I gave my mom an apartment here today. The registrar Ignatova Lina Anatolyevna was making out, quickly, clearly and transparently. I was pleasantly surprised by the quality of services!!!

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Антон З.

Level 4 Local Expert

A very cozy place with well-established processes. 17 people walked in front of me in 30 minutes.

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Роман Бодров

Level 13 Local Expert

An important structure for all of us. Therefore, expectations are not like those of a fast food cafe. However, the reality is worse than expected. 1. Comfort and organization of the process is not bad. It's clear where to go, everything is logical. The room is large. Rating: 4.5 out of 5. 2. The quality of services is average. The speed is low. The tariffs are not transparent. Evaluation: 3 out of 5. 3. Customer orientation and attitude to the client is a Tin ...!! There were 3 contacts with employees and all three specialists behaved with exaggerated arrogance. Manners and tone - as if they were "ministers". The desire to help is zero. Answers: "I don't know", "read for yourself" or the answers will be completely off topic. "Clucking" and "sighing", "rolling your eyes" - this is what you will inevitably encounter. Score 0 out of 5. URGENTLY do something about it! If the management is reading, they are ready to provide the names of particularly polite specialists.

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