I signed up at Mokko for a tip haircut, unfortunately, I get to such an incompetent master for the first time in my life, the service itself also leaves much to be desired.
First, the master tore out half of my hair while drying it with a hair dryer. No kidding, it was very painful, I had never experienced such self-mockery before.
Secondly, when the moment came to pay for the service, it turned out that payment via Apple Pay was not accepted in this salon, which no one notified me about, and then it turned out that no warnings were posted anywhere about this, to which the administrator began to justify herself, saying that this information is not for everyone, and in general, everyone carries physical cards with them (I have a virtual priorbank card, the physical version of which simply does not exist in this universe). I recommended at least posting a warning about this, since we live in such times that everything rolls over into a figure. Thus, I was put in a very uncomfortable position.
Thirdly, as it turned out only at home, of course, with a closer examination of the result, they cut my hair on top of everything else crookedly :)
So, after visiting this salon, we have: a spoiled mood, spoiled hair and 40 rubles thrown in the trash.
Thank you for your attention!
I really like the design of this salon, both internal and Instagram design, everything is very beautiful and stylish. But, here's a big trouble with the masters. I visited the salon twice during the year. The first time was recorded on eyelashes. We did it for a very long time 2d, more than 3 hours. The couch is uncomfortable, after 15 minutes the head and body begin to "burn" from the inconvenience. I've never lain on such hard couches. The second time I went for a haircut with washing and styling. Washed in two minutes, trimmed in 30 along with styling! The length of the hair was shoulder-length, I asked to cut it, not like the ends, but with gradation and layers, so that the bottom layer would not come out. At my request, the master asked "how is this?". I have my diploma of a hairdresser and work experience began to nervously bang my head against the wall. There was no styling from the word at all, the root zone was without volume. The hair was dried with a hair dryer arbitrarily without a brush. When I asked to straighten it on the iron, they curled the strands around my face with a hair dryer on the brush. I paid for a haircut with styling :) where there was only a word from the laying.
I come here often. All the masters are good. Especially the nail master does it very quickly and well.
I also liked the pedicure master.
They cut the children's hair there. Everything is normal too.
And next to the house, which is also very good.
I have been a regular customer of this salon for a long time. I use pedicure services, cut my hair myself and take my daughter for a haircut. I like everything very much: the employees are courteous, polite, and know their business. The receptionist will always offer both water and tea. The pedicure master Julia is just a magician and a professional! Marina's haircuts and styling are very pleasing. And today I visited Anna's manicure for the first time, and the result was beyond praise! It's so nice when everything is done intelligently, correctly, as it should be, professionally and not boring for a long time. This salon is distinguished by high quality services and reasonable prices. Five stars!
I came for a haircut by appointment on 07/03/2023 at 19.30.
I was greeted by a locked door.
This is the first time I have encountered such a situation in the service sector.
Disappointment, disruption of plans, gross violation of the declared mode of operation of the salon, absence of an announcement on the front door about a reduced mode of operation, disregard for customer requests.
Today I wanted to enroll my child for another haircut in this salon, to which the administrator said that we do not serve capricious children, we have issued a decree even on this occasion. When I asked for the director's number, to talk and clarify about the decree, director Anastasia replied to me that there was no decree, just the masters negotiate with the administrator and do not take capricious children. In my opinion, most children are not enthusiastic about this procedure, but nevertheless the masters know their business and record all clients. Unfortunately, face control is taking place in MOKKO, I would not be surprised if they respond in the same spirit to any other client (your feet smell, the master refuses to give you a pedicure) just a disgusting attitude.
Excellent atmosphere and interior, friendly staff. I liked it very much. I wanted to get high and I did it. I did a hair care procedure and a haircut of the tips. Master Marina is neat and delicate. I liked everything, thank you🙂
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Олег Мацкевич
Level 4 Local Expert
January 16, 2023
A cozy place. Nice staff. And my master Marina works here. God grant her all the best!)
I really liked the salon! The interior is stylish and cozy, prices are not too high, polite and experienced staff, a wide range of services, there is a convenient Internet connection. Definitely, I recommend it)
Excellent salon, I've been to different pedicure masters several times — both are professionals in their field. I also went to the master who works with curly hair, and the girl and the result left only the best impressions!
The staff is polite and attentive. Beautiful interior. Sterilized instruments are taken for manicure (the package is opened in front of the client).
It's nice to be here.