Monaco
169 reviews
May 23
Juda sassiq joy
June 20, 2024
Good place to be with friends but water is to much smell of hlor but staff is very friendly and good sauna i like it
February 2
super
December 17, 2024
Ok
1
July 30, 2024
Cold water
December 7, 2023
Hammasi chotkiy
December 17, 2023
Amazing 😍
1
1
April 11, 2024
Klassno
1
November 18, 2023
Chotkiy
2
1
February 2
The best thing that has been built on Karasu in recent years is the Monaco indoor water park. Now the inhabitants of this massif do not need to travel far to swim heartily and take a break from the daily hustle and bustle. You can go swimming all year round and it makes you very happy. The locker room, shower room and the main room are always clean and tidy. It is a pity that the sauna became paid, in the summer it was still free, but now it has become 30 thousand soums, it is paid separately. Otherwise, everything is fine. I like it and recommend it to others.
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April 8
I'll start with the pros:
1. It's indoor
2. Relatively inexpensive food inside
3. I liked the lemonade.
4. You can buy supplies at the reception
5. There is a sauna and steam room
Now about the cons
1. THIS IS NOT A WATER PARK! It's just a pool without slides.
2. The fountains in the children's pool were turned on for 20 minutes and that's it
3. Very dirty tables. They are not cleaned at all. Photo attached
4. Ordered food. The hot dog, fries and nuggets arrived in 45 minutes!!! I've asked them several times to do it faster. I approached the staff several times.
The most interesting thing is that the food was brought COLD! Their explanation was that the food was being prepared on the 4th floor. My dish was ready in 50 minutes, I refused it.
5. I have a lot of things relatively, but make no mistake, in fact, a lot of things are not available
6. Unpleasant odor in the area of the tables at the bar. This is not surprising since they do not clean the tables.y1
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February 4
Overall, it's a good place, the staff is nice and friendly, except for the guy behind the bar who doesn't know how to smile and is sometimes rude)
The pool is large, the water is good, a little cool.
Kitchen for 2/5
The prices are OK, those who write "why is the price not for the whole day" you will be tired all day long, because the pool is closed and dark.
Music 1/5 they were either playing there, or the equipment was messing up, but the music is playing, then abruptly stops.
By the way, it will be incredibly boring there without a good company of 5 or more people.
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April 2
They opened drawers with clothes while we were swimming !
Our experience of visiting was the most impressive))) We came with two children , hoping to go shopping and have a good time . In the children 's pool , not a single entertainment was working , because all the fountains , mushrooms - everything that could be interesting to children was turned off . Everything was turned off in the large pool , too , except for the massage jets on the ship . The water is cool , there was no hot water in the shower . I couldn 't wash up . When the child asked to use the bathroom, we went up to the second floor , and the door to the locker room was open , where the drawers were , at that moment two men and a boy were walking in the women's locker room and opening the drawers with their keys !!!!!! When I saw this and started to get indignant , they told me that they were checking which boxes were working and which were not !!!! ! As a result, my clothes drawer was opened! They couldn't close it in front of me and quickly disappeared, the cleaner explained that they hadn't stolen anything)))))) and we were just looking for boxes with locks that don 't work!!! It's a disgrace!!!!
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1
April 6
you can relax with a large company, there is a sauna and a sauna, and you can stay with children, the water temperature is 28 °, the food is below average, the staff is pleasant except for the barmaid, by the way, NEVER order hookahs there, there is no skill in scoring, the barmaid is sloppy, rude, not well-groomed, and the rest is fine
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May 7
It's a good place, good conditions, a good sauna (when the temperature is kept at a normal range of +-100⁰C
The only negative is the poor ventilation, or maybe it just wasn't working when I was there. There is a very unpleasant damp smell in the Hammam. And in general, the pool also smells a little. They were not allowed to open the windows, although it would be nice to ventilate. Strangely enough, I didn't feel the smell of bleach, as usual in swimming pools, although the smell of dampness haunted me.
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April 8
This time we arrived, the water is a little greenish, we went into the hammam, it smells like he was pissed all over, I apologize for the expression. The staff doesn't care about the guests at all, they don't even keep track. The kitchen sucks completely, we ordered a potato set, 2 club sandwiches, a hot dog, a cheeseburger. The potato set was not salty at all, and in some places it was not ready. The club sandwiches are cold, the chicken is not tasty at all, and the potatoes that were in the clubs were not salty at all. It wasn't very tasty to eat. The hot dog is dry, hard, and cold. In a cheeseburger, the patty looks like toilet paper soaked in water, breaks into pieces and dissolves. We also ordered salads, but by the time they were cooked, all the main things had already been eaten. A lot of time has passed, the salads have not been brought, when asked to cancel them, they said that they are ready, the kitchen is simply not convenient on the 4th floor (Well, as if your consumers are not a bit of a problem) In general, there are only disappointments. It's not very comfortable.
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May 24
We are very disappointed with the visit.
The service is extremely selective — the main focus is on the VIP area and the ground floor. We had to be constantly reminded of our order. As a result, some of the dishes were delivered late, and some were never delivered.
Separately, I would like to note the extremely unpleasant situation with the hookah. We started asking for it from 20:00, we were constantly told "in 10 minutes", but nothing was brought until 23:30. Although hookah and fruit were included in the prepayment for the table.
The organization is lame. You should not take an advance payment for something that you cannot provide. Unfortunately, the evening was ruined, and there is no desire to return anymore, especially to parties!
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April 16
It's a disgusting place. The pool is dirty, the tables are not cleaned, the kobe music is blaring at the whole (although they came on a weekday at lunch) . No relaxation and positive emotions about this place. The contingent is appropriate. The waiter boy, looking very unhappy, when he finally began to clean the table, simply put bread from a used plate into a common bread basket. Another joke is the girls with their hair down in the pool. The sanitation is complete. The only advantage in this establishment is the girl at the reception: pleasant and smiling, competent in all matters)
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January 18
On Sunday, they called at the expense of the table for Monday, they wanted to make a reservation for their son's birthday, they said that you don't have to make a reservation. You can come like this. We arrived, changed our clothes, went down to the table, and there in the pool we didn't even start cleaning after the weekend, well, okay, they asked for the menu, they gave it to us, they started choosing what to eat for the children, and they tell us that the kitchen doesn't work) they just ordered drinks to drink. We went to find out why they told us you can come, we have everything without reservation, so they also started arguing and swearing with us. THE WATER IS DIRTY, don't go there after the weekend!
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1
February 12
It's a great place, nice and cozy, you can order cocktails and eat
Everyone is polite to the staff, and the water is 33 degrees not cold, everything you need is there
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March 21
It is a very clean and pleasant place, the water is of excellent temperature and quality, the staff is very polite, the food is top notch!!! I recommend it to everyone!
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1
March 5
The pool is not particularly large, the ship takes up a lot of space in the middle
The water was dirty, the room was very stuffy and too damp
The showers stink a lot and the blinds don't really close, the partitions are generally transparent.
The advantage is that there is a sauna and a hammam.
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1
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May 11
From the water park there is only the name,
It's just a pool with a cafe.
The water is not the best in quality, but it is warm.
The food is worse than at McDonald's, you wait for it as if you are being transported from Astana. With the girl at the checkout, I had to tell her twice about the volume of the pounding music.
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April 25
It's not a bad place. There weren't many people, it was good. After about 2 hours of staying, it became stuffy.
In the cold season, you can go swimming. But there's absolutely nothing to do there in the summer.
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January 11
Great advice to everyone! The music the water the staff everything is great and the food and the experience is just a wonderful water vacation
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December 31, 2024
The aquopark is super, everything is good, the staff is fast, the saunas, the Turkish hammam, everything is there, the entrance fee is very pleasing to the super aquapark
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1
January 2
The place is very nice, but the attitude of the staff is terrible. They didn't warn us that employees would have to pay 18,000 per person for the service. A coke costs 10k, for the fact that you just got 2k from the refrigerator. I wouldn't complain if it was said in advance, but nothing was said.
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June 26, 2024
A good pool at any time of the year, there are not many people on working days (on weekends a little more than on weekdays) , you can visit with small children (a separate not deep, but large pool), there are no slides or other water attractions, there is an opportunity to have a snack, prices are reasonable, there are different options for the duration of stay, The storage lockers are locked (a key is given at the entrance). The impressions of the visit are good.
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December 26, 2023
We chose a water park to celebrate the child's birthday.
We were satisfied, the staff was very pleased. The birthday boy got a discount and more...He was also congratulated with firecrackers, a cake with a candle and all this to the music of Happy Birthday! The child was very confused and pleased
Thanks for the festive atmosphere :)
I was a little disappointed by the lack of pizza and coffee, but a very tasty potato platter fixed the matter.
The water in the pools is of normal temperature, the children spent three hours in the water and did not freeze. The sauna and hammam have become a pleasant addition for adults.
Anti-slip paths are laid around the entire pool (I read reviews here about dangerous floors - it is clear that the administration also reads them and takes note).
Overall, we liked it :)
I take off one star for the temperature of the water in the shower. And I would like to see someone on board who monitors those in the water (safety precautions).
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3
July 29, 2024
The water park is good , but there are some disadvantages or inconsistencies . They have a rule if it 's your birthday , then you get free admission , and a friend got it on women 's day. How to come on this day, we came the next day and the administration says there is nothing they can do to help. And the second case on Instagram , they seem to write the price for the whole day, and when you come they already say that it 's only for a few hours . The fact that we were disappointed the BATHHOUSE DID NOT WORK is a MINUS .After all, we still paid the full cost . And the water park itself looks smaller to me than in video reviews. Of the advantages, the teenagers who look after the pool area are polite and responsible guys , respect for them . If you forgot something, you can rent it and things are not completely new.
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1
December 2, 2024
Wonderful staff, I would like the water to be warmer, but everything is fine, thank you 10 times
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August 3, 2024
The adult pool is deep everywhere. There is no gradual deepening. There's a problem with snacks on the menu. Only ready-made packs. Pleasant music, animators, while there is no communication with visitors. Adding games would be great. The staff is 10+, very helpful, helped a lot with all the questions. Only at the checkout do the girls talk like they're down. There is a Turkish and Finnish sauna, which we noticed when leaving. There are still movements on the arrangement, you can see the place will still tell about itself
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1
August 10, 2024
A 4-plus swimming pool.. Clean, tidy, we were with the children. You can't have your own food, you have your own menu, but the cuisine in such places is weak. The main goal, to buy up, has been successfully completed. The water is slightly cool for children, for an indoor pool it would be good to raise it by 5-6 degrees
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October 5, 2024
Overall, it's cool!!! Sauna, swimming pool and top entry price!!! But as always there is BUT ((
The bar does not work on the ship, although there is! And the admin at the checkout is not friendly and rude ! But otherwise I liked everything
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January 10
The menu is poor, very dark, gloomy, slippery , the water is not very clean and cool .. I can barely get a C..
the staff is not polite .
I'm not going to this place anymore!
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May 16
The normal place is small portions of food, unsanitary conditions are present as the girls swim with their hair down, no one is watching this anymore, there are wisps of hair floating in the water (a lot)
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June 4, 2024
The place leaves much to be desired. First of all, about the advantages: there is a parking place, a large swimming pool for children is just the thing. Cons: the service leaves much to be desired, I was there at a birthday party and we were unlucky that day, with food, with service and with the administration = the stars agreed. A place for an amateur. But I decided that I would not go there again if possible.
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February 27
Nice staff, clean, cozy. There aren't many people in the morning. You can swim safely
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February 13, 2024
Spacious, clean enough. A wide range of snacks and food. The water is highly chlorinated. The locker room is spacious, there is a hairdryer. The price includes a sauna and a steam room. Massage services are available for a fee. There is a separate area for children and a Jacuzzi.
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February 1
we are not satisfied with the service, orders are being brought for a long time, we forgot what we ordered, tea was brought and it got cold while we were waiting for other orders, food was brought at 2:30 a.m. and it was cold
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May 8, 2024
It's a great place for residents of the mahalla and others will be interested. Clean, spacious and cozy. The bar in the center of the pool just needs to be put in order, and the feeling that it has never been cleaned
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May 9
Nice and cozy place, reasonable prices, which is very important sometimes, the food is delicious)
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March 5, 2024
We were celebrating my daughter's birthday
Not bad service, clean pools
Convenient location
Good cuisine. Delicious pizza
The children liked the atmosphere
The most important thing is that the children (teenagers) liked everything
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January 8
A good place for a family vacation. You can come with friends to relax
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March 7
I won't say anything good, the most negative impressions.Dirt, sanitation.Dirty pool, hair in the water.The stench of stale water.I don't recommend it
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July 22, 2024
A good place for fun companies. Lots of loud music. A nice but slightly small pool, a disco on the water. A different format is not quite suitable for a family holiday.
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1
April 11, 2024
The idea of an indoor pool is gorgeous. Everything is super in essence. The food is delicious, but not cheap, the drinks are not cheap and the entrance is too. There were no people on Thursday, but I think it's cool here on weekends. I hope people will appreciate this place and come here more often
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June 15, 2024
Hello everyone, not a bad aqua park, but not a big minus, the presanal is young and the people don't care about themselves and the music to the customers, but the owner of this institution is not a bad person, we are not a bad person when we left the lady and talked, I told him that everything was cool, the only thing that persanal in the clouds somewhere is casting aa so everything is cool
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February 20, 2024
It's a pretty specific place.
On the one hand, there is a basik, a sauna and a hammam, as well as the opportunity to douse yourself with ice water. But the feeling of sloppiness and lack of cleanliness does not leave.
An ashtray in the smoking room (and thanks for it!) they haven't changed it once all day, the choice of sound range is very amateur, while in fits and starts (on-off-changed) and very loudly (download ready-made sets and don't torment visitors). The kitchen is on a solid shelf. There are 3 taps of beer in the bar, but only sarbast flows from them, as well as there are many shelves in the refrigerator, but there...also sarbast, but in banks :)
The children were satisfied.
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3
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March 14
The place is good. But the prices are too cosmic. The indoor bar is generally expensive.
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