I haven't been able to get proper treatment since April. At first, I waited more than a month for a consultation, which was repeatedly postponed. Then they prescribed injections, the course of which I have not been able to take since June. Because the doctor is sick, the doctor is on vacation. And now they seem to have forgotten about me. They rescheduled the course of injections from June to August and do not call. And I'm losing my eyesight.
There is 1 window open at the reception desk on Monday at 10 a.m. There is no electronic queue. A full waiting room of people consisting of old people who, due to their age, do not remember well who they were in line for, which is why the queue gets lost. Is it really hard to put an electronic queue in 2024?
There is a problem getting through - either the call is reset, or the handset does not pick up. The lens was inserted with an offset, the suture was removed a few times and the eye was inflamed for several months. They brought an infection into the eye
Of course, in well-known paid clinics, the service is at a higher level, but in this place the service, although not of the highest class, but still I note the attentiveness and goodwill of all specialists. The queue was small only at the registrar, and it seemed to be the same for the doctor, but it passed quickly enough. We went to a consultation, signed up for surgery, the queue is about 2 months with a little bit. There are different reviews about the hospital, but so far nothing seditious has been found, I recommend it!
A stuffy, cramped building. A healthy person can lose consciousness there…
Three months in advance and in line for a consultation with a specialist (after examination) Three hours is just "super." The management apparently does not pay attention to such trifles!!!!
I would like to note that most of the people are elderly and not quite healthy!!!
The emergency room is unsanitary, despite the fact that repairs are being carried out,
You can create more acceptable conditions. The admission of patients is conducted at a low professional level. Not paying attention that there are a lot of senior citizens.
Attentive doctors and friendly nurses! I didn't notice a single bad word or a sidelong glance towards the patients. Although many patients are elderly, the staff treats them with respect and understanding! Thank you so much for the excellent service and attention to each patient!!
The doctors are responsive and good. This building needs renovation and modernization with the possibility of an electronic queue. If you have signed up for a certain time, you can wait a few more hours.
Getting through to the reception is a horror!!! When you call, you find yourself 9-10 in line, the waiting time is from 18 minutes, as a result, the call breaks down and everything starts over. I have never encountered this anywhere.