Minsktrans
125 reviews
October 17, 2024
I love this company, I travel everywhere and always by transport (I really like it!). When the time for trolleybuses returns to Trolleybus Park No. 5, I always watch them very pleasantly, new trolleybuses, electric buses, buses, and new T-811 trams are promised. Thank you for having us! 👍 🚈🚍🚌🚎
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August 23, 2024
At the moment, with the current situation at the border, there are a couple of negative claims against drivers and bus fleets who make trips to Europe, in this situation across the Polish border
Firstly, at the ticket offices they tell false information about the time that you will pass , it's not 15-20 hours, but two or three days , so people who plan their trips or already have bus tickets in mind .
But this can be circumvented by paying extra money in the queue and transferring to another bus
This is the second pritension , which makes you very angry , past the fact that they earn from their own , they talk brazenly and you can say that they inspire you to leave the bus .
And then when the bus becomes empty and is closer to the border itself, they take new passengers from the end and charge from 40 to 70 euros per person , earning on this .So if you don't mind the money, this is for you.
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November 26, 2024
I would really like to advise the employees of the Ministry of Transport to take the 85c bus (Gatovo train station) at least once during rush hour! And so you can't log in, and lately flights have been constantly skipped! The buses are overcrowded, already at the second stop they are not able to accommodate all passengers. The crush, people are getting sick. The hotline constantly says that buses are breaking down. So why can't broken buses be replaced? Why are there small intervals on other routes in the city and buses run half-empty, but in Gatovo, where 16 thousand people live, even during rush hour, the interval is 15 minutes or more? Do you think other people live outside the city who are comfortable standing at bus stops for half an hour and an hour, getting wet in the rain and freezing in the cold? And how do students get home? Why put the most finished buses that are not able to go on this march????
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January 5
We were traveling from Belarus to Poland on December 26 at 22:00. The carrier is a branch of Bus Park No. 5 of the State Enterprise Minsktrans. Even at the very beginning of the journey from Minsk, it was clear that the bus was not heated, it was very cold inside, but we went anyway. And we would have gotten to Poland on it if the passengers hadn't started to get indignant: one of them (and there were only 8 of us) had a child, and he started coughing because he was frozen. And only then did the drivers decide that something had to be done. Already at the border, we are informed that the stove has broken (come on!) and we will be taken to Brest railway station to wait for the next flight, and then they will pick us up. Not only could we get sick on that icy bus, we waited 2.5 hours for the next flight, and we could have been asleep at that time (we waited from 2:30 a.m. to 5 a.m.). And by the way, as far as I remember, the flight that picked us up was cheaper (but I'm not claiming), since his departure was not in the evening (like ours), but at night. Naturally, no one reimbursed us for this difference and, as usual, no one even apologized for the situation. Wow!
P.S. Buses are inconvenient, it's better to go with another company (it will be much cheaper there). We got back with Ecolines, the price difference for one is 60 rubles in favor of the second. So also the buses are more modern
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October 26, 2024
It is not the first time that the 124 bus towards Beruta closes the doors at the Avakian stop without giving an opportunity to enter!!! Today is the same situation, the doors have closed in front of the face! It's terrible when the driver does not look at the side mirrors, the child could be more nimble and without thinking to jump in and he would be pinned by the door, and the driver simply would not see the situation because he does not look at the mirrors. I am outraged by the lack of professionalism of this driver!!! I call the phone number of the car park to which this bus belongs, no one picks up the phone. The first time I thought it would happen, but the third time it's already scary! Is it scary to ride a public transport?!! The route of the day is at 10:00 at Avakian's stop, the bus arrived at 09:58. I wasn't the only one at the bus stop and I wasn't the only one who didn't go in. People are completely outraged as they recruit such inexperienced drivers. After all, the driver is responsible for transporting people!!! Of course, I will also personally call the bus park, the number is not responding today, and the other one does not exist at all. I'm late for work today, but it's better to be late for work than to get into an ambulance due to the carelessness of the bus driver No. 124 Be vigilant and attentive!!!
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December 29, 2024
Having a ticket is not a guarantee that you will go. My husband and I came to board the Minsk - Warsaw flight (and my husband was standing with suitcases in the distance) and it suddenly seemed to the driver that my husband was drunk and he offered to give him 100 euros to go. My husband came over and we were outraged by the driver's ideas, refused to pay a bribe, and we were refused seats. The bus left and there was no one to solve the problem with, there was no one to prove it. We bought tickets with cash from the driver and took the next bus. Standing at the border, we realized that drivers are just making a lot of money, all the available seats on buses are being sold. They decide who to take and who not to take, they are the masters of the situation. It makes no sense to buy tickets - then they won't earn from you, you need to pay them in your pocket.
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January 11
You can restore a lost travel card. It's good. But the price for this is too high: your time (you have to come twice and fill out some papers each time, then wait two days for a call), and then pay 10.50 rubles. for restoring information on the card + buy a new card for 3.99 (if you still have the old one, then you don't have to buy it). I don't think this job is worth that much money.
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August 13, 2024
09.08 at 10:00 Minsk-Riga (went to Braslav). Bus park number 5. Arrival in Boaslav was at 14:15. I was traveling to pick up a new passport, I had to make it before the end of the working day (17:00).
The bus broke down in Begomla. No one explained what happened, how much to expect, etc. Information needs to be extracted from drivers and we received it in a rough form. A new bus was called from Minsk. The drivers smoked and played on the phone, and when asked "how much to expect a new bus, did it leave, what time did it leave", we received an answer with a grin, "we don't know how the bus will arrive, we'll tell you." They also (according to them) could not contact and ask. We're in the Stone Age. We stood for three hours on the Run. It's a 2-hour drive from Minsk!!!! Accordingly, they do not have an established algorithm for working with a breakdown of transport.
We arrived in Braslav at 17:35!!!! We drove slowly, stood at each point more than we should (WHY do this if we had just defended 3 HOURS in a Run). Upon arrival, I was not immediately given my luggage, but was forced to wait until the tickets of new passengers were checked and only then opened. Although there are 2 drivers!!!
!!! I was embarrassed, even though I took the day off on purpose. Who will refund the ticket purchased in vain (above the average price)!?
The worst trip, organization, and staff in all years.
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August 5, 2024
We were traveling on the Minsk-Riga flight on August 5 at 10.00. The bus is very dirty, the windows, curtains, seats are all greasy, stained. The toilet drain did not work - all the feces lie there for hours... But the worst thing is the attitude of the drivers. Everything is in a commanding tone, they did not wait for help with the luggage. We left 15 minutes later, as the bus arrived at the station at 9.50, as a result, we were hurried at each stop, stopped for a maximum of 5 minutes. In the end, on the way from Daugavpils to Riga, the driver asked the passengers to move on, he lay down for 4 hours and slept.. The worst bus, the worst drivers, the worst flight in 15 years of my regular trips Minsk-Riga. Not worth the money, for sure.
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September 12, 2024
IT'S JUST NOT POSSIBLE ANYMORE!!!
buses are 5-10 minutes late, or they may not come at all, is this normal?
I waited for the 139 bus for 27 minutes, 2 buses just did not arrive, and this is at 6 pm, when everyone is going home.
I don't say anything about the morning at all, but the bus is 5-10 minutes late every time, and people are in a hurry to go to work!!!!!
sometimes you just want to cry out of desperation - you buy a 50p ticket
. The result: you take a taxi just so you don't be late for work
is utter horror
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September 22, 2024
Buses for international transportation are a nightmare. There is no comfort for its own citizens. As they went on excursions in such places 15 years ago at school, so now the operation continues. WiFi? No Toilet? It doesn't work for technical reasons, and when does it work at all? What can I say, there is simply not enough legroom.
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December 9, 2024
Good day. I want to express my gratitude to the driver of the 48th bus. In the morning, on Thursday 5.12. 24, I drove up to school with my child. We got off at the Tashkent bus stop. We forgot a bag with a sports uniform on the bus. The visitor noticed this. He opened the door and allowed us to pick up the forgotten things. Thanks! I wish all drivers were as attentive.
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October 23, 2024
Utter horror, constant delays of 10 minutes or more, even WITHOUT traffic jams, buses and trolleybuses simply may not arrive and you have to wait for half an hour for the next one. How can you be punished for being late at work /school with such transport? You have to get up a few hours earlier to get where you need to be on time. It would be fine if these were isolated cases (transport broke down, etc.), but if this happens regularly, then it's worth doing something about it.
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October 24, 2024
It's just terrible what's going on in public transport in Minsk. These controllers are the only ones who can earn money from honest and decent passengers without entering into their position. They only know how to fine passengers, and put money in their pocket and get extra money to add to their salary. And it's also not known how much they can earn in a day. Make sure that the inspectors do not earn money from honest and decent citizens of their country.
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November 20, 2024
I take the 49 bus in the morning, everything was fine, the bus arrived on schedule, but two weeks ago the situation changed, the bus does not travel on schedule, each time a different arrival time, I'm late for work, I just don't have enough patience!
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December 8, 2024
Drivers in this company are mainly people who are offended by life, who are not ashamed to slam the door in their face and at the same time drive off and stand on red. Although, I remember the advertising in transport when a young man runs up and the doors slammed in his face. Perhaps the summer is not in the narrow-minded drivers, but in the leaders of which, Given that you can stand waiting for the next flight for a long time and the weather does not spoil Belarusians, then such an attitude towards your customers is, to put it mildly, surprising and leaves much to be desired. Who does this office work for? And
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September 21, 2024
I went to work on the evening of September 21, 2024 at 20:00 I was on the island of Loshitsa-9. According to the schedule, Lander 148c should be at 20-12. but alas.. The bus arrived at 20-33. What kind of outrage is this???
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March 9, 2023
I was traveling on an international flight from Warsaw to Minsk. I was pleasantly surprised:
There is a lot of space- large seats, very clean - like a brand new bus, the drivers are very nice and caring (I was traveling with a child). Among the disadvantages - the toilet is closed, the handles are poorly fixed, the bus left an hour later (which may be due to crossing the border), there is no Wi-Fi. And another nice bonus that not everyone has is a 50% discount for a child. In short, I am very happy. I avoided state carriers, but now I will safely buy tickets from them
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November 22, 2024
I put one star just for the fact that I'm going to the parking lot, there's no one, I'm alone. The trolleybus takes me away, I'm running ahead of me, I'm running, he didn't even stop at the parking lot, he immediately went is that okay?
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January 4
Bus on the Zhdanovichi-Adoevsky route 04.01.25. very rude driver Vargan V. : why are we standing, why are we knocking, why do we need a ticket at all……
Aggressive drivers should not carry such a large number of passengers.
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January 7
Flight Minsk to Vilnius. Greasy, dirty seats that won't fold and wobble, the bus stinks of exhaust and it's cold, the toilet lights don't work, there's no toilet paper. And the ticket costs 190 rubles. Choose other carriers
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December 3, 2024
When will they learn how to work? They made a schedule and didn't give a damn about it, which day in a row at 8:36, 7 does not arrive.
If you use public transport, take stock of the fact that they are irresponsible.
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March 19, 2024
The inscription on the scoreboard: "Azdoroulenchy center Zhdonov ...". This is in what language and where will I arrive at the end?
the 91st bus constantly runs 7-10 minutes late, provided that there are no congestion and traffic jams on the roads, the weather is good, without snowfalls, showers and hurricanes.
Several times, strange people without identification marks entered the transport and began to be interested in paying for travel. Just people in jackets and with a phone in their hands. It turned out that these were inspectors, they were just freezing, so they wore vests and a badge under their jacket. Why can't I wear it over my jacket? Because I also don't want, knowing what is happening in the field of IT and personal data protection, to just put a travel card to a stranger's phone.
Thank you to the driver of the 44th bus and the dispatcher for delivering me to the terminal and saving the package I forgot. But since there is something to work on, I'm shooting one star.
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June 18, 2024
I would like to note the professional and careful driving, as well as the courtesy of the driver of the 164 route Gatovo - d / s Avtozavodskaya Igovina Mikhail Andreevich. I drive this route to and from work every day, the drivers and driving style are different, Mikhail respects you for your work!!!
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December 19, 2024
Thanks a lot to the drivers of route 124. And dispatchers. I sowed my wallet, called, and found it in just 5 minutes. Thank you very much!
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July 10, 2024
130 bus Minsk, 10.07.24g. 3 buses did not arrive in the morning, what is this? Cancel transport in the morning when everyone is in a hurry to work, and this is the only transport in this direction from Pushkinskaya. I would like to know the reason.
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August 24, 2024
08/24/2024 at 15.33, trolleybus number 14 did not arrive at the Maxim Tank stop. I had to wait for the next one, which is why I was late for the meeting by appointment.
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December 23, 2024
Today at 3:07 p.m., the driver of bus 28, number AH0807, closed the doors in my face, seeing that I was running. I ran to the door, and the driver just closed the doors. Please sort it out.
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March 11, 2024
I will put 2 stars on this company. Can you please influence the drivers of buses and trolleybuses? The fact is that when a person runs, they do not open the doors, although the drivers see that the person is running and leave. Last week I ran on the 22nd trolleybus, I run, he sees and closes the doors on purpose and leaves.Another situation is when drivers are on the route, why are they wearing headphones? It is forbidden in traffic regulations for drivers to sit with headphones on. Influence something. In the meantime, the bold 3 stars
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March 14, 2024
This year I "love " my 77th trolleybus route. One car arrives 4 minutes earlier, the other 4 minutes later, as a result, the interval instead of 8 minutes is 16-18. But that's half the trouble. He often stopped coming for a while. And divide these inseparable couples, who are gone for half an hour, and then go two, three in a bunch.
P.S. when contacting the Ministry of Transport, for some reason, the head of the line suddenly starts calling the personal number?!!! With a request to withdraw the appeal. Is that the way you do it now?
Well, of course, this does not affect the situation in any way. You're not working well!
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May 9, 2024
I visited Minsk for the first time and managed to ride the metro, trams, trolleybuses and buses in a day. All vehicles are worn out and drivers can neither move nor stop smoothly, everything is noisy, rattling on bumps. Passengers in such transport as firewood in the back of a dump truck.
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June 30, 2024
Today, 30.06.24. The stop of the Mogilevskaya metro station in the direction of Chizhovka, bus 148 at the time of 18.52, DID NOT ARRIVE. And in general, the very essence of the weekend goes only one route, which is not the fact that it will arrive on schedule. Disgusting!
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October 3, 2023
Many thanks to the driver of the flight Minsk-Vilnius airport on 25.09.2023 at 7.30 departure from Minsk (carrier AP No. 5 Minsktrans) and to all passengers of the flight who worried about me and supported me in connection with the delay at the border (the lights and Internet went out at the Lithuanian border). My wonderful fellow travelers, I managed to catch my plane and celebrated my birthday in Spain very happily. I am very grateful to all of you and the driver! Good luck to all and easy roads!
Tatiana, place 2
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December 22, 2023
Good afternoon, today, when I was going to work, the city bus number 43 did not come, according to the schedule it should be at 6.44 at the School 183 stop, but it was not there,I barely got through to the hotline, but there was not a very pleasant operator who told me that the bus broke down, I ask you to figure out why it was released on the line is not a serviceable bus and why, because of whose negligence, passengers who rush to work and get to it should suffer, not by one transport, so if one does not come, then you automatically transfer to another.
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July 1, 2024
It seems that the timetable does not matter for the 144c bus. He just takes it and doesn't come at all, and the next day he won't fit inside. Every day is like Russian Roulette- you'll be late for work or not. And it happens all the time
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July 2, 2024
Today, the driver of the 77 bus is completely fooled, the bus does not arrive at the destination and does not pick up passengers for 20 minutes and stands at the disembarkation of passengers
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December 19, 2023
It seems that there is no timetable for the bus on route 127. They come later, then earlier, then they don't come at all. Today, on December 19, 2023, Dynamo arrived at the bus stop at 8.01 instead of 7.54. At the same time, the next bus arrived at the bus stop according to the schedule. I don't remember a day when the bus arrived on schedule at 7.54. Because of this, I'm late for work through no fault of my own. The management ignored the official appeal and did not send a response. We will contact you above.
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February 14, 2023
SO YOU CAN "NOT GET ANYWHERE" AT ALL. THE COUNTRY AND THE PEOPLE. (Whom we love). With similar behavior of young people (more on this below). The age is somewhere under 30 years old. Completely SPECIAL and EXTRAORDINARY. Strongly worthy of literally everything– and more and more. Which - obviously because - often does not give way in transport. And he's not going to, in principle. Alas, Minsk residents, we have read your feedback and numerous complaints about Minsk transport and its management, which are certainly fair, since they have suffered. (Although we were happy to visit your city, we almost never encountered such transport force majeure, maybe we were just lucky. And therefore, in our not too informed and purely subjective opinion, transport in Minsk is much better organized than, for example, Moscow: some almost ubiquitous electronic displays with arrival times are worth something). Therefore, we would like to complement them with an "outside view" of a much more important problem, as we believe. And for which a trip by tram N3 on Sunday evening on February 12 (about 20-30, from Platonov St. to M.Tractor Plant) opened her eyes (see photo). Because in a fairly full tram, about two-thirds of the seats were occupied exclusively by those very young people, while aged, elderly and even very elderly people, even with disabilities, with sticks, only stood silently and fatally. Because outwardly cute and somewhere even cute young people not only did not give up their occupied places, but they were not going to do it at all, vividly communicating with each other, looking at their smartphone, looking around or pretending to sleep soundly. The main thing is that this situation was already familiar TO EVERYONE, which no one tried to challenge or change in any way. Against this background, the reminder on the tram broadcast about the need to give way to those categories of passengers who are taken care of in any civilized society sounded like a good wish, or an outright mockery. (Before that, it seemed that the degree of disrespect for the elderly on the part of the highly disbanded Russian capital's young people, and even diluted with often foreign–cultural visitors, was difficult to surpass - we were very wrong! To such an extent, I have not observed anything like this either in Moscow, St. Petersburg, or anywhere else in Europe). Therefore, it seems that an ordinary and ordinary impression has become an illustration and explanation of many things. After all, a nation where the connection and continuity of generations is broken, where young people do not respect their elders (and, therefore, themselves after some years ahead), begins to fade and disappear. What we do not wish our Belarusian friends in any way. And we ask you, at least, to think about it. Or even start to fix the situation somehow. Before it's too late
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January 28, 2024
Minsktrans AP 5 Route Minsk Warsaw
Terrible carrier!!!! And not reliable!!!!!
They didn't get on the bus at the beginning of boarding. According to them, a citizen of Ukraine with biometrics needs a Polish visa. The money for the ticket was not refunded. For a minute, the ticket is almost $50.
I highly do not recommend this carrier. They can tell anyone and anything and just not put you in jail.
It was lucky that there was a next bus from another carrier.
If it were possible to put 0 stars, I would do so!!!!
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May 26, 2024
The driver of route 99 (bus number 4491), please be more attentive and polite to the passengers. Let people come in, and don't clamp your feet in the door!!!!!!!!!!!!!!!!!!!
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September 15, 2023
I would like to say that the Stepyanka-Druzhnaya bus route 43 does not regularly meet its schedule. In particular, according to the schedule, he should arrive at the Shcherbakov Street stop at 8:05, but unfortunately, he is regularly late, which causes certain inconveniences, because people choose the route to work and, accordingly, he is late for other types of transport!!!!! And because of this, and to work!!! If there are any difficulties with time, review the schedule of this route! Moreover, road works are underway on Koshevoy Street, which further complicates traffic and creates "traffic jams". Especially considering that autumn and many people have already come out of vacation!
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February 28, 2024
Why do you need such a transport, auuu administration, what are you sitting there for, for beauty? 73 the bus does not arrive regularly according to schedule, always tk, as a result it arrives with an interval of 15 minutes, 14 the trolleybus also does not arrive according to schedule!!!!!
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July 20, 2023
6 trolleybus (DS Loshitsa-2 - Railway station) runs as your heart desires. Today, for example, not only did he not come at all to Loshitsa 9 at 10:53, he was not just late, but did not come at all! So also the next one was 11:04 late. What is this supposed to mean? And not for the first time. There can be no "technical reasons" for the type of traffic jam, there is 1 stop from DS to me and the road there is always almost empty. This attitude towards passengers is simply outrageous.
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December 10, 2023
Bus number 144c, it would not be bad to start only in large (long) versions, because its route is convenient enough to travel from Kazinets, which has a factory, many educational institutions and already at 1 stop it is not realistic not to sit down, not really get up
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December 23, 2024
Why do you even need a schedule?
One trolleybus left 2 minutes early, the next one was 5 minutes late.
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November 24, 2024
163 The bus does not arrive on Sunday at 10.54. People are going to work. Set up a route.
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December 7, 2023
07.12.2023 at 12:28 p.m., bus 20c did not arrive, stop Altayskaya 2.!!! What do you mean, minsktrans!? I want food, but I don't want it. I think it's a violation of the driver's work schedule! As a result, I was late for an appointment at the scheduled place(((
I want food, but I don't want food.
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September 21, 2023
I noticed that 1 trip on my travel card was missing somewhere. The day before yesterday I paid for 10 ground trips, and in 2 days I had to get on a transport and pay 6 times, as a result there were 3 trips left, how so? And this is not the first time. I thought, I thought, well, where else could I pay for one trip, well, it wasn't there, and the trip was gone, although there should be 4 trips left. So the validators are stealing?
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October 22, 2024
City transport is convenient, it runs often, everything is fine, I just don't want to use minibuses
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September 30, 2024
It's cold outside, and the bus is 10 minutes late, thank you very much. 😊😊🥰🥰🥰🥰
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