Могилёвская поликлиника № 5
132 reviews
September 23
Hello, the clinic has terrible service, my husband goes to the doctors for the second week with a headache, they didn't give him sick leave that week, today they also send him from office to office, and even tell him where the treatment is, where the sick leave is, why this attitude, why they generally sit in their offices, do nothing if they want to, they need to call the hotline, it's terribly simple
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1
August 15
Terrible lab work. I took tests, decided to immediately take a range of services and for a fee, in order to save time. I've regretted it 1000 times already. The tests came back bad. I retook it in another place. And the tests are normal. I don't know what kind of laboratory they have, what kind of reagents they have, but it's just terrible. A miser pays twice. I will not take any more tests there and I do not advise others! Moreover, there is not a full staff of people, you have to queue up for free visits to doctors elsewhere. That's free medicine!
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1
July 17
A terrible place with disgusting staff. The entire staff treats you with contempt. No one wants to work, they are sent from one office to another and so on in a circle.That's the end of it. This results in negligent work, extra queues (doctors throw where they don't need to) and wasted nerves. Unfortunately, I am registered here.
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4
November 25
I work in the service sector for 12 hours on my feet. My PCOS was removed, my menisci are torn. The second operation is at the end of December. With this diagnosis, the sick list was closed. They said you can go to work. There are no good specialists. Not a clinic, but 9 circles of hell.
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October 18, 2023
Excellent polyclinic,beautiful, renovated,a lot of young medical staff,all cultured,polite, a lot of visitors also visit it,the Polyclinic has a pharmacy,a convenient wardrobe,a registry and all health issues any visitor will be able to solve when visiting this medical institution.
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4
April 20, 2023
I would like to note the work of the assistant physician Alina Mikhailovna Alyashova. Many thanks to her for her sensitive, attentive attitude. He will listen carefully, explain everything and prompt you. I was very pleased with the reception. However, I take off the stars for the general organization of the clinic. In the middle of the day, doctors and doctors' assistants are gathered for a meeting, which simply stops the work. There are queues of waiting patients in the corridor. Why schedule meetings in the middle of the working day? Of course, people will quarrel and swear with already overloaded employees. And besides, it's disrespectful to patients. Everyone has much more important things to do than sit for hours in the hallway of the clinic, waiting for the meeting at the health workers to end. We live in the 21st century, now there is a different rhythm, and spending a few hours going nowhere is too much luxury.
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5
January 25
To get a prescription, you need to go to the outpatient clinic several times and check the fact that you will be accepted.I did everything according to the rules, came on Tuesday, ordered a card, took a ticket for Thursday.She came on Thursday at 12.25 pm, but the doctor's assistant did not even look in my direction, did not let me into the office, abruptly replied that she had been called to a meeting and the appointment was over.Her working day is until 13.00....My card was not needed and I did not receive the prescription.How many times do I, a pensioner, still need to go to get a prescription?..A terrible clinic, you can't wait for help, there is no respect for the elderly.I would like to contact the administration when the order is in place, there are more bad reviews than good ones....Contacted on 01/25/2024
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5
May 24
For the second month, I can't get through doctors and confirm my disability for MREK.1 04 2024 I received from the therapist what to go through and I can't finish my rounds and collect certificates in any way.You wait a week to get a doctor or get an examination.And there is no certificate, I am not legally disabled.In May, I did not receive my pension because I did not take the documents to the MREK.and I'm not sure if I'll get a pension in June either.Which one?
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1
October 24
After the repair, the condition of the building and offices improved. However, there remains a problem with phone calls, poorly explained, and there are not enough doctors. In particular, surgeons and neurologists!
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September 3
In the diagnostic laboratory, blood tests are not taken urgently, the medical staff says that you need to wait and go in the order of the general queue...
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December 3
It gets better and better every year.
That's what I thought until recently, when I ran into an elderly surgeon (minus two stars).
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February 2
The repair is of course good, but the doctors are evil, I did not have time to enter the X-ray room as I was immediately rude, the child was brought with suspected pneumonia, the mountain people have to stand to the last, the head and she answered close the door and wait for your turn. I've never seen such a terrible attitude anywhere. I still liked our central polyclinic, I'm glad that I'm going there. And I hope I won't have to apply here anymore.
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3
November 21, 2022
Patient care is at a decent level. It became quite convenient in the clinic after the repair. Modern equipment. There are a lot of young specialists and quite promising ones. And I want to point out that he is a good leader.
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4
July 2
Today I'm calling the reception to order a ticket: the answering machine said that my turn was listening to music for 3, 8 minutes, and eventually turned off completely.
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4
September 26
Friendly staff at the reception, the rest depends on the patients 😁
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January 19
21st century and to make an appointment with a therapist only by phone or face-to-face, but on viber, which is stated or does not work on the website, and most importantly, you can get to a therapist only after 10 days
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1
April 21
The work of the polyclinic is organized well, smoothly. But there is often a problem with finding the card.
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2
January 17
Radiologists who were completely not attentive recorded other people's data on the disk, and the sick child had to redo the pictures, 4 times a day they took pictures of a child with a temperature.
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1
April 27
Responsive staff.After renovation, the rooms are spacious and bright.
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November 5, 2023
One of the best polyclinics.Super repair, polite staff.Professionals work
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5
October 2, 2023
I can't get through to the clinic!!! I've been calling continuously for four hours and no one understands the phone, all three numbers. It seems that there is a day off on Monday!!! The service is disgusting!!!
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4
June 10, 2023
The apartment is very decent, clean and bright, high-quality service and attentive staff.
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2
1
February 11
In the last couple of years, it has become brighter than it was, which is good news. A couple of years ago I gave 2, maybe 3 stars
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July 3
A good clinic. Competent doctors.
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August 2, 2022
After the renovation of the building and the surrounding area, I received great pleasure: separate rooms for the red zone and other patients; the presence of bactericidal recirculators not only in the offices, but also in the corridors; and the paths on the street are wide enough for normal walking along them. Thank you very much to the Chief Physician, who helped create this miracle for us, the patients belonging to this clinic, but also for the convenience of the medical staff
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2
September 30, 2023
Coupons are not given on the same day, but you have to wait. Yeah, well, not really. The 21st century is in the yard, and in the polyclinic 5 they say that coupons are on the trail.a week. They say if you don't die, you will come.
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2
September 24
The best polyclinic in Mogilev
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July 3
Specialists, attitude towards clients
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October 23, 2022
The polyclinic has been repaired, which is already pleasing. Coupons, of course, can be taken only after a couple of weeks. Queues, as always. Once I had to order an extract, I came as I was told a week later.. They said Go to such an office there she lies, went - no. They sent me to another one, they said wait 40 minutes. That's the service.
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3
April 9, 2023
The staff is rude, the waiting time is unlimited, you come on a time ticket, and they tell you that the doctor is on another shift..if we have medical care, free of charge, then how can I get to a doctor????A lot of questions
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8
May 19
There is a good clinic, there are optics.The renovation is fresh
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December 12, 2021
I have nothing against local medical workers, but some individuals deserve complaints. Basically, everyone is friendly and polite, they explain everything in detail and help. Special thanks to the therapist Boblo Marina Genadevna for her professionalism and care, attention to patients. Test results and medical records are constantly being lost, but this is the case in many clinics due to the huge number of patients 😤😤 The department for covid patients is combined with the department for people with the common cold, a very small room, when I was sick, I stood in line outside for almost 2 hours, a lot of people. If you have not had covid, then standing in line because of a cold will definitely get sick with corona.
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1
August 4, 2023
The clinic is good, responsive doctors, but medical registrars (some) are the big opposite
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March 2
A beautiful, modern clinic, but once again you don't have to go there
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June 13
It's unclear why they need so many phones if they don't pick up any
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October 3
Polite staff
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January 28, 2022
Disgusting and inattentive attitude towards patients. After the ambulance arrived, it was necessary to contact the district therapist to open a hospital and get information about further treatment and examination.
As a result:
-Treatment - a list of medications, as for previous patients with similar symptoms. The only difference is the dosage.
-The sick list is open with a diagnosis of acute respiratory viral infection (information from the polyclinic ambulance staff received a hypertensive crisis, high blood pressure, not fever)
- A day later, an ambulance is called again and the patient is already receiving treatment in the hospital, this could have been avoided if not for the negligent attitude of the clinic staff.
According to this fact, we are forced to send an appeal to the health department, this is not the first case only on the example of one patient.
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11
September 16, 2022
I remember coming here 10 years ago, although there was no wow repair in the clinic at that time, but medical care was more affordable.It was REALLY possible to sleep with a therapist and a narrow specialist.What we have now:It's a beautiful wrapper, and there's a pacifier inside.There are not enough specialists, especially doctors.Employees are not motivated to work.Defects begin with the registry.The cards are falling apart, sloppy, unstamped.There are never coupons, which specialist you would not need. Medium honey.the staff, especially the young people, are very incompetent.To sign the honey.commission, you need to go through seven circles of hell.This whole system pushes patients and honey together.staff.BUT WE ARE ALL HUMAN.Some want affordable medical care, while others want decent working conditions.Dear administration, contribute to this at least locally.So far, I see only a conniving attitude on your part towards this situation and the work of the clinic as a whole.As hackneyed as this phrase may sound, it was better before.
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5
June 19, 2023
Many thanks to Olga Pavlovna Suddina, an excellent doctor, for her attention, professionalism and patience, a wonderful doctor
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3
1
April 1
Clean and tidy, after repair.
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January 13, 2023
4/5
Repairs have been made
It's great that there is an outpatient clinic.
In principle, there are doctors, but some "just fill out the staff." Then you have to search for a fee
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1
May 28, 2022
I wanted to rate more, but my son's hand did not rise, they closed the sick leave when he was even more the therapist did not extend the sick leave, they turned to their therapist and I was very disappointed in our theropathist I had to gather all the doctors to extend the sick leave, we will try not to get sick and not apply for an appointment with our therapist
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5
December 20, 2021
Yes, I was! Pleasant, friendly staff. I was vaccinated against coronavirus. Everything is fine! I would like to do another revaccination, but doctors do not recommend it. Let's wait! The walking man will master the road.
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3
October 21
Be the best
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November 2, 2023
Friendly staff, competent medical staff
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January 31, 2022
It's a terrible clinic. I passed the analysis, came for the results, but they were not found. I had to retake it. Then I signed up for an ultrasound, waited a month, did not go on a business trip, I come by time and date, but I was not on the list.And no, to solve the problem somehow, they just shrugged their shoulders and offered to call in a month and only then they will be able to record me again for an ultrasound.
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April 15, 2022
I want to say a few words about the head. Alla Kazimirovra, if I'm not mistaken. I had to fill out certain documents based on my references and database. Alla Kazimirovna could not help me with this, because she is an incompetent person. I do not know what she studied at the institute. What she learned and what oath she swore to whom is a question.
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April 22, 2021
I want to express my great gratitude and respect to the doctor of the UZD, Oksana Volkova! Today I had to contact this specialist and I was very grateful for the help and support. Oksana Evgenievna is a professional in her field, an attentive doctor, a kind and sensitive person. I bow low and thank you very much, Oksana Evgenievna, for your participation and attitude towards patients.
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5
1
February 14
The queues are huge, it is a problem to make an appointment with doctors.
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December 25, 2021
I was glad when the multi-tone line appeared, I thought that even if I was 10th in line, I would wait and get through faster. But that was not the case, first the queue is reduced to 4 people, and then you are safely thrown off the line.I checked it 6 times, simultaneously dialing from my mobile. The state's money was "not spent in vain."
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