One of the last polyclinics in the city, built during the Soviet period in the 80s, therefore a relatively new building with an atypical layout: wide corridors and lobby, round windows in the corridors.
There is a hydrotherapy clinic.
I understand that there are a lot of people and few doctors, but this is not a reason to be rude to patients (I'm not talking about all doctors). Being on sick leave with a coronavirus infection, being at an appointment on 10/20.21 in the red zone with the therapist Semenova, who did not properly inspect and closed the disability sheet, although complaints about well-being were stated when she came to the appointment. It's not about the closed sick leave, but about the lack of a normal relationship. I ask you to resolve the issue of disrespectful treatment of patients.
Disgusting staff, there is no question of any professionalism! The head cannot solve any problem situations! How can you work like this?Aren't you all ashamed of yourself?Why do you go to work? To answer the patient's question: "What could be the problem that the symptoms do not disappear?"The doctor answers, DON'T GIVE ME RIDDLES!!!
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7
Юляша Б.
Level 4 Local Expert
October 23, 2023
Terrible attitude towards patients.
Therapists 50/50.
There are good ones, there are nightmarish ones.
The registry is confusing the records.
Doctors forget to say that it is necessary to put an additional stamp in the registry.
The clinic's resource is huge, there is equipment not worse but better than many others, but the composition of doctors is a sad sight. I visited the other day, I was disappointed, there were fewer good doctors. The information is not relevant,
prescriptions are written out as if the patient's card had not been looked at.You cannot ask a therapist for a referral to another specialist. The only thing I was pleased with was that they failed to ruin the exercise therapy.
An extremely terrible clinic. I am completely shocked by the doctors. She came with a fever and without a single sign of odors. The doctor recorded a temperature of 37/4. They sent me for a covid test, but they didn't give me a sick leave. And the head of the department generally said that 37/4 is the norm of temperature. They were sent home with a fever and no sense of smell. There is no limit to my surprise. How many people will I infect because of doctors like that!!!!
Stupid doctors, I had two therapists, they can't do anything, my back hurts, well, don't do anything, don't bend down sharply, don't get up, and that's all!!, you can only share a runny nose and treat a runny nose!, what's the problem with referring a patient to a specialist?
As a result, I just turned to my friends on the phone, the person understood everything and even sent a treatment plan (which not only removed the pain but also restored the damaged areas of the disks)
In general, I will never set foot in this clinic again!
In this case, even self-medication is more effective than our doctors
Minus one thing, for some shortcomings (appointment is lame, card keeping is disgusting) and the inability to keep queue mode. Overall, a good bond. I got to normal specialists. It's clean, it's nice to be here.
Is it possible to get through to you at all? For two days in a row, I call 3 numbers at different times during the day, then they are busy, then they do not pick up the phone. I'm sorry, but this is piggish!!! It's time to write to your clinic long ago where it should be!
I can 't get through to the reception , the doctor takes it as he likes ... The schedule of what is on the stand, what is recorded in the computer is very different .... The coupons do not contain up-to-date information about fluorography . The therapist takes it slowly (especially when grannies come to the reception). The medical staff sometimes allows themselves to chew gum and slurp while talking to the doctor, and also allow them to talk on the side about their "girlish" during the reception and let strangers in (I don't want to advertise my problems, all the questions a stranger can ask after) - don't care about the patients. The gynecologist is generally a separate topic: she can't really say anything, she gropes and asks me questions that I should come and ask her, and I'm not sure that everything is okay with her psyche. There is no cardiologist (Ecg is done, but there is no doctor), in the clinic - everything is decided by a therapist (like he is very qualified in all areas).
It 's a terrible place , I 've been waiting for tests for 3 months , I 've been hitting the thresholds , they can 't find everything , they even hint that I should pay money for my lost card !!!! The disgusting attitude of the head of this polyclinic , and these are called doctors ????? Who can 't even take blood from a vein normally , walked for a month with bruises , as a result , they had to be reshuffled and then they also lost the card !!!!! A huge request to bring this review to these "DOCTORS" .... That's how no one will help the pain!!!!
Today I faced such a situation: I came to take a blood test for a fee, I paid about 25 rubles. They require a syringe from me in the analysis collection room. No one warned me about the syringe. Neither at the ticket office, nor at the entrance to the clinic (although I voiced the purpose of my visit to everyone). Cash desk 4th floor, sampling 2, pharmacy 1. That's charging in the morning, and even for such money (((
The most terrible place. I came to the appointment on Saturday with a diagnosis of acute otitis media, I was before that on Thursday. I've been in line for 2 hours. And they told me to come on Monday. With a temperature of 39
The clinic is terrible, you can't make an appointment with doctors at the reception, you call at the beginning of the week, make an appointment with a doctor, they say call at the end of the week, you call at the end, they say there are no coupons, everything is scheduled, and the doctors themselves don't want to move much.
There are constant queues, doctors are rude, there are no qualified specialists, the head of the department says that there is no one to work, she cannot do anything.
I hope that someday progress will reach here and an electronic queue will appear, you come on a ticket at the time and end up sitting for an hour and a half, because those before you have not yet been accepted, and they have time in coupons an hour earlier or more and this is not the first time this situation has occurred. The queues for blood from the vein to the 44th office are huge
Terrible service, coupons are given for one time, but they are accepted 1.5 hours after the time specified in the coupon and some doctors are incompetent
They often lose their cards!!!..... The head of the therapeutic department has become arrogant to the limit, you can only get through to her through the hotline, however, as well as to the chief physician! ...
Even despite the situation in the country with coronavirus, the attitude is cheeky and irresponsible!...
We will write a complaint, collect signatures of people and to Minsk The Ministry of Health to file a complaint!
Excellent hydrotherapy. I also really like the turbotron. I have allergic dermatitis and was advised to undergo hydrocolonotherapy, it really helped and now every year I go through 3 procedures and forget about the manifestations of allergies.
The most unpleasant memories.You need to go through all the circles of hell to get to the doctor.I can't get through, it's busy all the time.It is necessary to disperse them.
Deal with the pre-medical office! To take the tests, you need to stand for 1.5 hours or more! Getting a medical check-up and writing out papers is even worse!
Some doctors don't even keep an entry in the card. They were transferred to another doctor geographically. It was only from him that I found out that I hadn't been to the reception at all!!! Doctors don't even want to delve into the problem. The best staff at the reception. Only they can do everything!!!
After a couple of recent visits to this clinic, I began to strongly doubt the suitability of the medical staff in it, and the effect of her visit was the exact opposite of what was logically expected: instead of therapeutic and preventive care, in fact, my health condition only worsened according to objective indicators.
The surgeon removed the stitches after the operation ahead of time (they were torn out along with the skin), which parted right in the treatment room, and when asked if this was normal and what to do with it, the answer was "everything will heal before the wedding" — in fact, I received a mutilated body with holes in the skin, part of the threads remained under the skin, it began suppuration and now there is a question of doing excision again to remove the formed scars.
At temperatures above 38 and in a pre-fainting state, the doctor gravely writes down in the list of appointments to drink warm water and nothing more. "You are able-bodied, drink warm water." I do not need their sick leave, I need high-quality medical services, which are not available in this institution. At the same time, before the recommended treatment about taking warm water, the doctor in a dialogue with the nurse with an indifferent look says "I don't really want to work today."
Medical records are constantly getting new ones, because they can't find the old ones at the registry, the question is — do they hand them over for waste paper? By the way, regarding the registry, there is a very unclear point - they never issue coupons to the surgeon, they report that it is necessary to arrive by 8 a.m. on a first-come, first-served basis. "If the coupons remain, we will give them to you." Where the head looks. doctor and how in our time do higher-level organizations allow such an old-fashioned mess to exist?
In general, you will never get through to more than one number with absolutely free lines, it's even a pity to put one star!!!
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Marina K
Level 11 Local Expert
January 13, 2021
They applied several times, they were accepted quickly, there is no need to grind in the queue, even if 20 people. They are served sooo promptly.polite and qualified staff, having fallen ill with covid, called from the polyclinic and asked about the state of health.