Rough. Wi-Fi in the style of "feel my 2007". There are no words. They constantly increase the subscription fee, allegedly "to improve the network", but they do not fix the problem. They poke in the nose at the subparagraph of the contract (I don't remember the number), which says like "the provider guarantees the declared speed ONLY WITH a WIRED connection." The trick is that I have NEVER been told about this, ahem, "nuance", either at the conclusion or at the renegotiation of contracts. I am looking forward to the appearance of A1 in our area, but if it takes a long time, I will return to Beltelecom. At home, you have to sit on the mobile Internet.
P.S. We offered a "tricky" trick: the speed may increase if you purchase or rent a 5 GHz router from us. Awesome idea, just "everything for the client"! But I used to think Mir-TV was the best provider in the city. Years have passed, competitors have worked on mistakes, and the current PinPro, apparently, only gives money. Now you potentially have not only one client, but also me and all my friends to whom I advised you.
Low speed, regular Internet outages. In the evening, it is impossible to load an elementary web page. The most expensive tariff and the highest price of this provider are connected. On an ongoing basis, technical support received calls from me to solve the problem, and there was also a call from the master at home twice. The issue has not been resolved. The complete lack of professionalism of the technical support staff, respect and correctness of the staff. Absolute lack of control of the situation and a desire to help the client. Repeatedly rude attitude and boorish behavior towards the client. There is no customer orientation. The consumer pays monthly in anticipation of receiving the service, but receives low Internet speed, sometimes no Internet connection at all, as well as the boorish attitude of the staff.
The Internet is terrible.
They turn it off periodically, sometimes not for days ...
Despite the fact that they do not notify anyone.
At the moment, we are again sitting half a day without the Internet.
As money, then pay (and not small)The channels also do not show when the Internet is turned off.
What are we paying for????
At least what kind of recalculation did we do
08.07.2023 There is no Internet and TV all day, it sucks, and the world of TV. At the right moment, the Internet goes down, the channels hang.they only know how to spend money and there's nothing else. You need to file complaints with the consumer department. Maybe when they are heated, they will do something normal
The most terrible place, the Internet works every other day or even a day does not work. Moreover, the tariff is not a business one. I can't get through to the customer service at all. Horror in one word.
The Internet is not available! Prices are raised without notifying about the increase. With a salary of one ruble, the Internet is cut off without any warnings.
The quality of the Internet is full bottom, and they do not deny this by offering normal Internet only from 00.00 to 18.00, they themselves confirm that they cannot provide normal communication during rush hour from 18.00 to 00.00.In general, I'm looking for an alternative.
We have been using it since the days of the live forum. Guys, the quality of the Internet is terrible
The speed of 25 megabits is actually no more than 15, constant interruptions.
Very friendly staff, good technicians who install the equipment. There is not a huge amount of junk from Beltelecom in the house (consoles, splitters, modems, remotes) and there is no bureaucracy.
Thank you Mir-tv, grow and develop! Good luck
How many years have you been connected and all the time there are problems ((the Internet freezes, crashes, the login and password itself have changed. Now we urgently need a printer and suddenly another WiFi failure!!! Although we went to bed, WiFi was slow, but it was. And in the morning he doesn't even find it!!!!
We connected and disconnected several times, looking for more profitable options. We always returned to the world of TV. There are no problems and complaints, they will arrange everything in a new way, they have almost already become akin. Sometimes there are problems on the network, but not critically. The staff is excellent and will adjust to the time and do not express dissatisfaction, although mostly all customers are of the same type.
Constantly TV crashes, hangs, the Internet is of terrible quality. I can't get through to the support service. I succumbed to the fact that a package is cheaper by a couple of rubles than in the Hall. There have never been any problems with the Gym at all. And here for three months there have been constant failures and lack of Internet.
January 2021. Nothing has changed since the arrival of the master. The Internet is of terrible quality. I do not advise you to conclude a contract with this organization
Near the house,
they will respond quickly and help with various issues.
There are many interesting channels that work smoothly.I have been using the Mir-TV service since the advent of cable television in the Pin region.
I have the most expensive package. Everything is fine, but from 8 pm to 12 pm the speed drops very much, although they promised the same speed at any time of the day. So far, we have not achieved anything. And in these hours the speed is about 11 Mbps.
Poor Internet connection , practically does not pull at all , you need to wait a long time for a connection . And I connected to TV there are a lot of channels, but there is nothing to watch.