They always served quickly and everything was fine, but not today, 03/13.23 there was not a responsible employee. I had to buy a coupon, but the money was only on the card, I couldn't use the payment application. I came, and there was a break for another 15 minutes, and the trolleybus in 1, I decided that I would wait, buy a ticket and go on the next one, I had to go for 50 minutes. The next one was in 13 minutes, just in time to buy and get there, but no!! It's already 10:15, but they don't open everything, and after 2 minutes the trolleybus arrived and they just started to open 3 minutes later and as a result he left again, and the next one only 14 minutes later, and I'm already late!! It turned out that this was the woman who was standing and smoking, while she saw me and did not even hurry to open on time!!! I asked her why you opened later, I've already missed 2 trolleybuses, what do you suggest I take a taxi? To which she gives me 5p and says go, it's outrageous!!!