Minsktrans
149 reviews
May 3
Buses have very high handrails, it is not possible to reach, it is not convenient to hold on to the straps, you dangle with great tension "like a sausage", at the moment of emergency braking, many people are injured even during normal braking, a woman broke her arm in front of my eyes from a slight push, passengers who only kept on their feet got a lot of bruises, because no one can reach the handrails, the vertical handrails are overloaded with people, it is difficult to move around the cabin. There are few storage sites and this is just problem number 1, it takes a very long time to board and disembark. Electric buses are not the most comfortable, they are very narrow, and there is no air conditioning. The one who sets the standards for public transport does not ride the bus.
See original · Русский
1
January 5
We were traveling from Belarus to Poland on December 26 at 22:00. The carrier is a branch of Bus Park No. 5 of the State Enterprise Minsktrans. Even at the very beginning of the journey from Minsk, it was clear that the bus was not heated, it was very cold inside, but we went anyway. And we would have gotten to Poland on it if the passengers hadn't started to get indignant: one of them (and there were only 8 of us) had a child, and he started coughing because he was frozen. And only then did the drivers decide that something had to be done. Already at the border, we are informed that the stove has broken (come on!) and we will be taken to Brest railway station to wait for the next flight, and then they will pick us up. Not only could we get sick on that icy bus, we waited 2.5 hours for the next flight, and we could have been asleep at that time (we waited from 2:30 a.m. to 5 a.m.). And by the way, as far as I remember, the flight that picked us up was cheaper (but I'm not claiming), since his departure was not in the evening (like ours), but at night. Naturally, no one reimbursed us for this difference and, as usual, no one even apologized for the situation. Wow!
P.S. Buses are inconvenient, it's better to go with another company (it will be much cheaper there). We got back with Ecolines, the price difference for one is 60 rubles in favor of the second. So also the buses are more modern
See original · Русский
1
December 29, 2024
Having a ticket is not a guarantee that you will go. My husband and I came to board the Minsk - Warsaw flight (and my husband was standing with suitcases in the distance) and it suddenly seemed to the driver that my husband was drunk and he offered to give him 100 euros to go. My husband came over and we were outraged by the driver's ideas, refused to pay a bribe, and we were refused seats. The bus left and there was no one to solve the problem with, there was no one to prove it. We bought tickets with cash from the driver and took the next bus. Standing at the border, we realized that drivers are just making a lot of money, all the available seats on buses are being sold. They decide who to take and who not to take, they are the masters of the situation. It makes no sense to buy tickets - then they won't earn from you, you need to pay them in your pocket.
See original · Русский
1
1
March 25
A disgusting organization. Since tram travel has been opened due to the construction of the metro, is it impossible to run additional trams on other routes? I mean, along the green meadow-serebryanka line.
There are full stops of people, trams run every other time, you never know if you'll make it to work or not.
Not only does it travel once every 10 minutes, but this rusty trough on wheels also travels at the speed of a turtle, because the trackbed is in terrible condition, on the site of Zmitroka Byaduli- Serebryanka Square, the tram driver goes out every five minutes to fix the stuck rails. The horror!!!!
The tram network works better in Vitebsk than in Minsk, the capital.
See original · Русский
2
1
October 17, 2024
I love this company, I travel everywhere and always by transport (I really like it!). When the time for trolleybuses returns to Trolleybus Park No. 5, I always watch them very pleasantly, new trolleybuses, electric buses, buses, and new T-811 trams are promised. Thank you for having us! 👍 🚈🚍🚌🚎
See original · Русский
2
3
May 7
The Minsktrans drivers are very surprised by the 57 bus, which was supposed to arrive at 12 minutes, but it just drove past, there were people standing and sitting on the bus, it was clear that the bus was not registered and so on, before that I stood for 20 minutes, went into the application shows that the bus is delayed, went in 2 times shows that it will be already in It's 26 minutes, so please be careful and look at the stops, this is not the first time such a situation has occurred.
Stop "Opera House" route towards "Semashko"
See original · Русский
1
December 9, 2024
Good day. I want to express my gratitude to the driver of the 48th bus. In the morning, on Thursday 5.12. 24, I drove up to school with my child. We got off at the Tashkent bus stop. We forgot a bag with a sports uniform on the bus. The visitor noticed this. He opened the door and allowed us to pick up the forgotten things. Thanks! I wish all drivers were as attentive.
See original · Русский
2
January 31
I don't understand what the jokes and personal wishes of the drivers are, especially the 84 and 65 buses....they walk all the time as they want, they arrive earlier, they are late, they don't come at all Why should I stand in the cold for half an hour because of them and ruin my health because of the negligent attitude of drivers to work. I understand if it was just once, but no, it repeats all the time in sooooo rare cases, they arrive on time. Who will pay for my treatment if I get sick??? Honestly, I'm already tired and just fed up with this trash.
See original · Русский
2
1
February 21
It was the second time we traveled from Poland to Minsk on such a gray MINSKTRANS bus. Oh, it's very cold on the bus!!! We bought tickets for SINDBAD in Poland, and the gray MINSKTRANS bus arrived, my God, I kind of hate it!!! Why did you change SINDBAD to MINSKTRANS? Have we been deceived??? The price is expensive, unfair!!!What a rustic, terrible sight they looked... Nausea was already due to the discomfort and cold, and broken chairs and handles, the toilet would not open. IT'S TIME TO DISPOSE OF THE GRAY MINSKTRANS!!!
See original · Русский
1
April 25
Terrible service!
The flight from Saint Petersburg to Minsk on 03/17/2025 left extremely negative impressions:
-Boarding without control– drivers do not count passengers and abruptly close the doors, we had to literally run after the bus.
- System glitches – due to failures in the online check-in, drivers manually entered data, delaying the flight.
- Stops were too short - it was impossible to go to the toilet or have a snack properly, the driver closed the doors in front of his nose.
I do not recommend it! The service is at zero, the organization is lame.
See original · Русский
1
May 24
Hello.Tell me, has your department installed an electronic scoreboard in order to mislead people???Since the installation, I've been running 40 percent late for work!!! My transport number is on, for example, for 3 minutes, and he left a minute ago!And the like.It takes a long time to list!Your system is working against the population!Who needs this lousy show-off???
See original · Русский
March 10
Today I was traveling on bus route 67, the bus was different on this route, I will attach a screenshot of the ticket. The driver at the Ruchey bus stop just slightly opened the door and immediately began to close it! I almost pinched my head, barely dodged, but I pinned my leg. Then he apparently realized that something was wrong and opened the door. He was obviously in a hurry. He drove the road everywhere as if stung. Take measures to prevent this from happening again.
See original · Русский
1
November 26, 2024
I would really like to advise the employees of the Ministry of Transport to take the 85c bus (Gatovo train station) at least once during rush hour! And so you can't log in, and lately flights have been constantly skipped! The buses are overcrowded, already at the second stop they are not able to accommodate all passengers. The crush, people are getting sick. The hotline constantly says that buses are breaking down. So why can't broken buses be replaced? Why are there small intervals on other routes in the city and buses run half-empty, but in Gatovo, where 16 thousand people live, even during rush hour, the interval is 15 minutes or more? Do you think other people live outside the city who are comfortable standing at bus stops for half an hour and an hour, getting wet in the rain and freezing in the cold? And how do students get home? Why put the most finished buses that are not able to go on this march????
See original · Русский
4
December 8, 2024
Drivers in this company are mainly people who are offended by life, who are not ashamed to slam the door in their face and at the same time drive off and stand on red. Although, I remember the advertising in transport when a young man runs up and the doors slammed in his face. Perhaps the summer is not in the narrow-minded drivers, but in the leaders of which, Given that you can stand waiting for the next flight for a long time and the weather does not spoil Belarusians, then such an attitude towards your customers is, to put it mildly, surprising and leaves much to be desired. Who does this office work for? And
See original · Русский
2
March 20
On bus route 26, the stop on Vygotsky Street was removed, i.e. there is a stop towards the ring on Pavlina Medelka Street, but not in the opposite direction. At the ring, the driver drops the passengers off, referring to the instructions. So give us back the stop on Vygotsky so that people don't go to the ring. Now, to get on a transport, you need to walk the whole stop forward or back into the ring. It is especially difficult for older people to walk with a child. There are probably 2 solutions to the problem, return the stop or let the driver not drop people off in the ring!
See original · Русский
1
April 19
04/19/25 the 49th bus was traveling at the Pushkinskaya station stop at 11.24, I saw how the woman was late and ran to the bus, the driver saw it all perfectly well, in the end he just closed the doors, stood for 5 seconds, looking at the woman and drove on
See original · Русский
1
March 1
On weekends, the schedule seems to be just like that, it says that 10:31, you come to the bus stop, there was no bus, as a result, he is not even late, he does not arrive at all, because of such negligence you have to be late for work, and this is not the first time, it concerns 57 The bus service is terrible.
See original · Русский
March 11
Why do buses go as they want,59 trolleybus, 107 bus,what kind of jokes do the drivers have, 59 trolleybuses were waiting, NONE arrived in 25 minutes,107 bus missed the time at all, it was supposed to arrive at 43 and the next one arrived at 52, tired of waiting for these buses for 15-20 minutes
See original · Русский
January 22
I've never seen anything like this before, I'm standing at the Military Cemetery bus stop in Minsk, waiting for the bus towards Victory Square, it was 11:38, and the bus was passing by without any hesitation, how is that at all? Do we need to stop at the bus stops already???? Or is it a new schedule of stops on Saturdays (18.01.25)
See original · Русский
March 28
I was going to get a haircut, I was waiting for the 4th bus, but it didn't arrive, and moreover, the application showed that he had neither left earlier nor was late, he just didn't arrive, the bus was at 14.43 on Radishchev, please take action. I lost my reservation and I have to wait a hell of a long time.
See original · Русский
February 9
Route 166 (Southwest - Ostrogskiye) The drivers of this route, it's just something with something! They work as they want! Why is there a timetable for routes? Well, it definitely doesn't exist for them! They drive as they want, then they arrive 10 minutes earlier, then later!
See original · Русский
August 23, 2024
At the moment, with the current situation at the border, there are a couple of negative claims against drivers and bus fleets who make trips to Europe, in this situation across the Polish border
Firstly, at the ticket offices they tell false information about the time that you will pass , it's not 15-20 hours, but two or three days , so people who plan their trips or already have bus tickets in mind .
But this can be circumvented by paying extra money in the queue and transferring to another bus
This is the second pritension , which makes you very angry , past the fact that they earn from their own , they talk brazenly and you can say that they inspire you to leave the bus .
And then when the bus becomes empty and is closer to the border itself, they take new passengers from the end and charge from 40 to 70 euros per person , earning on this .So if you don't mind the money, this is for you.
See original · Русский
1
October 26, 2024
It is not the first time that the 124 bus towards Beruta closes the doors at the Avakian stop without giving an opportunity to enter!!! Today is the same situation, the doors have closed in front of the face! It's terrible when the driver does not look at the side mirrors, the child could be more nimble and without thinking to jump in and he would be pinned by the door, and the driver simply would not see the situation because he does not look at the mirrors. I am outraged by the lack of professionalism of this driver!!! I call the phone number of the car park to which this bus belongs, no one picks up the phone. The first time I thought it would happen, but the third time it's already scary! Is it scary to ride a public transport?!! The route of the day is at 10:00 at Avakian's stop, the bus arrived at 09:58. I wasn't the only one at the bus stop and I wasn't the only one who didn't go in. People are completely outraged as they recruit such inexperienced drivers. After all, the driver is responsible for transporting people!!! Of course, I will also personally call the bus park, the number is not responding today, and the other one does not exist at all. I'm late for work today, but it's better to be late for work than to get into an ambulance due to the carelessness of the bus driver No. 124 Be vigilant and attentive!!!
See original · Русский
April 10
Set up the morning schedule for the 84 bus from Rokossovsky Ave. Every day at a different time
Frequent transport delays, frequent late arrivals to work..
See original · Русский
April 22
04/22/2025 from 7.50 to 8.15 I did not see the bus to the airport 300 e - I did not even see it on the horizon of the Uruchye metro station, the electronic timetable assured that it passed by, I checked every bus in this interval, it was not there
See original · Русский
February 23
The transport from Angarsk is disgusting. In the morning, the 3rd trolleybus most often does not arrive, you have to get to work by ferry. This has never happened before. But lately it's been the order of the day.
See original · Русский
2
January 7
Flight Minsk to Vilnius. Greasy, dirty seats that won't fold and wobble, the bus stinks of exhaust and it's cold, the toilet lights don't work, there's no toilet paper. And the ticket costs 190 rubles. Choose other carriers
See original · Русский
1
January 4
Bus on the Zhdanovichi-Adoevsky route 04.01.25. very rude driver Vargan V. : why are we standing, why are we knocking, why do we need a ticket at all……
Aggressive drivers should not carry such a large number of passengers.
See original · Русский
September 22, 2024
Buses for international transportation are a nightmare. There is no comfort for its own citizens. As they went on excursions in such places 15 years ago at school, so now the operation continues. WiFi? No Toilet? It doesn't work for technical reasons, and when does it work at all? What can I say, there is simply not enough legroom.
See original · Русский
1
1
March 9, 2023
I was traveling on an international flight from Warsaw to Minsk. I was pleasantly surprised:
There is a lot of space- large seats, very clean - like a brand new bus, the drivers are very nice and caring (I was traveling with a child). Among the disadvantages - the toilet is closed, the handles are poorly fixed, the bus left an hour later (which may be due to crossing the border), there is no Wi-Fi. And another nice bonus that not everyone has is a 50% discount for a child. In short, I am very happy. I avoided state carriers, but now I will safely buy tickets from them
See original · Русский
8
2
March 7
Today, 03/7/2025, I was riding in an unheated tram 6 , it's interesting to save money, or spring has already come, considering the weather in the morning, it's not cool for spring.
See original · Русский
October 23, 2024
Utter horror, constant delays of 10 minutes or more, even WITHOUT traffic jams, buses and trolleybuses simply may not arrive and you have to wait for half an hour for the next one. How can you be punished for being late at work /school with such transport? You have to get up a few hours earlier to get where you need to be on time. It would be fine if these were isolated cases (transport broke down, etc.), but if this happens regularly, then it's worth doing something about it.
See original · Русский
December 19, 2024
Thanks a lot to the drivers of route 124. And dispatchers. I sowed my wallet, called, and found it in just 5 minutes. Thank you very much!
See original · Русский
1
May 16
Good morning. I went to work early this morning, on bus number 40. The temperature was +1° outside and +4° on the bus. The question is, is it really difficult for vadyatel to turn on the interior heating?
See original · Русский
October 24, 2024
It's just terrible what's going on in public transport in Minsk. These controllers are the only ones who can earn money from honest and decent passengers without entering into their position. They only know how to fine passengers, and put money in their pocket and get extra money to add to their salary. And it's also not known how much they can earn in a day. Make sure that the inspectors do not earn money from honest and decent citizens of their country.
See original · Русский
1
2
September 12, 2024
IT'S JUST NOT POSSIBLE ANYMORE!!!
buses are 5-10 minutes late, or they may not come at all, is this normal?
I waited for the 139 bus for 27 minutes, 2 buses just did not arrive, and this is at 6 pm, when everyone is going home.
I don't say anything about the morning at all, but the bus is 5-10 minutes late every time, and people are in a hurry to go to work!!!!!
sometimes you just want to cry out of desperation - you buy a 50p ticket
. The result: you take a taxi just so you don't be late for work
is utter horror
See original · Русский
3
1
May 23
I wanted to ask about bus 16 from Chizhovka to Angarsk 4, the bus was supposed to arrive in 5 minutes at the exact time of 14:23 (Varvasheni street 6). It was raining outside, and there were a lot of people at the bus stop. As a result, the bus arrived in 27 minutes. And then I was even late for the time that is set according to the table. 22 bus runs more often and without delay, but 16 is not the first time it has been so late, at least someone will figure it out, or will people themselves guess how to do when the bus arrives?
See original · Русский
August 13, 2024
09.08 at 10:00 Minsk-Riga (went to Braslav). Bus park number 5. Arrival in Boaslav was at 14:15. I was traveling to pick up a new passport, I had to make it before the end of the working day (17:00).
The bus broke down in Begomla. No one explained what happened, how much to expect, etc. Information needs to be extracted from drivers and we received it in a rough form. A new bus was called from Minsk. The drivers smoked and played on the phone, and when asked "how much to expect a new bus, did it leave, what time did it leave", we received an answer with a grin, "we don't know how the bus will arrive, we'll tell you." They also (according to them) could not contact and ask. We're in the Stone Age. We stood for three hours on the Run. It's a 2-hour drive from Minsk!!!! Accordingly, they do not have an established algorithm for working with a breakdown of transport.
We arrived in Braslav at 17:35!!!! We drove slowly, stood at each point more than we should (WHY do this if we had just defended 3 HOURS in a Run). Upon arrival, I was not immediately given my luggage, but was forced to wait until the tickets of new passengers were checked and only then opened. Although there are 2 drivers!!!
!!! I was embarrassed, even though I took the day off on purpose. Who will refund the ticket purchased in vain (above the average price)!?
The worst trip, organization, and staff in all years.
See original · Русский
1
1
November 20, 2024
I take the 49 bus in the morning, everything was fine, the bus arrived on schedule, but two weeks ago the situation changed, the bus does not travel on schedule, each time a different arrival time, I'm late for work, I just don't have enough patience!
See original · Русский
April 17
Prices have been raised, but transport could not get on the route, and it does not go on. The 40 bus has a long interval as it is, and when it just doesn't come at all, it's a nightmare. There is no conscience.
See original · Русский
1
August 5, 2024
We were traveling on the Minsk-Riga flight on August 5 at 10.00. The bus is very dirty, the windows, curtains, seats are all greasy, stained. The toilet drain did not work - all the feces lie there for hours... But the worst thing is the attitude of the drivers. Everything is in a commanding tone, they did not wait for help with the luggage. We left 15 minutes later, as the bus arrived at the station at 9.50, as a result, we were hurried at each stop, stopped for a maximum of 5 minutes. In the end, on the way from Daugavpils to Riga, the driver asked the passengers to move on, he lay down for 4 hours and slept.. The worst bus, the worst drivers, the worst flight in 15 years of my regular trips Minsk-Riga. Not worth the money, for sure.
See original · Русский
1
May 8
Make 101 bus more punctual , it's always late , or it arrives much earlier , and sometimes it doesn 't arrive at all.
See original · Русский
June 3
78 The bus does not run according to schedule, but as it pleases. I don't give a damn about ordinary people who take public transport.
See original · Русский
March 19, 2024
The inscription on the scoreboard: "Azdoroulenchy center Zhdonov ...". This is in what language and where will I arrive at the end?
the 91st bus constantly runs 7-10 minutes late, provided that there are no congestion and traffic jams on the roads, the weather is good, without snowfalls, showers and hurricanes.
Several times, strange people without identification marks entered the transport and began to be interested in paying for travel. Just people in jackets and with a phone in their hands. It turned out that these were inspectors, they were just freezing, so they wore vests and a badge under their jacket. Why can't I wear it over my jacket? Because I also don't want, knowing what is happening in the field of IT and personal data protection, to just put a travel card to a stranger's phone.
Thank you to the driver of the 44th bus and the dispatcher for delivering me to the terminal and saving the package I forgot. But since there is something to work on, I'm shooting one star.
See original · Русский
1
6
June 6, 2024
Bus fleet No. 5.Buses are produced for INTERNATIONAL flights that are technically defective.From the driver's conversation with someone on the phone, it became clear that they knew about these malfunctions in advance.A bus with traces of an accident on both sides.Nothing works in the cabin: no chairs, no ventilation, no toilet, no seat belts.The seats and the cabin itself are dirty.Drivers are rude.Buses are late or do not arrive at all and this is not reported anywhere.The regime of sanitary stops is not observed.We will write a collective complaint to the KGC, as well as leave an appeal on the President's website
See original · Русский
1
February 22
I ride 3 trolleybuses almost every day, and I can count on the fingers of one hand how many times in half a year it arrived on time, and not later or earlier than its time. You arrive 10 minutes before the trolleybus, and it's always late, and it's good if it's 5 minutes, but no, it gets to 10 minutes or more if it arrives at all, and then either two or three trolleybuses go one after the other.
No matter what time you come, you'll never make it in time!
I'm only talking about the morning trolleybuses that run around 8 a.m.
Take action!
See original · Русский
1
June 18, 2024
I would like to note the professional and careful driving, as well as the courtesy of the driver of the 164 route Gatovo - d / s Avtozavodskaya Igovina Mikhail Andreevich. I drive this route to and from work every day, the drivers and driving style are different, Mikhail respects you for your work!!!
See original · Русский
2
November 22, 2024
I put one star just for the fact that I'm going to the parking lot, there's no one, I'm alone. The trolleybus takes me away, I'm running ahead of me, I'm running, he didn't even stop at the parking lot, he immediately went is that okay?
See original · Русский
December 3, 2024
When will they learn how to work? They made a schedule and didn't give a damn about it, which day in a row at 8:36, 7 does not arrive.
If you use public transport, take stock of the fact that they are irresponsible.
See original · Русский
July 10, 2024
130 bus Minsk, 10.07.24g. 3 buses did not arrive in the morning, what is this? Cancel transport in the morning when everyone is in a hurry to work, and this is the only transport in this direction from Pushkinskaya. I would like to know the reason.
See original · Русский
1
1