Mobistore.by
Address
Business hours
Open until 8:00 PM
Directions
Maladziozhnaja
430 m
Pinskaja
246 m
Information verified by owner
6 reviews
May 17, 2023
In March, I bought an original Apple network charger. I threw the box away immediately after the purchase. I didn't think that after 2 months, charging wouldn't work at all.
I went to the store, they said I could only drive to the service center with a receipt. I had the receipt at work for a long time and I didn't remember if I had it or if I threw it away. When I found out that there was no receipt, I contacted the store again, this time I got a good manager. I was sent to the service center, the charger was taken away. The service center said they would exchange it in 1-1.5 weeks.. 2.5 hours have passed, they called me back and said that the manufacturer is not sure that this is the original charger, in order to make sure of this, you need a box.
No other technical reasons were mentioned.
WHAT THE STORE SOLD, the original or a replica at the price of the original, remains a big mystery. And why is it not warned when buying a product that it is necessary to save both the receipt and the box?
99 rubles are wasted.
See original · Русский
January 17, 2023
Phones were ordered from them more than once, there were no problems.
But last time there was a misunderstanding: there was no phone in the right color, they offered delivery in 4 days (we agreed), the day before the appointed date they called from the store and said that the desired model was not available, they began to offer something with lower system requirements along the way offering a discount (in fact, the proposed models can be it is cheaper to buy in other stores than here with a discount, we checked this fact later), in the end we refused. I was upset by the fact that the seller wasted our time and provided false information about the availability. Do not mislead people, if there is no product, then say so. As a result, you lost one regular customer.
The happy ending of this story was the fact that we found the right phone model in another online store much cheaper.
See original · Русский
June 13, 2023
The operator hung up at the beginning of the conversation, after that no one picked up, did not answer the calls. I ordered different devices before, everything was fine. They don't call me back now, they ignore me. Fervent greetings to Nikita.
See original · Русский