I also want to share my impressions of this "wonderful" store. We ordered laminate flooring for the entire apartment (3 rooms- the amount is not small), and yes, by some miracle our order arrived quite quickly, but then when we did not have enough 5 pieces of laminate ("thank you" to the store for the accuracy in the calculation) and the most interesting thing began!!! We ordered these 5 pieces on December 15th, and promised to deliver them in a few days, but that was not the case. We were deceived FOUR times with the delivery, they promised that they would be delivered today, and that's it!!! We made it to December 28th, leaving us in shambles and unfinished repairs for the New Year! They came up with some idiotic excuses about the delivery. This is just a boorish, disgusting attitude towards customers!!! If I had known it would be such a mess, I would never have ordered here!!!
The store has a good selection, but the employee is not competent to count. Laminate under the order I have 16kv counted 66 pieces of which 5 pieces remained and were not taken back, and this is 40p and I do not know where to apply them.
A good store, courteous and professional service. Excellent specialists in laying laminate flooring, quickly and efficiently.
See original · Русский
2
Е
Евгений С.
Level 2 Local Expert
March 12, 2024
Good day, dear residents of our city!
I want to share with you my impression of the wonderful store "World of Laminate", codenamed "Horns and Hooves"
And of course, to thank his master, a very "conscientious, responsible and honest" man, A.A. Volsky, for his "professionalism" and approach to work!!!
Let's start in order!!! My wife and I made an order from this store on January 4-5, 2024, for the entire apartment, or rather for 73 squares plus a laminate substrate!!! The amount is certainly not 1000 or 2000 bel.rub., but more!!!
The order was personally accepted by the director, who promised that the car with our laminate would arrive on January 17-18!!!! Charging us 50% of the cost of the laminate!!!
In short, on January 17-18, our laminate did not arrive
Then the breakfasts, lunches and dinners begin!!! We call the store, the saleswoman tells us that the director drew up the contract, and call him!
We call the director in response this week we will bring, have a nice day!!!
And one fine February day our laminate arrives, they charged us the remaining amount for the laminate without providing a receipt, they probably thought that it was superfluous!!!But of course this wonderful story could not end there!!!
9 packs of our laminate and three packs of substrate somehow magically left for Minsk!!!
Well, then the fun begins!!! The director answered all our calls 3 times, said that the laminate was in Minsk and would arrive soon, don't worry, and then he probably blocked it altogether!!!The sales girl did not understand at all what we wanted from her, saying that all questions were for the director!!! And so, completely desperate, on one cloudy March day, like a ray of sunshine, Oleg called us, introducing himself as the director's companion, where the director himself had disappeared, we still do not know!!!
Oleg reassured us, said that the laminate would soon be loaded in Moscow and brought to us!
And so, on this beautiful day on 03/12/2024, our floor covering in full force came to us!
True, they promised to bring him into the apartment, but unfortunately an unscrupulous loader took a scalding drink and did not want to do his job!!!
Thank you for your attention!!!
Draw conclusions for yourself, whether it is worth contacting this company!!!
hidden margins. you buy laminate flooring, you pay for the installation. then the workers come, and count three more of the same prices on top of the laying, they charge for everything - exorbitantly for skirting boards, for shifting furniture, for lifting, for fittings. I regretted that I did not order the styling separately, from another company. in general, they took almost half the price of laminate for the services. despite the fact that the installation was paid in advance
A good choice. Prices due to the installation included in the cost of the product are naturally higher. If you plan to hire people, of course it is convenient. If it is easier to pack on your own, it will be cheaper to buy elsewhere.
See original
2
A
Anonymous review
January 12, 2020
A great store. I bought laminate flooring, everything is fast and on time.