Quick, clear actions of the staff, promptly made analyses, pleasantly surprised by the level of professionalism
See original · Русский
1
1
Е
Е. В.
Level 6 Local Expert
May 15
We waited for 2 hours, because the nurse did not own a computer and could not find the date of planned hospitalization.
They forced relatives to run around the clinic to clarify the date and code. She could solve all this with a call or the help of other medical staff. So no, she sent an old grandmother relative to run around the clinic.
I sat waiting for 2 hours, although there were not many people, until I lost consciousness from the pain shock. The receptionist saw that it was bad, but no one offered any help, but even to lie down on a gurney until the documents were ready. I woke up after losing consciousness on a gurney in the department.