The place is new, very cozy and beautiful. Electronic queue, very comfortable, soft sofas, which makes waiting easier. Employees do their job quickly 👍
There is an electronic queue. I arrived on Monday, the waiting time is about 10 minutes. I liked the service. The receptionist explained everything and told me everything. Payment via EPIP is possible.
We have been contacted several times, everything is fine. You can make an appointment by phone. Everything is strictly on time. There are two bank cash desks for on-site payment. It is spacious and cozy.
We make electric heating for mom, now we have to wait almost a year to make a technical passport for the house. Although a year ago everything was fine. And now it's terrible.....
Since the move, this organization has been transformed. Pleasant, comfortable room, excellent Parking. The electronic queue, the specialists are professionals (at least, I have come across such). The feelings are only positive.
There are no words!
People take time off from work or take it at their own expense in order to have time to issue or submit documents, But with such an outrage, of course, ONLY a select few can do it in 1 day. You take a ticket and then sit in line for 2-3 hours! Only 2 windows are open on a weekday during rush hour!!!!!
But at 19:00, employees calmly go home without telling customers who are sitting and waiting in line that they will be able to get to work (2-3 people remained)
And then the guard persistently points to the exit
Why are only 2 windows open on a weekday?
We signed up in advance, a smart girl in the 5th window explained everything, explained. The fee can be paid on the spot, 2 windows are working, but there are very slow elderly employees who also ask YOUR card to pass them through the window, because technical failures.
At first, I was pleasantly surprised by the organization of the workspace and the actual process. Pleasant and competent specialists. Everything was fine until I got to the toilet. According to this position, the organization remained in the last century.
Among the advantages: a new building and the ability to pay on the spot. The disadvantage is parking. Everything else is the same as in the old days...
Everything would be fine if it weren't for the eternal queues for an appointment with a registrar who works with legal entities. You can wait in line for 2 hours or more. It would not hurt to consider allocating an additional employee to receive legal entities.
Maybe someone has complaints about the staff . I was lucky, and the transaction was quick and successful👍 And I also understood everything from the first time what , where and what documents need to be prepared .
It's an outrage!
You come to the beginning of work and sit with a 4 coupon for 2 hours!!!
Until people began to be indignant, only one window worked, the dissatisfied are served out of turn.
This is a tin!!! You sit in line for an hour, then the girls are rude, you pay for a certificate and then they will make a lot of mistakes or give you the wrong one. In order to fix the certificate, you need to take a ticket, sit in line again, then listen to the dissatisfaction and only then you can pick up the necessary document.
Of course, now the Bobruisk branch meets the most modern requirements. An electronic queue, a convenient waiting room, fast service, everything is clearly competent and professional.
We built a good building. Lots of space, beautiful, convenient. Electronic queue, everything is as it should be. The FAI will always offer help and advice. There are enough booths with specialists. Just bureaucracy, a lot of paperwork, I wrote a statement, wait a week)))
And I'm so happy with the work of specialists!
Unexpectedly good! I expected everything to be as usual, through the ass, but the service pleasantly surprised me. Before that, I went to a notary office and notaries don't even consider you people. A terrible attitude. And everything is fine here. Good building, electronic queue, lots of offices. We discussed it very quickly and efficiently. Everything was told and done. They didn't ask a bunch of stupid questions and didn't send them back and forth through the offices. There is also a branch of Belagroprombank inside, and even there was a very pleasant and polite employee. In general, summing up all the above, I liked everything! I hope that they will move forward and improve the quality, and will not slide down and turn into a kind of notary office that I recently visited.
The issue was resolved quickly and efficiently. They advised me how to pay for the certificate cheaper. Although it was more difficult for them to do it technically. Saving 3 p out of 6. Pennies is certainly not very pleasant that there are such people.
Comfortable accommodation in a great area of the city. A clean deal. Specialists accompany you from the display to the transfer of keys. I recommend it to anyone who wants to buy a new home.
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Макс Яковлев
Level 8 Local Expert
October 9, 2023
You have to wait a month for a queue for garage registration. Previously, in the old building, which was also smaller, everything was done in 2 hours. This is not a forward movement - it is 2 steps back.
Disgusting.
The staff are incompetent, the expectation exceeds all deadlines, except for a beautiful new building, unfortunately, nothing pleases here.
I'm lying, I want to point out the perfect work of the employees (the janitor?) behind the counter in front of 101 offices, I add a 4th star for them.
Terrible service speed. The agency's management does not care about the queue and the quality of customer service, the entire management amicably went to lunch before 13.00, leaving subordinates without control. Of the 10 classes equipped for receiving clients, only 3 worked. The coupon system is nominal, for reporting. It seemed that at the reception the employee chooses them herself in advance, because I and the following clients were offered to take coupons "that others had previously refused", naturally with a different service time. I do not know for what merits on the state property website there is a photo of the deputy on the honor board. the boss, but I don't understand why you should spend huge public funds, buy computers, build new buildings, and sit in line for 2 hours after contacting a specialist to get a certificate and this is just an appeal and then you will wait for her to be deigned to issue
We made a large parking lot, a friendly consultant who explained everything, I was the 8th in line, but I waited only 20 minutes. They work great, thanks!
Good evening, I wanted to share my unpleasant impression about employment in this organization for the position of registrar. I have two higher educations (Academy under the President of the Republic of Belarus-law, full-time) and BHSA (economist in absentia). When applying for employment, I needed to know a number of questions that I learned, but for some reason this was not enough to get a job, although this organization provides an internship for almost 6 months. I believe that during this period a person will learn any job and will do it perfectly. I went 3 times, and the third time I realized that they were not going to take me, and these interviews were conducted for a distraction.. In general, I wanted to write something new, but I would like people to start thinking in a new way, and not be afraid that someone might sit them down.. I would like to know what criteria you have for candidates for ordinary positions, and what kind of formations do your senior staff work with, if they are not at all interested in the personnel of the two highest ones?? Thanks