WAS PICKED UP AFTER 3 HOURS, AS AGREED. IT'S GOOD THAT I LIVE NEARBY AND THESE 3 HOURS, THERE WAS A LOT TO GO.SINCE THEY DIDN'T ASK IF I WOULD EXPECT(
It's also strange that they opened a service for Jilly, but there are no customers in the database.
Little things, of course, but not very pleasant. This is what the service consists of.
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December 8, 2024
The best LADA dealer in Minsk for the sale of cars.
I visited two more dealers before that, there is something to compare with.
The most loyal conditions for concluding a contract, in my case 500 rubles in advance and two weeks for full payment when fixing the price.
Excellent work of the sales specialist Vovk, no imposition of extras and other scales, everything is clear and to the point.(I hope the dealer's management will find the strength and she will be rewarded, as I wrote in the book of reviews and suggestions).
ATTENTION!!!At the beginning of December, when buying a car, cashback works!!!
For the work of the service, I will pay separately.
Good luck to everyone.
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October 30, 2024
From the moment we entered your showroom, I was impressed by the professionalism and courtesy of your staff. The level of competence and attention to detail demonstrated by your team is 1000% . We bought a car for our parents, our first car purchase in the salon, we were very worried and worried, but the wonderful , tactful, competent manager of Vovk Ekaterina Grigoryevna dispelled all our anxiety and doubts. She accompanied us at every stage, answered a million questions, even those she answered 10 minutes ago)) she told me everything about the maintenance of the car, showed and explained every button, every line in the papers, collected documents for the traffic police separately in a file and made our experience of buying a car truly unforgettable. We wish success and prosperity to your team!
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May 3, 2024
Well, what to tell. I came to the salon to check the price of the car. Everything is very beautiful. Gorgeous comfortable cars. The girl told everything very clearly. It's a pity that I arrived on a pre-holiday day and at the end of the day. They recorded my phone numbers and handed them over to the loan department. Immediately after the holidays, they called me and told me everything in an accessible way. I'll definitely come to the salon again when I've thought it over.
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April 24
This estimate is even too high. After the TO-1 with a mileage of more than 14 thousand km, antifreeze was not topped up, which was slightly below the minimum mark. If the proposals stated in writing were fulfilled, then they were formally unsubscribed, and one of them was not answered at all. They didn't even give a verbal answer. I will be present at the next one myself. The staff is generally good-natured, the attitude is correct
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December 1, 2024
Convenient Parking, attentive staff, there is a recreation area, even the security will explain and help with questions where to go, so I recommend it.
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February 25
Friendly staff, good attitude towards visitors, moderate waiting time, high-level service, large Parking
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April 14
I was at the car wash. Perhaps the only one where the engine is washed from below and above using a semi-lift. Without recording. I was very pleased with the result. Guys, the main thing is to remove the protection of the crankcase in advance.
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April 13
It was on a scheduled maintenance, the driver's door handle broke from the outside, it seemed to be repaired, they charged money for it, the next day the handle broke again. I asked to replace the wiper blades, they were not available at the branded service. That's the quality of service, right?
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August 31, 2024
Today, at about one o'clock in the afternoon, I contacted your service for advice. We bought a car (SW Cross 23) in early 2024 from another dealer in another city (the car lives and is operated there), but due to the reluctance to troubleshoot the warranty by this dealer due to laziness and incompetence, I decided to contact your service (the car is fully under warranty and serviced according to the regulations), knowing that you have been doing only Frets for years. The attitude of the staff at the reception did not please me at all. These young people, in my opinion, are only fit to be managers and to be engaged only in sales. They did not take my handling of the problem seriously and with interest. Can't you put really competent people there who are trustworthy and knowledgeable about non-repairs and repairs, who can advise and help in any way? You've been working on these machines for so many years, and I haven't heard a clear answer. I only heard what they told us at our dealership and advised us to continue working locally. Thank you, of course, caps, but this answer will not suit me, because I know it without you. So far, only 3. You have something to work on, I am very, very strongly convinced of this.
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February 1
We would like to thank manager Ekaterina Vovk for the high-quality and professionally done work. We liked everything!
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April 14
So-so service. Technically, it's not bad. Registration, a long wait, to arrange a car - to give, then the same thing - to pick up, everything is very tedious, stretched out in time). The organization of car reception and delivery is lame)
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November 28, 2024
Politely only when selling. There is no service. They say where will you go? We are monopolists. Low quality spare parts. Half of the stated is not fulfilled. Under warranty, it is not realistic to do anything, they have one answer - improper operation.
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January 23
The best place, the service is good. The prices are pleasing for the best quality. The staff is good. The staff explains everything.
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January 27
We quickly made a collapse-convergence, a professional master. A comfortable waiting room. You can pass the inspection
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July 17, 2024
It feels like the most expensive service in Minsk. You can use it while the car is under warranty for mandatory maintenance.
Unlike private services, they perform work according to the factory technological map.
It takes an average of 3 days plus time to deliver the missing parts. Spare parts are ordered by themselves.
You have to sign up for the queue a week in advance.
Before recording, find out the price of THAT.
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September 21, 2024
This is a very interesting car dealership out of three managers whom I contacted about buying a new LADA Granta car, two told me that the car was galvanized, one replied that it was not!it feels like they're selling different cars)) there is a test drive and this is not bad, but the client has no place to drink water or coffee after entering the salon. To put it mildly, the interior is too short.
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January 30
No one greets or greets at the entrance, no one even came up for half an hour... Go to
the store for socks and the consultant will ask if you need help)
Zhiguli in one word!)
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April 18
I always go through a technical inspection here! It's convenient by appointment, everything is clean, neat and fast!
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March 17, 2024
I passed a technical inspection, maintenance at a height - everything is clear and without queues. I will continue to pass here.
Registration of transport also left only positive emotions, there are not many people, everything is fast enough. All the employees I interacted with are very polite and help without any problems if you have any questions. I advise everyone
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January 29
Not a service, but complete darkness, they don't see or hear anything, they drove it under warranty, as soon as they see that the car is on the legal entity, everyone thinks that you are an idiot, you stupidly unsubscribe from the complaint left in the book, arrived at a knock when the steering wheel turned, showed that it creaks and knocks, we checked everything for three days They speak well, but we don't hear any knocking. The knock came again, you can clearly hear even the screeching and creaking when rotating. The master receptionist says I don't hear anything, that is, everyone hears, even the passengers, but he didn't leave a complaint, so the dealer specifically took the car and hinted that it was on a legal entity and they would specifically hold it for a long time, in retaliation, and so it happened. It's just trash. I will call AVTOVAZ and file a complaint with this deaf and blind dealer.The warranty service is simply zero, there is something to compare it with, the attitude towards customers doesn't give a damn, they say , what kind of guarantee do you need , the guarantee is only paid , the acceptance master A. Kastyukevich is the best in quotes
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January 2, 2024
I stopped by the Lada car dealership on the street before the New Year.Serova 1. I really liked it. Managers are professionals in their field. Everything was told and shown. All questions were answered professionally, without water. It is a pity that now the choice of new Lada cars is very scarce, but I hope that this will be resolved in the near future.
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January 11
We performed car body repairs. We did it well, very efficiently. I recommend.
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May 18, 2024
A nice manager girl, correct, friendly and without obsession. The choice, of course, is not so good, I would like Lada Vesta cross 2024, maximum configuration, manual transmission, gasoline, black color. The parking lot is large.
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June 6, 2024
Attentive and fast maintenance of the car at the service station. They do not push too much, they orientate at the prices of different manufacturers of spare parts. As for a woman, where they can cheat at other service stations, I recommend servicing the car here.
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December 5, 2024
Where is my Lada Granta with a gift of winter tires? And there are no (( and there are no grants on sale (( how so? There is only one advertisement, but in fact...
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May 23, 2024
A unique reserve of the Soviet Union of the collapse era. It's cool to buy a car here, the prices are minimal, there are no bonuses, they do not impose. And it's better to serve anywhere, but not at their place)
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March 19
Excellent service! All issues were resolved quickly and efficiently!
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August 15, 2024
They left the car for full painting, they did not do it well, every week for a month they had to leave the car for revision of comments. The interior cannot be cleaned of dirt and bird droppings after their work, apparently shit on the panel is a normal phenomenon for this car center. I do not recommend using the services of this car service.
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October 8, 2023
I had a technical inspection several times before, everything was fine. This year, it took adjusting the headlights, I agreed to do it on the spot, but they told me to wait 2 hours, I didn't have that much time, I asked to record me for another day, where the master would be free, to which they replied that the preliminary recording was only for Lada cars. Logic was incomprehensible. In fact, the adjustment can be done on any car, if you are lucky with a free master, and make an appointment in advance so as not to wait 2 hours - just for frets 🤦♂️
Otherwise, everything is fine.
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August 12, 2024
I was at a car dealership. No one came up, greeted me, or asked me what I wanted. Otherwise, it's fine: clean, tidy, spacious. There is access to the exhibited cars
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May 2
I passed the inspection quickly, the staff checks everything themselves, you just drive the car, super.
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December 7, 2024
A great place where they will patiently pick up your car, loan and escort you to the end
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March 26
I can only write about the inspection, we did everything quickly and clearly, gave a couple of tips.
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July 31, 2024
Many thanks to Ekaterina, the car sales manager, who is very polite and attentive, told in detail about the availability of the necessary car model, suggested which financial institution to contact to get the most favorable loan offer.
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January 29, 2024
I would like to express my deep gratitude to the car sales manager Vasily, who provided competent assistance in buying a car and its pre-sale preparation. In addition, he helped to surprise our parents, to whom the car was intended as a gift. Thanks!
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October 1, 2024
A five-star review for the manager I worked with. There is a large selection of cars, but I recommend contacting the manager to clarify information about the car.
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December 31, 2024
You can get into any car and see whatever you want without any problems
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November 20, 2023
I was at a car repair. Preliminary recording is underway. Comfortable, clean and friendly staff. There is a coffee shop, which greatly increases the comfort of waiting for a car.
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October 26, 2023
I passed the scheduled maintenance three times, did anticorrosion, passed a technical inspection. Impressions are very positive. By appointment, everything is clear, fast. The staff is polite, attentive.
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April 23, 2024
Many thanks to the guy who prolongs THAT. The most human approach! I wish there were more such polite, competent people around!)
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November 17, 2023
Many thanks for the quality of the work performed. I was restoring Vesta after a major accident. The painting of the replaced elements is excellent! Color-in-color! The gaps and geometry are perfect! The car on the road behaves like a new one. All mechanisms and options work flawlessly.
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December 26, 2024
They mislead potential customers, there is an opportunity on the site to sign up for a niva travel test drive, in fact, they did not even have this car, thank you for the fact that this dealer quickly turned away from himself. We will look at the car from the competitors
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September 26, 2024
Excellent service and a spare parts store. Prices for some works are lower than those of garage craftsmen.
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April 14, 2024
Many thanks to the employee of the car dealership, Katerina, for the excellent and professional support of the purchase of a car!
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November 3, 2023
The staff is friendly, helpful. We consulted on all the questions of interest. I especially want to note the professionalism of the receiving engineer Maxim.
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June 5, 2024
Good service
Price quality fire.
Plus, on many issues, they will tell you what and how, without trying to take extra money.
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January 3
They promised to call me back when the spare part I needed appeared, but they never called back. It's not easy to get into the service. The record is almost a month in advance. I needed it urgently and had to go to other places.
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July 20, 2023
The service station staff are just great. The brake system needed to be diagnosed and, if necessary, repaired, and then they wanted to undergo a technical inspection. The employees did everything efficiently and in the shortest possible time, they passed the inspection practically instead of us. Thank you very much. You work exactly where you need to. We will only contact you.
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